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Hotel Quito

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728 Reviews from our TripAdvisor Community

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Showing 468: English reviews
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Reviewed 5 days ago NEWvia mobile

For business travel location is great. Food is great and staff professional and helpfull. Standard room could have a bit better orgsnized for business travel since desk is occupied by TV and does not have much of room for laptop and notes. will use again

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Helpful?
Thank markku l
Wausau, Wisconsin
Reviewed 5 days ago NEW

Hotel Quito has the most amazing view from their rooftop restaurant. The restaurant is modern, clean and the staff is friendly and efficient. As somebody that knows very little Spanish; it was refreshing to have so many of the staff that did indeed speak English. The food in the restaurant was very good. We enjoyed the pool as well which...

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Helpful?
Thank Kidsaregreat4
The Villages, Florida
Reviewed 1 week ago

This is a very lovely hotel sitting high on the hillside with a very lovely view of the Andes Mountains and the city center. The grounds are just beautiful. We were only there for two nights, but it was a very enjoyable experience. The staff was extremely efficient, the rooms and the common areas were impeccably clean, and the buffet...

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Helpful?
Thank LindaERyan
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards, Hotel Quito

Miami, Florida
Reviewed 1 week ago via mobile

We spent only one night, booked by our tour company, before our Galapagos tour in this past-its-prime business hotel. It was clean and comfortable, but nothing special. They do have a full gym, and the sauna was relaxing. Our room and bathroom were fine. The location seemed far from any tourist attractions, so we just ate at a nearby restaurant...

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Helpful?
Thank Myra R
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review. We are constantly working to improve. We are glad you enjoyed your stay. Best regards, Hotel Quito

Dublin, Ireland
Reviewed 1 week ago

A lovely comfortable hotel with a great pool area and spacious, modern rooms. Incredible views from the balcony, especially in the early morning when the fog used to roll in. It's a bit out if town, a short cab ride but a bit far to walk. No matter though as there are some really good restaurants nearby and the pool...

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Helpful?
Thank Bozeman-Dublin
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards, Hotel Quito

Burlington, Canada
Reviewed 2 weeks ago

We stayed here at the beginning and end of our trip to the Galapagos. Hotel Quito went above and beyond with their level of service and were extremely pleasant and helpful. The on-site restaurant has incredible views of the city and the food was excellent. Breakfast was included and was a delicious buffet. The hotel is within walking distance to...

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Helpful?
Thank Julie B
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards, Hotel Quito

Reviewed 2 weeks ago

I would say that this is probably a 2.5 star hotel at best. They tried to poison us with a cesar salad. I mean Ecuador has questionable food quality but HOW DO YOU GET A SALAD WRONG!!! Can't sleep as I write this review, I'm still doubled over with stomach pain. The rooms are outdated, bed is okay, not very...

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Helpful?
Thank Amy A
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review. We are really sorry you have problems with your salad, but blaming us of poisoning is not correct. Our kitchen staff is well trained and we follow strict food safety procedures. We are glad you enjoyed your room, and even though you have stated you will not return, we invite...

Reviewed 3 weeks ago via mobile

Stayed a few nights in Hotel Quito as part of our GAdventure tour, enjoyed our stay, great location and very helpful staff!!! The restaurant has an amazing views overlooking the city and the mountains (breakfast couldn't beat it...!)

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Helpful?
Thank CookManDo
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards, Hotel Quito

Mexico City, Mexico
Reviewed 3 weeks ago

The staff was friendly and helpful. The restaurant had a beautiful view and good food. It was a bit chilly in the conference room due to the climate in Quito at this time of the year. The servers for our meals were excellent and very accommodating. Thank you!

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Helpful?
Thank normavandalen
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards, Hotel Quito

St. John's, Canada
Reviewed 3 weeks ago

The hotel is on top of the valley in the north of Quito and has great view of the valley behind. The views from the top floor restaurant are even better. We especially loved the beautiful heated pool & steam room. It is about a 10 minute walk (or 1.50$ taxi ride) from the touristic avenida amazonas area, take small...

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Helpful?
Thank octaviopaz
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards, Hotel Quito

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of the most exclusive residential and corporate area. With an incomparable view to the city or valley from every guestroom. The Hotel lays on a 7.5 Acres, superbly located on top of a hill, overlooking Quito's metropolis and volcanoes. Next door to the U.S. Ambassador's Residence. ... more   less 

Additional Information about Hotel Quito

Address: Gonzalez Suarez N27-142, Quito 2500, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: €92 - €177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Quito 3.5*
Number of rooms: 210
Reservation Options:
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Hotel Style:
#23 Business Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Quito staff and other travellers.
10 questions
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Questions? Get answers from Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Safe Area, English Speaking Staff”
Kidsaregreat4, 19 Apr 2017 | Read review
“I would choose a room that is above the 4th floor to get a better view.”
normavandalen, 2 Apr 2017 | Read review
“Ask for a room facing the rear of the hotel, the views are great and there is less noise from the city”
octaviopaz, 28 Mar 2017 | Read review
“Pool view room are quieter. The breakfast buffet was always great!!”
ThunderBayGoofs, 20 Feb 2017 | Read review
“Ask for room not facing the main street”
sue5290, 1 Feb 2017 | Read review
5 of 5