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Hosteria Duran

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93 Reviews from our TripAdvisor Community

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Showing 38: English reviews
New York City, New York
Reviewed 3 September 2016

This beautiful Hotel in Cuenca had me with the stunning photos. However, the service was terrible from the minute we arrived, and looks was not enough to save this. We arrived and headed for lunch in their cafeteria {which we waited for over an hour for} for sub-par food. My room was not cleaned, until I requested it. Heat was...

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Helpful?
Thank Deemoreno
Peterborough, United Kingdom
Reviewed 6 June 2016 via mobile

Recommended by a friend, my husband and I decided to visit this little gem just outside the city of Cuenca. We couldn't have asked for a better Honeymoon. The service was excellent. The waiters and staff were so welcoming and helpful. We only stayed for two nights, but it was just long enough to relax and enjoy the facilities. During...

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Thank Natalie R
Guayaquil, Ecuador
Reviewed 13 April 2016

We have been here with y wife several times last 3 years. Somebody suggested this place and we came mainly for the termal pools around Baños de Cuenca. We love the termal pools all over Ecuador which we suggest do a tour all over. THis hosteria is great on foods, breakfasts, pool (only crowded at weekends), and rooms. The service...

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Thank Ricardo N
Newburyport, Massachusetts
Reviewed 30 March 2016

Helpful staff, nice rooms, good dining, and great location make this a good choice. The dining room staff were awesome. The hot spring pool was a disappointment, being fairly tepid in temperature and crowded. But that was the only downside. Fairly secure feeling in this walled compound in a busy part of Cuenca.

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Thank David L
New Jersey
Reviewed 17 February 2016

My family and I stayed one night here. The two rooms we had reserved were located directly across from the kitchen with all its wondrous smells. They changed our rooms thankfully. The rooms were quite nice and the thermally heated pool was wonderful. However, the service here is sorely lacking. We planned to have dinner around 7:15...the dinner buffet they...

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Helpful?
Thank NorthJerseyDodger
hosduran, Director de Relaciones con Clientes at Hosteria Duran, responded to this review

Dear: We are very sorry that our policies have caused any kind of discomfort on your part, our intensions are to maintain the harmony and respect towards everyone and all of our individual clients. We always think of our client’s well-being and their general satisfaction by giving a personalized treatment and attending to any request, always maintaining a mutual respect...

Reviewed 22 June 2015

We have a 6- and 8-year old, and this was a great stay for the whole family: great hiking for dad, lovely spa for mom, heated pool for kids, excellent restaurant and fabulous breakfast buffet that we all enjoyed. Hosteria Duran is 20 minutes drive (in your own car) from the National Park El Cajas - AMAZING hikes, but be...

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1Thank Abby S
hosduran, Director de Relaciones con Clientes at Hosteria Duran, responded to this review

Dear Abby thank you very much for your generous words, we apologize for the problems caused. We are very pleased that you enjoyed with your family in our facilities and the hot springs. Your comment drives us and commits us to continue to serve with quality. We hope to have you again soon. Best regards.

San Juan, Puerto Rico
Reviewed 17 May 2015

On 04/01/2015 we started our tour to Cuenca, the third city most important in Ecuador. The trip started at 5:00 am from Continental Hotel in route to the Inkapirqa (Ingapirca) park {Kichwa: Inkapirka, "Inca wall"}.The ruins are located in the town of Cañar Province, and the name of the older Inca ruins and archeological site nearby.On 04/01/2015, we decided to...

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Thank Johanna P
hosduran, Director de Relaciones con Clientes at Hosteria Duran, responded to this review

Dear Johanna: We feel really flattered by your comment, it's good to know you enjoyed our services and gastronomy, we hope to visit again soon, it will be a pleasure to serve. Best regards.

Lakewood, Washington
Reviewed 20 January 2015

We wandered around the small town of Banos deciding which of the hot springs in which to soak. First we went to Piedra de Agua, but learned the bathing suits for men were $12 & $19 for women. So we wandered more, and bought bathing suits from a little old lady's shop for $4 and $12 respectively. Then we checked...

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Thank Joytacoma99
hosduran, Director de Relaciones con Clientes at Hosteria Duran, responded to this review

Thank You for your feedback. We are happy you enjoyed our restaurant and gastronomy . The wait for you very soon Best Regards

Cocoa Beach, Florida
Reviewed 8 October 2014

People enjoy the thermal hot swimming pool and steam baths so much they stay in them most iof the day. Until a touring German jazz band arrived, the pool seldom had more than a dozen people at any time. Hotel bathing head caps are provided as are robes and towels. (Why I was quickly told to remove my t-shirt while...

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1Thank SirDouglas007
hosduran, Director de Relaciones con Clientes at Hosteria Duran, responded to this review

Dear Sir Douglas. Thanks for your comments. We are happy that you enjoyed our food and our "Aguas Termales". Referring to our rooms, we are in a process of improvement. We hope you visit us again and always serve you in the best way. Greetings.

San Francisco, California
Reviewed 16 September 2014

We spent an afternoon with our 6 year old daughter and had a wonderful time enjoying the mineral pool on a cool Andes day. The customer service was very good and we had a very relaxing time. Next time we will do a spa treatment! I believe this is a much better choice for our family than Piedre de Agua-...

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Helpful?
Thank gitaneroyce
hosduran, Director de Relaciones con Clientes at Hosteria Duran, responded to this review
Google Translation

Estimada Gitane Royce. Muchas gracias por tus comentarios y por darnos la oportunidad de recibirte a ti y a tu...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Hosteria Duran

Address: Av. Ricardo Duran, Cuenca 010151, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: €66 - €100 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hosteria Duran 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Hosteria Duran Cuenca
Hotel Style:
#4 Spa Hotel in Cuenca
#12 Romantic Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Hosteria Duran staff and other travellers.
2 questions
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Marquette
over a year ago

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Questions? Get answers from Hosteria Duran staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best rooms at second floor, check them out.”
 of 5 bubbles ricardocN1867JS, 13 Apr 2016 | Read review
“probably better to have rooms not overlooking one of the pools”
 of 5 bubbles N7914VPdavidl, 30 Mar 2016 | Read review
“Rooms away from pool, in the atrium area are quieter.”
 of 5 bubbles abbys380, 22 Jun 2015 | Read review
“Rooms facing the pool can be subject to people using the pool and continuous music. There are rooms hidden away in wings behind other rooms and even other pools and hotel areas. I didn't see them until I was leaving.”
 of 5 bubbles SirDouglas007, 8 Oct 2014 | Read review
“Check it out first. Get a room as far away from the pools as possible.”
 of 5 bubbles rosek123, 17 Jul 2013 | Read review
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