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Novotel Cusco

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Traveller (667)
360
Panoramas (13)
Traveller (667)
360
Panoramas (13)
Dining (114)
Overview
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
Reviews (1,727)
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881 results
Traveller rating
357
363
120
30
11
Traveller type
Time of year
LanguageEnglish
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357
363
120
30
11
Show reviews that mention
All reviews machu picchu covered courtyard the main square breakfast buffet coca tea breakfast starts tour group hotel is located historic building central courtyard spent two nights location is excellent comfortable hotel high altitude plaza de armas altitude sickness eggs
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1 - 5 of 881 reviews
Reviewed yesterday

The room was well appointed and clean. Excellent WiFi....very agreeable staff who speak excellent English. Location is two blocks from main Squay. Easy walk to market and attractions. Breakfast was plentiful and tasty.icannot

Thank Janewass7
Reviewed 2 days ago via mobile

The hotel as a nice entry hall. The rooms are standard without any charm. The isolation is worthless and in addition personnel start talking at 4-5 am. We have staid there for 3 nights and every morning we woke up at 5 am due to...More

Thank 97stephaneh
Response from Victor C, Manager at Novotel CuscoResponded yesterday

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the happy hour. At Novotel, we strive...More

Reviewed 4 days ago

Welcoming, clean and excellent service. Good place to stay in central Cusco on your way to Machu Picchu and beyond. The height can have a factor as the air is thin, but chillout and take things slowly and you will be OK.More

Thank Simon G
Response from Victor C, General Manager at Novotel CuscoResponded 3 days ago

Dear Mr Simon, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

Reviewed 6 days ago

We stayed in the Colonial part of the hotel. The rooms were spacious and the bed was comfortable. The rain shower in the bathtub was wonderful. Plenty of hot water. The hotpot in the room came in very handy making tea. Front desk and the...More

Thank LaPalomaLasFlores
Response from Victor C, Manager at Novotel CuscoResponded 3 days ago

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager

Reviewed 6 days ago

Novotel Cusco is in the ideal location for anyone visiting Cusco. We were able to walk to the Plaza de Armas, San Blas, Sacsayhuaman, and just about every other main attraction from the hotel. It is in a beautiful building and our room overlooked the...More

1  Thank Jacob L
Response from Victor C, General Manager at Novotel CuscoResponded 3 days ago

Dear Mr Jacob, We appreciate your comments and advises regarding your stay at the Novotel Cusco. We apologize for the inconvenience you had with the language, we are taking the measures to reinforce this point with our security employers. On the other hand we are...More

View more reviews
About
Description
The Novotel Cusco hotel is the perfect place to spend a few days or vacation as it is located in the historic center, close to the Plaza de Armas and cathedral, and 10 minutes from the airport. The More Novotel Cusco is an historic base for discovering the Inca civilization. This 4-star hotel has 99 rooms including 16 Superior Rooms, all inside a 16th century building. We have a restaurant, café and bar. Ideal for family trips. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Onsen
,
Business
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Onsen
,
Business
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
99
Price range
US$96 - US$231 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Cusco Hotel Cusco
,
Cusco Novotel
,
Accor Cusco
Location
Peru > Cusco Region > Cusco
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Onsen
,
Business
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
99
Price range
US$96 - US$231 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Cusco Hotel Cusco
,
Cusco Novotel
,
Accor Cusco
Location
Peru > Cusco Region > Cusco
Photos
Traveller (667)
Room & Suite (255)
Dining (114)
Amenities (18)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
ML d
20 August 2018|
AnswerShow all 7 answers
Response from Victor C | Property representative |
Dear Guest, The best way to come to the Hotel is by taxi, you have companies of taxis inside the airport or you can arrange a taxi with us, also about the Tours you have city tours in the morning and also in the afternoon... More
0
Votes
Jihye J
6 July 2018|
AnswerShow all 7 answers
Response from Kalindi D | Reviewed this property |
As far as I know, all hotels in Cusco and Ollantaytambo let you keep your luggage while you take a train to Machu Picchu without any charge. Also, there should be no charges for late check-in.... For late check out there may... More
1
Vote
ML d
6 May 2018|
AnswerShow all 6 answers
Response from Marcelo A | Reviewed this property |
There is Uber service there or the taxi’s are very cheap like 7$ USD. Its about a 20 minute ride to the hotel . The hotel does not provide shuttle service .
1
Vote
Room Tips
"Rooms around the courtyard do not have windows to the outside."
61jacobl
6 days ago
Read review
"a room with a view"
maggieo429
28 Sep 2018
Read review
"I don't think there is a bad floor"
mackdril
19 Aug 2018
Read review
"ask for a quiet room with a city view"
Katcraze
2 Aug 2018
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