We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

NH Collection Quito Royal

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
NH Collection Quito Royal
NH Collection Quito Royal
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

721 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 336: English reviews
Houston, Texas
Reviewed 2 days ago NEW

This is a great hotel for city stay in Quito. It is centrally located with lots of fun areas to walk to including parks, coffee shops, bookstores, and historic buildings. In Quito I was alone for the most part, and I felt perfectly safe. My room was on the 16th floor so I had access to the club level on...

 Report
Helpful?
Thank Janna S
Tel Aviv, Israel
Reviewed 1 week ago NEW

Excellent hotel, people and breakfast food! Very clean and comfortable and the people were very attentive to every need. Location is good, close to several restaurants and 10 minutes from the historical center.

 Report
Helpful?
Thank Ernesto404
NHCQ-GuestRelations, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. Ernesto, Thank you for sharing your great feedback with us, we are thrilled to know that you enjoy every minute of your time with us; for us is a tremendous joy to hear that we provided you an excellent experience in our hotel. It would be a great pleasure to welcome you back here, your home in Quito!...

Reviewed 1 week ago via mobile

Located in the down town (not historic downtown ) is near to everything, nices rooms, heated bathroom floor, air conditioning,TV cable, mini bar, a place to feel in home if your home haves minimalism decor, I will come back, nice detail a chocolate under de pill :-)

 Report
Helpful?
Thank Alberto S
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. Alberto, Thank you for sharing your nice comments with us, we are happy to hear that you enjoyed our facilities, location and moreover, our service; it is our main goal to provide a pleasant time to our guest and we are glad to hear that we met our purpose with you. It would be a pleasure to welcome...

Chicago
Reviewed 3 weeks ago

This hotel is old and not remodeled. Toilet didn't flush and bed practically sits on the floor, it's so low. hard bed. Bathroom counter was waist-level. Tiny room. Unpleasant staff across the board. Stay across the street at the Swissotel for a world of difference.

 Report
Helpful?
Thank silly101
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Guest, Thank your for taking the time to write us about your experience in our hotel, your comments will help us to review the areas that need improvement and make the corrections immediately in order to avoid unsatisfactory moments in the future; we are very sorry that you went through these inconveniences and therefore all your observations are appreciated...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

I stayed 5 nights at NH Collection hotel during the business trip to Quito. Hotel room was not so spacious and was quite small. Breakfast was impressive with variety of food and fruit juice. Hotel was located so close to several restaurants of most of them with good quality of food. Internet connectivity in the hotel was satisfactory.

 Report
Helpful?
Thank rasyil
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Guest, Thank you for sharing your experience with us, it is good to hear that you were satisfied with our buffet breakfast, the Wi-Fi service and our convenient location. We are sorry that your room did not provide your the comfort you expected; we would like to let you know that we have different categories of room and if...

Panama City, Panama
Reviewed 4 weeks ago via mobile

This is the former Radisson Hotel in Quito. The new NH branding makes the hotel look nicer but it's average at best. The beds were not comfortable but the room was clean and modestly appointed. For whatever reason, the hallway lights keep going out on our floor and we often entered or left in total darkness, which didn't make us...

 Report
Helpful?
Thank AirDumas
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. Dumas, Thank you for sharing your experience with us, we are sorry that you were not impressed and completely satisfied during your stay in our hotel; about the lightning in the hallway, it was reported to the maintenance department in order to solve the inconvenience right away, since we regret very much that you did not feel save...

Hampton
Reviewed 21 October 2016

The rooms are very comfortable and well equipped. The breakfast is superb, The staff go out of their way to deliver great service. The taxi service organised by the doorman in very comfortable unmarked cars is extremely efficient and very good value( £3.50 for a20 min ride to the centre of town) Highly Recommended

 Report
Helpful?
Thank Bill C
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. William, Thank you for sharing a great review with us about your experience in our hotel; we are thrilled to know that you enjoyed your time with us and that you received a great service from our staff; your satisfaction indeed inspires us to keep on the good work in bringing our guests the quality service they deserve....

Midwest USA
Reviewed 19 October 2016

We arrived late evening to a warm and accommodating reception. The room was modern, clean, with complimentary bottled water. The expansive breakfast buffet offered a variety of choices, which included delicious pastries and ordering off their “short-order” menu was quick and easy. Hotel staff and servers were appropriately friendly and highly competent.

 Report
Helpful?
Thank nenigma2
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Guest, Thank you for writing us your nice feedback, we are pleased to hear that you enjoyed our facilities and service during your time with us. We work hard in order to met our guest satisfactions and it is nice know that we accomplished our goal with you. It would be great to welcome you back on a future...

Washington, District of Columbia, United States
Reviewed 3 October 2016

I stayed in the hotel in mid-September when I arrived into the city on a late flight from the US. I checked in close to midnight. The staff working that night was attentive and welcoming. As I was checking in they brought me a complimentary canelita, inquired about my flight and helped me with my bag. The following day, the...

 Report
Helpful?
Thank Fabiana P
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mrs. Fabiana, Thank you again for sharing such a great feedback with us, certainly all of our team feels inspired by you gentile words; we all are committed to our guest satisfaction, and we are thrilled to know that we met our goal during your time in our hotel. It would be a great pleasure to welcome you back...

Huntington Beach, California
Reviewed 25 September 2016

We checked into this hotel twice during our latest trip to Quito & found-out that; So far,The renovations were implemented nicely at the higher floors while the lower floor old-rooms are poorly maintained, with carpets in need of shampooing,pluming problems or just unacceptable status.

 Report
Helpful?
Thank hassan s
NHQuito-GuestService, Guest Relations Manager at NH Collection Quito Royal, responded to this review

Dear Mr. Hassan, Thank you for taking the time to write us about your experience; we are glad you enjoyed the second stay in one of our renovated rooms. On the other hand we pity the fact that you were not satisfied with your room during the first stay; indeed we are under renovation and we planned to have all...

495 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (195)
Viewed
Hotel & Grounds (35)
Viewed
Dining (14)
Viewed
Bathroom (10)
Viewed
View from Room (18)
Viewed
Room/Suite (31)
Viewed
Other (87)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (186)
Viewed
Amenities (28)
Viewed
Business Suite (36)
Viewed
Executive (45)
Viewed
Dining (41)
Viewed
The Hotel (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (114)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (99)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Quito hotels
1.1 km away
JW Marriott Hotel Quito
0.9 km away
Casa Joaquin Boutique Hotel
1.1 km away
Hotel Reina Isabel
Hotel Reina Isabel
#12 of 112 in Quito
657 reviews
Show Prices
Show Prices
Show Prices
3.9 km away
Casa Gangotena
Casa Gangotena
#1 of 112 in Quito
570 reviews
0.1 km away
Swissotel Quito
Swissotel Quito
#11 of 112 in Quito
901 reviews
3.3 km away
Hotel Patio Andaluz
Hotel Patio Andaluz
#8 of 112 in Quito
1,011 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
NH Collection Quito Royal is next to the World Trade Center in the most exclusive business, financial and gastronomic areas in Quito. Located 40 minutes away from Mariscal Sucre International Airport and 15 minutes away from Historic Downtown which was declared World Heritage Site by UNESCO. Close to major attractions, shopping centers and Plaza Foch. ... more   less 

Additional Information about NH Collection Quito Royal

Address: Avenida 12 de Octubre | Cordero 444, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: €76 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Quito Royal 4*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, HotelTravel.com, Booking.com, Priceline, Odigeo, Agoda and Travelocity so you can book your NH Collection Quito Royal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Quito
Quito Radisson
Hotel Style:
#3 Business Hotel in Quito
#6 Luxury Hotel in Quito
#13 Romantic Hotel in Quito
#20 Family Hotel in Quito
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from NH Collection Quito Royal staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from NH Collection Quito Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to reserve a room with club-level access.”
 of 5 bubbles 8jannas, 5 Dec 2016 | Read review
“Pls read my review. Thanks.”
 of 5 bubbles silly101, 10 Nov 2016 | Read review
“Request a room at the the higher floors.”
 of 5 bubbles hassans297, 24 Sep 2016 | Read review
“My room was excellent and had a good view of the city and also the famous snow topped Cotopaxi volcano”
 of 5 bubbles , 4 Aug 2016 | Read review
“Five rooms per floor so you are always close to the elevator.”
 of 5 bubbles Buddha50, 14 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay