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This place first of all is extremely far from everything! It became a standing joke that everything takes an hour to get to in Quito except our hotel you add an additional day for travel. The room is in very poor condition! Closet leaked soaking...More
Response from elcrater, Director de Relaciones Públicas at El Crater HotelResponded 5 June 2017
We are deeply saddened to read your comment, far from the truth and purely malicious.
If you were unhappy with the room why did you not change it immediately? We would have complied with pleasure, without any charges and with the same category of...More
Location is perfect: starts in the night. View 5:30 am is the best. Shower clean and nice. Is save place, romantic. Food is average nothing special. Price is a little high, but is good because not a lot people arrived or sleep there for this...More
Staying at El Crater with it's unique stunning volcano top position and it's view to die for, was to be the ultimate relaxing end to our vacation, but our high hopes were sadly dashed.
We arrived, straight out of a few days in the cloud...More
We have mixed feelings about this place which could be a gem if management improved a few things:
LOCATION is spectacular on the very rim of a crater, with great hiking down the valley nestled inside the crater (Bring water as it is...More
This has to be a place of two standards. Firstly I cannot call this a hotel - there is no reception & nobody greeted us on our 2 visits on either side of our stay in the Cloud Forest. It is merely a building with...More
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Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
US$94 - US$129 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Spa Hotel in Quito
#17 Romantic Hotel in Quito
#25 Family Hotel in Quito
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
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Response from Peter_01039 | Reviewed this property |
Aaron, as we learned in visiting Ecuador recently, there are no seasons on the Equator. As such, there is no wintertime. Many, if not most, hotels in Ecuador do not have heat in the rooms. At El Crater, our room had two... More
Aaron, as we learned in visiting Ecuador recently, there are no seasons on the Equator. As such, there is no wintertime. Many, if not most, hotels in Ecuador do not have heat in the rooms. At El Crater, our room had two oil-filled convection heaters, one of which did not appear to work, so we asked for a third heater since we thought that our room was cold when we arrived. We were also brought additional blankets. It takes a long time for these to fill the space (with no insulation in the walls); however, we woke up during the night feeling very hot and dry.
The drive is around one hour from the airport. I arranged with El Crater to have one of their staff pick me up and drop me off again at the airport. They only charged me $35USD for each trip. Considering my very... More
The drive is around one hour from the airport. I arranged with El Crater to have one of their staff pick me up and drop me off again at the airport. They only charged me $35USD for each trip. Considering my very late arrival and my 06:00 departure from Quito Airport a couple of days later, I was most impressed with the service and the cost. I hope this helps and you have a wonderful stay.
Response from elcrater | Property representative |
All of the activities mentioned are available at our hotel. there is the crater which invites hiking and horse back riding. moreover, Mindo, which is a rain forest tourist resort full of activities and... More
All of the activities mentioned are available at our hotel. there is the crater which invites hiking and horse back riding. moreover, Mindo, which is a rain forest tourist resort full of activities and beautiful views, is around 45 minutes drive from the hotel. we also arrange guided tours for several places.
the airport pickup rate is 40 USD.
we really hope to see you soon as our guest,
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"pay more and get the suit with the view to the crater from the bed."