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Encantada Casa Boutique Spa

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#14 of 161 Hotels in Cusco
Certificate of Excellence
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449 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Wolverhampton
Reviewed today NEWvia mobile

Booked a 1 night stay, wish we had stayed longer! What a fabulous position with views over Cusco. Great by a most helpful guy, but everyone was helpful! Rooms were of a very high standard, I had a garden room. Booked massage which again was perfect. Would stay here again 100 percent !

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Helpful?
Thank Dave N
Southampton, United Kingdom
Reviewed 2 days ago NEW

Lovely hotel situated in the Sans Blas area of Cusco. It's elevated location provides fabulous views over the city and the mountains. Our room was very clean and comfortable, the staff were wonderful and could not have been more helpful. The breakfast was varied, tasty and wholesome. All of the above is testament to the professionalism and organisational skills of...

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Helpful?
Thank David L
Burbank, California
Reviewed 3 days ago NEW

Once upon a time in a far away land named Cusco was a little cottage called Encantada where 3 beautiful princesses stayed after their adventure in Machu Pucchu and regained their strength with pisco sours, warm beds and relaxing massages. They went back to the USA and lived happily ever after.

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Thank djdamsel
Reviewed 5 days ago NEW

Great boutique hotel for the value! There is a very cute patio/terrace public area that is great for drinking a tea and overlooking the city. Very clean, extremely friendly staff. I would skip the breakfast next time and grab something in town. They have tea available all day & will hold your bags when you go to hike Machu Picchu....

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Helpful?
Thank Tracy N
Reviewed 1 week ago

I arrived into Cusco with major altitude sickness, unable to do any of my day's activities. Upon checking into the Encantada Casa Boutique Spa, the staff - Arnold, Estrella and Angela - greeted me with kindness and compassion regarding my situation. They went above and beyond, providing me with oxygen - which took away my headache and other altitude sickness...

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Helpful?
Thank Ana M
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Anastasia M, Wow! What a wonderful review, we truly appreciate your your trust in us. We are truly touched about your kind words and we are very glad to hear that you enjoyed your time at our hotel. We are very pleased that our staff made your stay pleasant and that you felt well taken care of. Of course...

Reviewed 1 week ago via mobile

The staff was extremely helpful, especially Arnold who went out of his way to make sure I was comfortable. The rooftop has some couches and chairs with a great view of the city, and my room also had a fantastic view. Everything was very clean. They even have oxygen in case you get altitude sickness (unfortunately I needed it) The...

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Helpful?
Thank Leslie E
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Leslie E, Thank you for taking time to review our property. We are happy to hear that you enjoyed your stay here at Encantada and that you felt well taken care of by our staff. We hope the location wasn´t too much of an inconvenience for you and that you could enjoy the view over Cusco it offers. We...

Dallas, Texas
Reviewed 1 week ago via mobile

I stayed at Encantada for three nights. Encantada is in a fantastic location (10-15 min walk to Plaza de Armas) and the room is comfortable and clean. All the staff members are extremely friendly and accommodating. I highly recommend this place.

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Helpful?
Thank Han L
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Han L, We appreciate your positive feedback about our hotel. We are so glad to hear that you enjoyed your stay with us. We are especially happy that you found our location to your liking and that you were pleased with our service. We are looking forward to welcoming you back soon! Kind Regards, Encantada Casa Boutique Spa

Los Angeles, California
Reviewed 2 weeks ago via mobile

This hotel is tucked away from the city but still a close enough walk or quick taxi to the Main attractions in town. The staff has gone above and beyond to help us with everything we need. They even drove tickets to us for one of our tours that we left in the room. Fantastic customer service that of a...

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Helpful?
Thank nicolejacobs21
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear nicolejaobs21, What a wonderful review, we truly appreciate your trust in us. We do take pride in catering to our guests' needs the best way we can and we are just delighted to hear that you were satisfied with our service and that liked our location. We hope to welcome you back soon! Kind Regards, Restaurant A Mi Manera

Honolulu, Hawaii
Reviewed 2 weeks ago

this place was the best part of our week in cuzco! the hotel is quaint, comfortable and beautiful! the rooms are beautiful and they have a great little garden to sit in and take in the views of the city. all of the staff was wonderful and accommodating. one night my husband and i were both dying with altitude sickness...

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Helpful?
Thank ckleclau
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear ckleclau, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can, and we are delighted that you were satisfied. We are also happy to hear that you liked the location and our hotel! We are looking forward to welcoming you back soon! Kind Regards, Encantada Casa...

Reviewed 2 weeks ago

This place is hard to get to and there are lots of stairs to the entrance and if you’re staying the 4th floor which we were, but it’s TOTALLY worth it. The BEST view of town from the balcony. HUGE room (just ask for the fourth floor). Staff was soooo accommodating and super nice so quick to help you with...

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Helpful?
Thank Gwendolyn G
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Gwendolyn G, Wow! What a wonderful review, we truly appreciate your trust in us. We are very glad to hear that you were satisfied with your room as well as with the service we provide. We are pleased to hear that you found our location to your liking, even though it might be a little inconvenient, but the view...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
The City of Cusco is the perfect starting point to explore some of the most fabulous sites in South America like the Sanctuary of Machupicchu, the Amazon Rainforest and Lake Titikaka. In the bohemian, artisan district of San Blas in Cusco lies our jewel, the Casa Boutique Spa ENCANTADA. The tasteful, modern construction, offers a lot of comfort and is surrounded by fantastic, flower filled gardens where you can relax between your tours with great views of the surrounding red tiled roofs and the city center. Away from the noisy streets of the center but only a few blocks from the main square, overlooking the city, Encantada is located in a privileged area, where you are in walking distance of the city's many churches and museums and close by the archaeological park of Sacsayhuaman. An enchanted place in the archaeological capital of South America.Services:Breakfast buffet (5.30-9.00 A.M.)Bar/CafeteriaBeautiful social areas: Panoramic Terras, spacious salon with fireplace and flower filled garden areas Spa with Jacuzzi and MassageWi-Fi and free Internet service220V and 110V current Safe depositLaundry serviceMedical attention and oxygen upon requestFree lugagge storageTourist information ... more   less 

Additional Information about Encantada Casa Boutique Spa

Address: Tandapata 354 | San Blas, Cusco Cusc 01, Peru
Region: Peru > Cusco Region > Cusco
Price Range: €79 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Encantada Casa Boutique Spa 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
Encantada Casa Botique Hotel Cusco
Hotel Style:
#4 Spa Hotel in Cusco
#11 Romantic Hotel in Cusco
#25 Family Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Encantada Casa Boutique Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lovely castle in the sky”
  • beautiful views
 of 5 bubbles djdamsel, 4 Dec 2016 | Read review
“Walking distance to most of the City of Cusco's offerings”
 of 5 bubbles anastasiam294, 28 Nov 2016 | Read review
“Try for a balcony room”
  • View from our balcony
 of 5 bubbles krp87b, 31 Oct 2016 | Read review
“If you don't like stairs, try to stay on one of the lower floors; however, the view from the higher floors is amazing!”
 of 5 bubbles alexogden91, 6 Oct 2016 | Read review
“Balcony rooms offer great views”
 of 5 bubbles DrDofu, 18 Sep 2016 | Read review
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