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Casa Cartagena Boutique Hotel & Spa

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Traveller (444)
Room & Suite (388)
Dining (98)
Overview
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Reviews (717)
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All reviewsmaster suitepisco sour lessoncomplimentary pisco soursroyal suitemachu picchubeautiful hotelmodern furnituresteam roomrooms are hugeevery eveningcoca teathe main squarequiet courtyardrestaurant staffcolonial architecturestone wallsrooms face
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1 - 5 of 480 reviews
Reviewed 2 days ago

I really enjoyed my stay at Casa Cartagena. The people were immensely helpful and kind. The breakfast (included in the rate) is top notch. And the location is terrific. It's housed in a lovely 17th century home with a generous courtyard. My one critique is...More

Thank katieonthegogo
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded yesterday

Dear Guest : Thank you very much for share you comments with Trip Advisor community. We fell really glad to know that you spend a wonderful time in Casa Cartagena. Also its great to know that you noticed our incredible attention for all of our...More

Reviewed 1 week ago

Great location, beautiful property, great food in restaurant; abundant breakfast selections. The staff could not have been nicer or tried harder to be sure we were completely happy with our stay. We had a slight problem with our room the first night, and after a...More

Thank FreqTravelerTN
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 1 week ago

Dear Guest : Thanks for your preference, we really aprecciated your comments about your stay in our place It's great that you loved our colonial suites and noticed our professionalism and friendliness taking care of your requirements, It's marvelous to know that you enjoyed our...More

Reviewed 1 week ago

We stayed at Casa Cartagena for two nights on a recent trip to Cusco and Machu Picchu, the night of our arrival and the night before our departure. Our room was comfortable and quiet, and the shower was absolutely delightful and refreshing after a long...More

Thank Bob G
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 1 week ago

Dear Guest : Thanks for your preference, we really aprecciated your comments about your stay in our place . It's gratifying to know that you loved our impeccable colonial suites and noticed our professionalism and friendliness ,all Casa Cartagena members are taking care of your...More

Reviewed 2 weeks ago via mobile

The MOST wonderful staff ever kevin, margert, Fernando and alexa. The room was stunning and bathroom was excellent. little extras were done for us as was honeymoon. The breakfast was extensive with peruvian and international options. pisco sour class was fun and nicest pisco sour...More

Thank Caoimhe N
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 2 weeks ago

Dear Guest : Thanks for your preference, we really aprecciated your comments about your stay in our place . It's gratifying to know that you loved our impeccable colonial suites and noticed our professionalism and friendliness ,all Casa Cartagena members are taking care of your...More

Reviewed 2 weeks ago via mobile

Traveled the world but never stayed near such perfection. Check in kevin- breakfast margert- at the bar Fernando and house keeping alexa. What a team love to have them on board. Location near perfect, rooms and bathroom excellent, wifi excellent, breakfast top class and then...More

Thank trackeritrack
Response from Stefano B, Gerente at Casa Cartagena Boutique Hotel & SpaResponded 2 weeks ago

Dear Guest : Thank you very much for share you comments with Trip Advisor community. We fell really glad to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed our outstanding & helpful service ,great...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Breakfast included
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$258 - US$553 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Cusco
#4 Luxury Hotel in Cusco
#6 Business Hotel in Cusco
#7 Romantic Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$258 - US$553 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Cusco
#4 Luxury Hotel in Cusco
#6 Business Hotel in Cusco
#7 Romantic Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (444)
Room & Suite (388)
Dining (98)
Pool & Beach (9)
Amenities (56)
Family and Play Areas (6)
Questions & Answers
Ask a question
Kim L
5 July 2018|
AnswerShow all 2 answers
Response from Stefano B | Property representative |
is correct we organize transportation if you call us to confirm the hour of service warm regards
1
Vote
Google Translation
Emma A
22 August 2016|
AnswerShow all 7 answers
Response from Stefano B | Property representative |
Good Morning Emma, thanks for writing us, of course we have adapters you can use here, we will provide you with one. thanks again and see you soon. Juan Carlos
2
Votes
Emma A
31 January 2016|
AnswerShow all 4 answers
Response from steven g | Reviewed this property |
Meant accommodating. Sorry.
0
Votes
Room Tips
"Request an upstairs room"
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"Numero Uno on the courtyard was delightful."
Read review
"We were in room #1 (ground floor) and had lovely quiet evenings."
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"Room on 2nd floor has better views."
Read review
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