We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/8/2017 7/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Los Balcones

    Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
    Hotel website
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    US$124
    US$76
    SAVE US$48
    US$79
    US$76
    Traveller (208)
    Room & Suite (76)
    Storyboard
    Casa San Rafael
    435 reviews
    #4 of 60 hotels in Cuenca
     
    Hotel Oro Verde Cuenca
    712 reviews
    #1 of 60 hotels in Cuenca
     
    Forum Hotel
    230 reviews
    #5 of 60 hotels in Cuenca
     
    Hotel Victoria
    339 reviews
    #6 of 60 hotels in Cuenca
     
    Overview
    • Excellent75%
    • Very good19%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Pets Allowed
    Accessible rooms
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Babysitting
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Los Balcones
    Announcement: Click for details
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
    Casa San Rafael
    435 reviews
    #4 of 60 hotels in Cuenca
     
    Hotel Oro Verde Cuenca
    712 reviews
    #1 of 60 hotels in Cuenca
     
    Forum Hotel
    230 reviews
    #5 of 60 hotels in Cuenca
     
    Hotel Victoria
    339 reviews
    #6 of 60 hotels in Cuenca
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$76.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cuenca hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "39454158a870442d8c8b158bb52a8f58", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2345339,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[65750375],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":76,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"39454158a870442d8c8b158bb52a8f58","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":124,"lowestMetaPrice":76,"additionalPartner":false,"highestMetaPriceDisplay":124,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":124,"lowestMetaPrice":76,"highestMetaPriceDisplay":124,"hotelName":"Hotel Los Balcones","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM5NDU0MTU4YTg3MDQ0MmQ4YzhiMTU4YmI1MmE4ZjU4IiwiQUlLIjoiM2I5NDcxZTU1MmMzNGVhNjk5NjAxNGMxZTUxMzgyN2UifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$76", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53963830":"TravelocityEWS","39129078":"Expedia","115121240":"IB_SiteMinderEMEA_1FwVmI4","68961147":"CancelonIB","79520245":"CheapTicketsEWS","38906377":"BookingCom","65750375":"Hotwire","109350633":"HotelsCom2IB","79037115":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (443)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Hotel Los Balcones
    See the most recent reviews

    91 - 95 of 301 reviews

    Reviewed 22 July 2015

    Working as a planner in the meetings industry, I stay at a wide range of hotels - from 3 star to 5 star. This hotel, is now one of my favorite hotels on the planet, and it's largely down to the level of service and...More

    Thank Alisa S
    Response from HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los BalconesResponded 14 October 2015

    Dear Alisa. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I...More

    Reviewed 21 July 2015

    I cannot begin to express how highly I think of this hotel. It is a gem located in the heart of the historic district of Cuenca. The owner Henry and staff go above and beyond to give you an amazing stay. Each person is friendly...More

    Thank JessiMitchell
    Response from HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los BalconesResponded 14 October 2015

    Dear Jessica . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards,...More

    Reviewed 15 July 2015

    A well restored/renovated building in the centre of the old town of Cuenca. The hotel has recreated an old world atmosphere and ambience and has done it in a very nice style. Our room was very comfortable with it's balcony overlooking the street. It was...More

    Thank Michael C
    Response from HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los BalconesResponded 14 October 2015

    Dear Michael. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador

    Reviewed 14 July 2015

    This is a great place to stay in Cuenca. It is an attractive hotel with nice rooms that avoids some of the pitfalls of other places -- i.e. the shower has hot water. The breakfast was excellent. The staff was helpful. It's conveniently located near...More

    Thank oldruggedx
    Response from HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los BalconesResponded 14 October 2015

    Dear Guest . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards,...More

    Reviewed 7 July 2015

    We stayed a couple of nights and we couldn't be happier, the place is impecable clean, the decor is beautiful, the rooms very confortable and the bathroom shower is to die for. Paulo, the manager was extremely helpful and friendly as well as the rest...More

    Thank NatGranadaHills
    Response from HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los BalconesResponded 14 October 2015

    Dear Nat . Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them....More

    Casa San Rafael
    435 reviews
    #4 of 60 hotels in Cuenca
     
    Hotel Oro Verde Cuenca
    712 reviews
    #1 of 60 hotels in Cuenca
     
    Forum Hotel
    230 reviews
    #5 of 60 hotels in Cuenca
     
    Hotel Victoria
    339 reviews
    #6 of 60 hotels in Cuenca
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$68 - US$92 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Cuenca
    • #3 Romantic Hotel in Cuenca
    • #4 Business Hotel in Cuenca
    • #4 Family Hotel in Cuenca
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 16
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Travelocity, TripOnline SA, Cheap Tickets, Hotwire, HotelQuickly, Cancelon, getaroom.com and Evoline ltd so you can book your Hotel Los Balcones reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Ecuador >
    • Azuay Province >
    • Cuenca
    Add Photo Photos
    Traveller (208)
    Room & Suite (76)
    Dining (34)
    Hotel & Grounds (148)
    Family and Play Areas (11)
    Bathroom (9)
    Business Centre & Event Rooms (1)
    Nearby
    El Dorado Hotel
    156 reviews
    .27 km away
     
    Cuenca Hotel
    134 reviews
    .18 km away
     
    Hotel Boutique Carvallo
    140 reviews
    .34 km away
     
    Forum Hotel
    230 reviews
    .15 km away
     
    Nearby Restaurants
    La Brasserie
    107 reviews
    .16 km away
    Cuchara Magica
    116 reviews
    .31 km away
    Guajibamba
    96 reviews
    .10 km away
    Namaste India
    45 reviews
    .30 km away
    Nearby Attractions
    New Cathedral (Catedral de la Immaculada)
    731 reviews
    .46 km away
    Plaza Abdon Calderon
    556 reviews
    .43 km away
    Museo Catedral Vieja
    267 reviews
    .43 km away
    El Museo de Las Conceptas
    125 reviews
    .70 km away
    Ask a question
    Questions & Answers
    erichendrickson
    13 January 2016|
    Answer Show all 6 answers
    Response from Dee G | Reviewed this property |
    Don't know either. Contact the hotel. im sure they will respond quickly.
    0
    Votes
    DMiller14
    12 September 2015|
    Answer Show all 4 answers
    Response from mpre53 | Reviewed this property |
    LATAM has several flights a day from Quito, and it's about a half hour in the air. The planes are relatively new Airbus 319s and 320s, and LATAM (formerly LAN) has an excellent safety record. It does not appear that you can... More
    0
    Votes
    Bob R
    30 June 2015|
    Answer
    Response from mpre53 | Reviewed this property |
    No idea. We had a private room with a double bed.
    0
    Votes
    Room Tips
    "Choose a room on the third floor for better sleep quality and view."
    Read review
    "Front rooms with balconies have views but are over the busy streets. Back rooms are quieter from street..."
    Read review
    "There are no elevators in the hotel. If that is a problem request a room on the ground floor"
    Read review
    "All rooms seem to be good!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing