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JW Marriott Hotel Quito

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1,455 Reviews from our TripAdvisor Community

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Showing 1,116: English reviews
Sequim, Washington
Reviewed 13 February 2015

Stayed two nights with my honey at the JW Marriott Hotel in Quito, Ecuador in Junior Suite #833 with a nice view of the outdoor pool area and surrounding city. We arrive from Seattle, after 24 hours of traveling, at 9:00am we hoped that our room would be available and it was. We had booked a King Executive room that...

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Helpful?
2Thank ronvoyage
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Ronvoyage: Providing exceptional service is our biggest goal, we are happy to hear that you enjoyed your stay with us. As you could see, here at Marriott, we are constantly learning to provide quality service and just in time. Thank you very much for your detailed review. We are confident that this will be useful for our future guests....

Kingston Ontario
Reviewed 12 February 2015

We stayed here before and after our trip to the Galapagos. I found the people at the front desk very nice to deal with. The staff was very good in the 9th floor lounge. I loved all the fresh flowers around the hotel.. they were beautiful. Dinner in the Mexican restaurant was OK, not anything special. Breakfast was great, especially...

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Helpful?
1Thank Judi K
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Judy K: The view you have from the hotel to any point in the city is exceptional. It's almost magical being surrounded by five peaks. If the day is clear you can see at least four of them. Thank you very much for your comments. We hope your visit to this beautiful country was full of beautiful adventures and...

Reviewed 11 February 2015

We have visited Quito multiple times. We have tried various hotel options but found the JW Marriott a our hotel of choice. Good accommodations, nice property, friendly staff and good service. It is one of the more expensive hotels but compared to US-based properties, it was a value. We will stay there again and we recommend it to our friends....

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Helpful?
Thank BandSMinn
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear BandSMinn: Thank you very much for recommending this hotel to your friends and this great community that is tripadvisor. At Marriott we strive daily to offer friendly service and taking care of every detail to make an opportunity to surprise our guests. Please let me know about your next reservation with us, I would like to personalize it. Sincerely...

Michigan
Reviewed 11 February 2015

What a great hotel! My husband and I stayed here a couple nights before and after our trip to Galapagos. It's a beautiful property, very clean, offering many amenities, with great service. Breakfast in the morning was incredible and dinner in their restaurant was excellent as well. I was blown away our entire time there! Oh, and the bathrooms in...

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Helpful?
Thank Jennylynn24
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Jennylynn24: Thank you very much for your comments. We hope we have been of help to make the memories of your trip to this beautiful country were unforgettable. Details of luxury and comfort are important when it comes to providing exceptional service. We hope you will soon return to this your home in the middle of the world. Cordially...

Hoylake, United Kingdom
Reviewed 9 February 2015

This is a big city centre hotel. However, it has several qualities which make it stand out. The lobby is huge and quite spectacular being mainly glass. The bar area is lively in the evenings and has a good atmosphere. Additionally, the food served in the bar is very good and excellent value. The drinks, however, are a bit pricey,...

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1Thank OtistheBlackCat
Gabriela C, Director of Restaurants Operations at JW Marriott Hotel Quito, responded to this review

Dear Guest, Thank you very much for taking the time to comment about your visit with us. We are so happy to know that you enjoy our healthy options in the Bistro Latino Restaurante. We are always looking for ways to do more in our service. We hope to see and wow you again soon if you plan on visiting...

West Hollywood, California
Reviewed 8 February 2015

would come again. be aware that cabs are very reasonable from the location to go anywhere including the "middle of the world"..... there is a shopping center close by that has many places to eat and upscale shopping if interested (not me)....

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Thank Colleen R
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Colleen R: To fully enjoy, safety is very important when sightsee a new city. We at Marriott are happy that you have enjoyed your stay with us and also that you have visited our Old town, where you will find plenty of culture and fun. We hope you come back soon to this your home in the heart of...

Smith Mountain Lake, Virginia, United States
Reviewed 6 February 2015

On our 17 day trip to Machu Picchu and the Galapagos; it was probably the nicest hotel we stayed in. The rooms are spacious and breakfast is just delicious. The roses were so beautiful and it added just a great touch. It has a lot of international guests and they sure know how to handle them.

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Thank Marie H
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Marie H: Quito is a city full of history, is the cradle of art, culture and freedom, the rose is one of the flagship export products in the country, and as you say they give a great touch of nature and elegance. Thank you very much for your comments, we are proud that you indicate that we are the...

Anchorage, Alaska
Reviewed 4 February 2015

We spent three nights at the hotel prior to another trip. Very nice hotel. The hotel staff were very nice although we had to wait awhile for staff at the front desk to serve us. Yes one was with a customer and the other on the phone, however, the wait was often longer than 4 or 5 minutes and I...

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Helpful?
1Thank Kathy P
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Kathy P: Receive our warm greetings, we hope that you have arrived safely to Anchorage after your journey through this beautiful Ecuador and Galapagos Enchanted Islands. We are happy that you enjoyed your stay with us, as well as you have fully experienced our products. Your comments are very important to us and will be analyzed immediately. We hope...

Haarlem, The Netherlands
Reviewed 4 February 2015 via mobile

This hotel has everything what a guest needs. The rooms are spacious and cosy, breakfast is quite big with a lot of healthty options. The hotel is quite big and modern build, with a lot of light falling in. The swimmingpool is beautiful, the service in the outlets is perfect. I left the hotel yesterday and really miss it!

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1Thank Jessica C
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Jessica C: The real feeling of satisfaction is based on receive excellent service. The other ingredients as a beautiful swimming pool are to maximize the value added, but all based on excellent service, a positive attitude to convey to our guests, so you know that here we will always be happy to welcome you like family. Thank you very...

Virginia
Reviewed 3 February 2015

We stayed here one night before leaving for the airport. It's a big hotel in the "Gringolandia" section of Quito (you are walking distance from Burger King & McDonalds). As a big hotel dealing with a lot of international guests who are making airport & touring connections, it does an excellent job. The rooms are generic, big-chain hotel rooms (we...

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Helpful?
Thank Kirkberta
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Kirkberta: Thank you very much for sharing your experiences with us in this great community. We are happy to know that we could create good memories of your visit to our beautiful city. Whether for business or tourism is always a pleasure to receive your visit. We hope you come back soon. Codially. Edison Riofrío

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more   less 

Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: €131 - €245 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Travelocity, Agoda and Jetsetter so you can book your JW Marriott Hotel Quito reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#2 Spa Hotel in Quito
#4 Family Hotel in Quito
#4 Business Hotel in Quito
#5 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Quito staff and other travellers.
35 questions
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Downingtown, Pennsylvania
Hilton Head Island, SC, USA
Orlando, Florida
10 months ago

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Questions? Get answers from JW Marriott Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Reserve room that has executive lounge access included the free breakfast, snacks and light meal at dinner will pay for itself.”
 of 5 bubbles marksX2041ZK, 11 Jan 2017 | Read review
“club access”
 of 5 bubbles nbeck, 2 Jan 2017 | Read review
“Club floor overlooking glass atrium”
 of 5 bubbles donalddaniels, 29 Dec 2016 | Read review
“Rooms on the lobby facing side gives wonderful view of the city”
 of 5 bubbles souravd603, 19 Dec 2016 | Read review
“In another hotel!!!”
 of 5 bubbles BarryOilyDave, 14 Dec 2016 | Read review
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