We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Palacio del Inka, a Luxury Collection Hotel

Travellers' Choice award winner
#8 of 161 Hotels in Cusco
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Palacio del Inka, a Luxury Collection Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,840 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Palacio del Inka, a Luxury Collection Hotel
See the most recent reviews
Showing 1,217: English reviews
London, United Kingdom
Reviewed 5 November 2015

The staff is polite, professional, helpful and charming; all staff was friendly and seemed legitimately to be happy working there; makes a difference; the service is impeccable. Our room was comfortable but comparable to other high end hotels. I would definitely stay again.

 Report
Helpful?
Thank mercy b
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, What a nice review, thank you for your kind words. Be sure I will pass your comments to all the staff. We hope you have the opportunity to return in the near future. Best regards, Juan Antonio Sanchez General Manager

Woodbury, New York
Reviewed 5 November 2015

This hotel was the perfect choice for Cusco. As a SPG Gold member we were lucky enough to get an upgrade to a 2 room junior suite. Although compact, the room was well appointed and the hotel is in a perfect location for walking everywhere. The trip was made most memorable by the 3 person Concierge Team headed up by...

 Report
Helpful?
Thank WHENZUC
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for review our Palacio del Inka. We are glad to know that you enjoyed your SPG benefits. Moreover we are happy to know that our concierge team made you feels special. We will be pleased to serve you again in the near future. Best regards, Juan Antonio Sanchez General Manager

Salt Lake City, UT
Reviewed 4 November 2015

My group of 86 LOVED this hotel. Of the 6 hotels they stayed while on tour in Peru, this was their favorite, and the spent the entire trip telling me how much they loved it. It is perfectly located just far enough from the main plaza to keep the noise down, but just a short walk to everything you want...

 Report
Helpful?
Thank Heather G
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for having chosen our Palacio del Inka,a Luxury Collection Hotel as part of your tour in Peru. We are happy to know that the service was to your liking. As you mentioned we are located just walking distance to the main square and right across the Temple of the Sun, one of the most important archeological...

Doylestown, Pennsylvania
Reviewed 4 November 2015

Your experience at the Palacio del Inka will exceed your expectations!!! The hotel is absolutely gorgeous. Upon your arrival, you will be escorted to the main sitting area of the hotel, where you will be served a cup of delicious coca mate, while the concierge team takes care of your registration. We stayed in the "Chaska" suit, which means star...

 Report
Helpful?
Thank Maruzela
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you very much for the kind words, we are truly honored to see that you went above and beyond and that we could exceed your expectations. We will be pleased to serve you again in the near future . Warmest regards, Juan Antonio Sanchez General Manager

Winston Salem, North Carolina
Reviewed 3 November 2015

The room was beautiful including the complimentary slippers. Top end with perfect service and beautiful castle-like appearance in the common areas. Dinner was good but a bit pricey. Go next door across from the church for excellent local ambiance. Wi-Fi was free everywhere but your room??? Excellent location, walking distance from the popular square and all the restaurants you'd want....

 Report
Helpful?
Thank JKNC8178
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for your having chosen our Palacio del Inka a Luxury Collection Hotel during your visit in Cusco city. As you mention, next door across our property is the temple of the Sun, and Santo Domingo Church, one of the most important archeological places to visit, and walking distance from the main square. We are pleased to...

Portland, Oregon
Reviewed 3 November 2015

I stayed here for 3 nights prior to my hike to Machu Picchu and for 2 nights after my hike to Machu Picchu. I stayed in a junior suite my first three nights and was upgraded to a regular suite my last two nights. This is a 5 start hotel. Beautiful decorations, clean and spacious interior, 99% of the time...

 Report
Helpful?
Thank Preetha K
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you very much for such a nice review. We are truly honored to see your comments and very pleased that you had a wonderful stay with us. I am glad you were able to enjoy the Inca trail experience and most of our hotel facilities. We are looking forward to receiving you again. Best Regards, Juan Antonio...

Reviewed 1 November 2015 via mobile

My husband and I are lifetime platinum with spg and have traveled all over the world and I would say that this hotel was one of my favorites anywhere in some ways. The main thing that impressed me was the service. We checked into this hotel twice during our stay in Peru. Both times the staff went out of their...

 Report
Helpful?
Thank Jennifer L
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for having chosen our Palacio del Inka, a Luxury Collection Hotel during your stay in Peru. Moreover thank you for highlighting the performance of our staff, Victor, Roger and Willington. Our staff is always trying to go that extra mile when it comes to customer care and service. Be sure I will pass your comments to...

Atlanta, Georgia
Reviewed 30 October 2015

We were forced to extend our stay in the Cusco region for two more nights due to an airport closure. We used SPG points to book two nights in a basic accomodation. We were upgraded at check in to a deluxe room. One mild downside of the hotel is that it's very large and feels like a maze. This is...

 Report
Helpful?
Thank CaribbeanOrBust88
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for reviewing our Palacio del Inka a Luxury Collection Hotel. In regards to the air conditioning system I would like to inform you, that the temperature goes from maximum of 20°C during day time to 4-5°C night time, the room comfort temperature between 21 – 24°C easily achieved in our rooms. Therefore our property provides the...

Reviewed 29 October 2015

Upon landing in Cusco and having a corporate preference for STARWOOD hotels, we headed off to check in at the Luxury Collection in Cuzco known as the Palacio del Inka. Upon arriving at the hotel we went through the regular check in procedures and were handed out our room keys. upon arriving at the door and opening it, I saw...

 Report
Helpful?
Thank Gilles T
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel. It is disheartening that some aspects of our hotel did not live up to your expectations. Although I would have preferred you had a better stay, your comments are highly appreciated as these will assist us in our continuous efforts to provide excellent accommodations. I...

madison, wi
Reviewed 28 October 2015

We enjoyed two nights at this hotel. The location was perfect for exploring the historic area as well as the Sum Temple right across the street. It was a fabulous. The beds and pillows were incredibly comfortable. The breakfast buffet was excellent as well. We highly recommend this hotel.

 Report
Helpful?
Thank WiMadcitytraveler
jasanchezp, Gerente at Palacio del Inka, a Luxury Collection Hotel, responded to this review

Dear Guest, Thank you for highly recommend our Palacio del Inka, a Luxury Collection Hotel. We are glad to know that you enjoyed as you mentioned our perfect location, ideal to explore Cusco City by walk, as you mention The Temple of the Sun is right across the hotel. Moreover we are happy to know that you felt incredibly comfortable...

1,097 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1032)
Viewed
Dining (107)
Viewed
Family/Play Areas (21)
Viewed
Room/Suite (146)
Viewed
Bathroom (35)
Viewed
Hotel & Grounds (311)
Viewed
View from Room (43)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (366)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (65)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (55)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cusco hotels
0.3 km away
JW Marriott El Convento Cusco
0.5 km away
Belmond Hotel Monasterio
0.5 km away
Belmond Palacio Nazarenas
Show Prices
Show Prices
Show Prices
1.6 km away
Hotel Torre Dorada
Hotel Torre Dorada
#6 of 161 in Cusco
1,388 reviews
0.6 km away
Casa Cartagena Boutique Hotel & Spa
0.6 km away
Sonesta Hotel Cusco
Sonesta Hotel Cusco
#13 of 161 in Cusco
2,228 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Room Service
Official Description (provided by the hotel)
Palacio del Inka is a part of Starwoods Hotel and Resort. Guests staying here may be eligible to use their Starwood Prefered Guest (SPG) points according to what is stated on their webpage. ... more   less 

Additional Information about Palacio del Inka, a Luxury Collection Hotel

Address: Plazoleta Santo Domingo 259, Cusco 51 84, Peru (Formerly Libertador Palacio del Inka Hotel Cusco)
Region: Peru > Cusco Region > Cusco
Price Range: €131 - €383 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palacio del Inka, a Luxury Collection Hotel 5*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Booking.com, Cancelon, Odigeo, Priceline, Travelocity and Cheap Tickets so you can book your Palacio del Inka, a Luxury Collection Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Libertador Hotel Cusco
Cusco Libertador Palacio Del Inka
Hotel Style:
#1 Business Hotel in Cusco
#1 Green Hotel in Cusco
#2 Family Hotel in Cusco
#3 Spa Hotel in Cusco
#4 Romantic Hotel in Cusco
#6 Luxury Hotel in Cusco
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Palacio del Inka, a Luxury Collection Hotel staff and other travellers.
29 questions
Ask a question

See all questions (29)

Questions? Get answers from Palacio del Inka, a Luxury Collection Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the rooms have a killer view of the Coricancha and mini balconies”
 of 5 bubbles N4884NEhelenw, 29 Nov 2016 | Read review
“I am sure that they are all lovely”
 of 5 bubbles Zetat0urs, 28 Nov 2016 | Read review
“4th floor suites have valley/city view”
 of 5 bubbles 279petero, 26 Nov 2016 | Read review
“The rooms with view to the street are a bit nosier”
 of 5 bubbles MDF2017, 1 Nov 2016 | Read review
“If you can afford it room 117 is definitely a treasure.”
 of 5 bubbles jonathong988, 30 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay