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Sonesta Hotel Cusco

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$132*
US$119*
Great Deal
US$131*
US$132*
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Sonesta Hotel Cusco
Sonesta Hotel Cusco
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2,677 Reviews from our TripAdvisor Community

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Showing 668: English reviews
Hamburg, Germany
Reviewed 21 March 2017

It is best hotel in Cusco, Perfect Services and Nice Location, which just walked to the station for Machu Picchu in 5 minute. Also better than the hotel of international group. All of the staff shows the Smiling and sincere service!

Review collected in partnership with this hotel
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Helpful?
Thank rainbowgls
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

Canada
Reviewed 20 March 2017

My wife and I were very tenative about coming to a strange country and especially the high elevation in Cusco, It was so nice to be treated so well by the Crew at The Sonesta in Cusco from every angle. They even had Coco tea prepared to help minimize the elevation potential problems. they kept our bags for our trip...

Review collected in partnership with this hotel
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Helpful?
Thank elmerl488
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

New York
Reviewed 20 March 2017

Sonesta Cusco is in a great location. The people and all service staff are lovely, friendly and helpful. We had a comfortable, delightful stay. Breakfast was plentiful and delicious, fresh food. 200 words, finally there.

Review collected in partnership with this hotel
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Helpful?
Thank virginiabS7207GR
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

New York
Reviewed 20 March 2017

I felt very safe and comfortable in the hotel.Rooms are spacious and clean.Personnel is very friendly and always willing to help.I will definately come back.I highly recommend this place!Hot items in breakfast buffet need variety.

Review collected in partnership with this hotel
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Helpful?
Thank elizabethbC769KK
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

Houston, Texas
Reviewed 18 March 2017

The sonesta is a very good place to stay and the staff is very friendly. Upon checking in we were greeted and giving cookies and mate de coca (coca tea). The staff also speaks english as well which helped out a lot.

Review collected in partnership with this hotel
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Helpful?
Thank Chris S
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: It is very kind to share us your experience in our website Trip Advisor. We are honored to receive such comments which urge us to follow, in the pursuit of excellence in service and product we offer every day. Again our thanks for all the negotiations and look forward to your visit in the not too distant future,...

Canada
Reviewed 18 March 2017

I legitimately cannot find anything that could make this hotel better. It felt as if every employee was there just to make your stay perfect. The fastest wifi in Peru. The best buffet breakfast I've ever had. It had everything you could ever want for breakfast. It's a buffet style, but there are still ever-so-charming waiters there to clear your...

Review collected in partnership with this hotel
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Helpful?
Thank jasmineg137
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear Guest: Thanks for giving us your kind words; fills us with joy to know that your stay at our hotel was your total satisfaction. All the services we provide is always thinking of you, our dear guests. For us it would be an honor to return it to receive and remember that we will be gladly waiting with open...

Reviewed 14 March 2017 via mobile

The hotel grounds are breathtaking. The courtyards and Flowers were so beautiful. The view of the mountains is breathtaking. Our room was small and very clean, the rooms have an old world feel with modern touches. There was an ice cream/coffee shop on site as well as a pizza/pasta place. This was great because we didn't want a formal dinner...

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Helpful?
Thank TheWardrobeWars
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest: It motivates us to know that we fulfill the expectations that had of our hotel and the service that we offer. Let us tell you that for us the most important thing is that our dear guests feel very comfortable, calm and at home. We hope to have the honor of receiving you again and also to your...

New York
Reviewed 12 March 2017

Everything was exceptional. All staff members were polite and great. Also our waiter Jose was the best. His service was exceptional and attention to detail. Jose gave us great recommendations to go shopping and enjoy the beautiful city of Cusco. Thanks to all staff members and especially Jose for a wonderful vacation!!!

Review collected in partnership with this hotel
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Helpful?
Thank manuelrZ404AA
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest! For us it is great to know that you had a first class stay. Thank you for taking the time to rate our hotel and comment on the services. Jose remembers them with great affection and sends greetings to you. We hope you come back and visit us soon, remember that we are always at your disposal. Best...

Rome, Italy
Reviewed 6 March 2017 via mobile

We spent three days there but only in the last night we had a nice room ! One of the last suggested room was contaminated by the smoke of a pizzeria in front of the window! My question is: why didn't they give immediately the room we had the last night? The hotel is nice and the location also! The...

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Helpful?
Thank Nosik
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest, very kind to share your experience. I regret to know that you had the inconvenience that you mentioned with your room, the smoke issue could be an internal fault that we have already solved. Regarding fruits, we do indeed have a variety which we present daily in the breakfast however not all fruits are always from the same...

Presteigne, United Kingdom
Reviewed 6 March 2017

Everything about this hotel was excellent, from front of house, restaurant and bedrooms, just lovely. A local Inca girl, in traditional dress welcomed us and remembered all of our names each time we saw her, there were 8 of us in our group, she never got our names wrong. Her mother made handicrafts which were for sale in Reception.

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Helpful?
Thank Powysgirl
QAM-SHCusco, Manager at Sonesta Hotel Cusco, responded to this review

Dear guest It is great to know he had a first class stay with us! Thank you for taking the time to rate our hotel! We hope you come back and visit us soon! Best regards, Gustavo Parada General Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sonesta Hotel Cusco is the best place to stay away from the bustle of downtown, we are welcoming you to share contemporary and modern facilities with the comfort that you deserve, our associated are oriented to provide you the best quality services, finally you can delight with our specific services that will make your experience in the magical city fantastic. We are committed to create solutions to your needs, exceeding your expectations and leave you happy, that's our goal thinking in you. ... more   less 

Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: €72 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Hotel Cusco 4*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Cheap Tickets, Evoline ltd, getaroom.com, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Sonesta Hotel Cusco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson
Hotel Style:
#5 Business Hotel in Cusco
#8 Luxury Hotel in Cusco
#14 Family Hotel in Cusco
#18 Romantic Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel Cusco staff and other travellers.
18 questions
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Questions? Get answers from Sonesta Hotel Cusco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a street view but inside rooms have a sitting room area-bigger”
audreynoltepainter, 1 Apr 2017 | Read review
“try to stay at the back, away from the night time partying dogs, who allegedly bark a lot”
960gilliang, 31 Mar 2017 | Read review
“If there are rooms at the front of the hotel, ask for one.”
scottmG6960NS, 30 Mar 2017 | Read review
“If you ask for a specific room; they will do their best to accomodate”
126mgross, 23 Mar 2017 | Read review
“Just be aware, some rooms do not have a window, only air conditioning.”
Powysgirl, 6 Mar 2017 | Read review
5 of 5
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US$119* /night
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Booking.comUS$131
Orbitz.comUS$132
Hotels.comUS$132
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*Disclaimer
Prices are for 1 room, 2 adults
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