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Swissotel Quito

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#11 of 114 Hotels in Quito
Certificate of Excellence
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1 room 2 adults 0 children
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Swissotel Quito
Swissotel Quito
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939 Reviews from our TripAdvisor Community

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Showing 548: English reviews
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Buffalo, NY
Reviewed yesterday NEW

Very nice hotel and good location. Staff very helpful. Bed was a little hard for my taste and I only noticed that they have a memory foam mattress option on our last night. Staff should briefly review the mattress and pillow options with each guest when they check in. Other than the mattress, the rooms are large and comfortable with...

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Thank niagarariverfatman
New York City, New York
Reviewed 6 days ago NEW

While the hotel is classic in the sense it offers spacious, well-appointed rooms, it hands-down surpassed expectations with the overwhelming amount of amenities. Numerous restaurants, a great gym, indoor-outdoor pool, fine dining and a sports bar just at the tip of the iceberg. Great, great property with an extremely friendly staff.

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Thank davidrussellb
New Mexico
Reviewed 1 week ago via mobile

We stayed at this hotel twice in the last week in between tours and at the conclusion of our tour. While the room and bath are spacious, the room is very much in line with a business-style accommodation, rather than a luxury hotel. The beds were quite hard and seemed shorter than typical necessitating sleep at a diagonal. At times,...

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Thank lunanegra5
Fairfax Station, Virginia
Reviewed 3 weeks ago

We stayed here two nights before a trip out to the Galapagos. The hotel is beautiful and very well-maintained. The rooms are quite comfortable with all the amenities you could ask for - they even provide slippers for you. The staff was very helpful and friendly. The breakfast buffet was amazing - more choices than you can possibly eat in...

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Thank BardAdmirer
Aberdeen, United Kingdom
Reviewed 4 weeks ago via mobile

I spent twice 2 nights at this hotel, and I can only highly recommend it. No flaws at all. The concierge even helped to get my watch fixed. I did not have time to go to the shop due to business commitment and I left my watch with the concierge. 2 hours later it was back and fixed. Great job!...

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Helpful?
Thank The_4DDs
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Reviewed 13 March 2017 via mobile

The staff is very warm, welcoming and always smiling. Big rose bouquets at the entrance give the place a very special feel. For our family of four they were accommodating enough to give us two interconnected rooms which had two queen size beds in one room and a larger than king-size bed in the other which was quite convenient. The...

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Helpful?
Thank Varsha S
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

lincs UK
Reviewed 7 March 2017

Stayed here for two nights - very nice room, with all facilities as expected. Our room had views over the entrance, good beds, English language TV. The porter showed us how to operate the very "posh" blinds! Quiet Had dinner in the main restaurant the first night - very good with pleasant waiting staff. Second night was a problem -...

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Thank kaw118
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Lee's Summit, Missouri
Reviewed 1 March 2017 via mobile

Elegant and efficient! We stayed 2 nights here before heading back to the states. Staff is extremely helpful. If you don't speak Spanish they are proficient in English. Great location. Safe to walk to grocery store around the corner and great restaurants within walking distance if u don't want to eat at one of the hotel Restaurants.

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1Thank Cindy V
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Dear Cindy: Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Houston, Texas
Reviewed 22 February 2017

This was a very nice hotel, especially for Ecuador. Extras that were needed were provided at once by courteous staff, but the bed was really hard. The reason for not giving it a 5 is that the rooms are not truly luxurious, although they fit the excellent standards for a good business hotel such as a Hilton (but not quite...

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Helpful?
Thank Janice N
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

Reviewed 21 February 2017 via mobile

We spent three nights at the Swissotel, the first two on our own and the third as part of the Tren Crucero trip. The hotel allowed us to remain in our room after the first two nights, which was greatly appreciated. The service here is exceptional, which more than makes up for the age of the hotel. Yes, the bathroom...

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Helpful?
Thank sanda38
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Swissotel Quito is a luxury hotel conveniently located in the commercial and residential area of Quito. The hotel is within easy access to the Old Town and to the airport. Known as the kindest hotel of Latin America, Swissotel Quito is recognised for the finest service in the city. Six excellent restaurants offer a wide variety of international cuisine. From Mediterranean, Swiss, Japanese and sumptuous buffets, there is menu to suit every taste at Swissôtel Quito. The hotel’s Amrita Spa is the perfect place for relaxation or lively workout. Facilities include an indoor and outdoor swimming pool, sauna, steam bath, fitness centre, squash, and racquet and tennis courts. Swissotel Quito offers the largest and most modern convention centre in the city. ... more   less 

Additional Information about Swissotel Quito

Address: De Octubre 1820 Ave. & Luis Cordero Street 12 | La Floresta Zone, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: €131 - €254 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Quito 4.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Swissotel Quito Hotel Quito
Swissotel Hotel Quito
Quito Swissotel Hotel
Hotel Style:
#4 Spa Hotel in Quito
#5 Business Hotel in Quito
#6 Luxury Hotel in Quito
#15 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Quito staff and other travellers.
5 questions
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Toronto, Canada

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Questions? Get answers from Swissotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing to interior or the residential tower are quieter.”
davidrussellb, 18 Apr 2017 | Read review
“If you can afford to upgrade to a suite do so. The rooms are very spacious.”
Kazzie1409, 6 Feb 2017 | Read review
“anything from floor 4 to floor 12. front of the property a bit better in terms of view & light.”
attillathehun, 1 Feb 2017 | Read review
“Rooms facing the west are quieter.”
Geniesserin-51, 17 Jan 2017 | Read review
“Stay up high to avoid street noise.”
323kateyb, 7 Dec 2016 | Read review
5 of 5