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Sonesta Hotel Cusco

3,471 reviews
#14 of 172 Hotels in Cusco
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Traveller (696)
Room & Suite (333)
Dining (101)
Overview
  • Excellent72%
  • Very good23%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
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Reviews (3,471)Write a Review
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587
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All reviewsfree shuttle to the airportgreat hotelhandicraft marketbreakfast buffetmachu picchuthe main squareel solmodern hotelno air conditioningrecommend this hotelcoca teatrain stationhotel staffhigh altitudeinca trailfew blocksaltitude sickness
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1 - 5 of 891 reviews
Reviewed yesterday

Spent total 5 days before and after Inka trail hike as a family. Location is good as it is walking distance from main square. Rooms are well appointed and very clean. Wi Fi works well. AC units are noisy and our room facing Avenue Del...More

Thank Rajsj62
Reviewed yesterday

hotel was exceptional in customer service, comfort, quality and breakfast. my wife had altitude sickness and was very poorly. the staff were very attentive and genuinely concerned providing special tea and an oxygen cylinder with a member of staff to administer an adequate dose of...More

Review collected in partnership with this hotel
Thank John K
Reviewed 2 days ago

Walk distance to the city center, as soon as you get there they serve to you the coca leaves tea, and a welcome local cookie. Very nice atmosphere. Clean and quiet rooms. Great breakfast, the regular american breakfast as well as the local specialties. Very...More

Thank Comidapresente
Reviewed 1 week ago

The stay my son and I had at the Sonesta Hotel Cusco was a pleasant one. All of your staff went out of their way to be helpful. We were first offered Cocoa Tea, and when we took the trip to Machu Picchu, staff willingly...More

Review collected in partnership with this hotel
Thank denisehX205ZQ
Reviewed 1 week ago via mobile

Nice place to stay in Cusco. We had two rooms. One in an interior courtyard with an area with a small couch. Our other room had a small balcony that overlooked the street. Cool view. The staff was very helpful. Morning breakfast buffet was good....More

Thank bagswife
Response from QAM-SHCusco, Manager at Sonesta Hotel CuscoResponded 1 week ago

Dear Guest, Thank you for sharing your comments with us through our Trip Advisor website. Our honest feelings of receiving these kinds of comments which do not impel follow up, in the pursuit of the excellence in the service and the product that offers the...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Breakfast included
Dry Cleaning
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$85 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cusco
#9 Family Hotel in Cusco
#9 Luxury Hotel in Cusco
#18 Romantic Hotel in Cusco
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$85 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Cusco
#9 Family Hotel in Cusco
#9 Luxury Hotel in Cusco
#18 Romantic Hotel in Cusco
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (696)
Room & Suite (333)
Dining (101)
Hotel & Grounds (512)
Bathroom (49)
Family and Play Areas (8)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Karen I
27 November 2017|
AnswerShow all 5 answers
Response from poptoad | Reviewed this property |
I just checked their website and they have "servicios lavanderia" which would be laundry...
1
Vote
aparboo
10 November 2017|
AnswerShow all 5 answers
Response from Gustavo P | Property representative |
Dear Guest, Our number for contact : 51-084 - 581200
0
Votes
fredruimdebola
21 July 2017|
AnswerShow all 5 answers
Response from Gustavo P | Property representative |
Thank you for contacting us, the hotel offers breakfast included after the first night of your stay. You can access your arrival for a cost of 15USD ( For saturday, We have a special buffet breakfast)
0
Votes
Google Translation
Room Tips
"I do not know which rooms are quieter but the ones facing Avenue del Sol can be very noisy if you want to..."
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"Corner room was good size"
Read review
"6th floor was very quiet, good quality sleep."
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"Tip; find another hotel that respects you and your $$."
Read review
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