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JW Marriott Hotel Quito

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$395*
US$209*
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US$215*
US$219*
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JW Marriott Hotel Quito
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1,545 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Quito
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Showing 1,191: English reviews
Edgewater, New Jersey
Reviewed 2 weeks ago

Delicious breakfast, great rooms and stay for a pre and post Galapagos trip. Customer service was perfect, people were very attentive and helpful. The food was fresh and delicious. I'll miss the fresh fruits!

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Helpful?
Thank ripcurl
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear ripcurl, We are happy to know you really enjoyed our breakfast and quality service! Did you create your own smoothie with fresh fruits and vegetables at our breakfast buffet? I love the mango and tomate de arbol smoothie! We offer local fruits so that our guests can try these delicious treats that represent Ecuadorean culture. We appreciate your comments...

Frauenfeld, Switzerland
Reviewed 2 weeks ago

Very nice hotel with modern room deco. Excellent service, personnel is very friendly and service oriented. Good value for your money. Very good location. Easy to get transportation to move around the city.

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Helpful?
Thank Liliana188100
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Liliana188100, Thank you! We are happy that you liked our newly renovated rooms! The design and decoration is actually meant to be uplifting and modern for our guests to have a wonderful stay. Our main differentiation from other hotels in the city is our highly qualified and trained associates who go above and beyond to make every guest's stay...

Reviewed 3 weeks ago

I went to Quito for business ....... I arrived at 1 am, reception people were so nice they gave me a rose as a welcome souvenier .... it was so cute !! .... the room was good but I did not like the view because I only viewed the roof of the close building (but I really didnt care because...

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Helpful?
Thank Erika M
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Erika M, Thank you for your preference. I am glad to know you enjoyed our guest services, property, room, and restaurants. As a JW, we are a full service hotel, which means you have everything you need in the same place. About your room view, we hope next time you can let us know so we can change the...

Brisbane, Australia
Reviewed 3 weeks ago

We stayed at this hotel prior to a Galapagos cruise and arrived at 3am after a long flight. Check in was swift which was appreciated at this hour. Our room was very comfortable with a big bathroom, comfortable bed and beautiful linen. Breakfast was excellent, as was the food from both the restaurant and bar. The pool was heated and...

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Helpful?
Thank 347Helen
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear 347Helen, We hope your trip to the Galapagos was amazing! The islands are a magical place! We have many late arrivals just as you and that is why we are always ready to assist our guests as fast as possible so that they can have a good night sleep and make the most out of their day. Thank you...

Guayaquil, Ecuador
Reviewed 3 weeks ago

Very good service. We received an upgrade to a suite, because Platinum status at Marriott Rewards. Was a very nice suite, with Jacuzzi. Nice location. I use their app, for different things and works fine.

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Helpful?
Thank FaustoAlvarez
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear FaustoAlvarez, Thank you for being such a loyal Marriott guest. We sincerely appreciate your preference and that is why we reward you with wonderful benefits such as a free upgrade to a suite. We are happy that you enjoyed your time in the hotel and that you liked our room, the suites are so spacious and comfortable! We thank...

La Jolla, California
Reviewed 3 weeks ago

My son and I had the pleasure of staying at this beautiful hotel before and after our Galapagos cruise. Both stays were perfect! We arrived very late after our flight from the US. The front desk staff was very welcoming and helpful. I know that roses are a large export business for Ecuador, but I have to say the displays...

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Helpful?
1Thank KKayLJ
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear KKayLJ, Thank you! We've really enjoyed reading your review! It is great that everything was up to your expectations and that you had the best time during your stay! Our hotel is a JW, so we follow strict brand and service quality guidelines that are notable to our guests and that really make a huge difference with other hotels...

Hervey Bay, Australia
Reviewed 3 weeks ago

We stayed two nights before our Celebrity Galapagos cruise and one night after the cruise. Although we found the hotel excellent we were disappointed that because of our midnight flight departure, even by paying for it, we could not get for a late checkout. I think that Celebrity and Marriott need to communicate better with each other on such matters....

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Helpful?
Thank Macaranga
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Macaranga, We hope your trip to the Galapagos was everything you imagined! The islands are a wonderful and unique paradise, thank you for visiting! About your late check out, just on the day you wanted the late check out, we were 100% booked so there was no possibility of doing a late check out since this is subject to...

California Central Coast
Reviewed 3 weeks ago

We stayed here for two nights before a Galapagos cruise. Our travel agent had booked an executive level room, and it was spacious and well designed. The king bed was very comfortable, and the bathroom included a separate tub and shower. The executive lounge was just down the hall and provided sitting and dining areas. We had breakfast and lunch...

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Helpful?
Thank PalmSpringsVisitors
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear PalmSpringsVisitors, Thank you for choosing us for your travels in Ecuador! It is so nice that you stayed in our Executive rooms and had access to the Executive floor. The breakfast at the Executive floor is so delicious! you have, as you mention, a personal chef to create your favorite omelette and a great variety of food with a...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

Did not fall short of other JW Marriott that I have been. Appreciated it very much as we managed to sample many local dishes and fruits in the restaurant. Rooms are good sized and the toilet has a bathtub with separate shower and toilet compartments/stall.

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Helpful?
Thank kschak
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear kschak, Thank you! Of course we follow all of the quality and service guidelines of JW Marriott hotels. As you may know, as a brand, you will find the exact 5 star quality and service all over the World! Plus, being part of the Marriott International portfolio also guarantees our hospitality culture. We are really content that you tried...

Philadelphia, Pennsylvania
Reviewed 4 weeks ago

Great service. Nice rooms. Very clean. It's a Marriott so the hotel caters to Americans. Comfortable beds. Beautiful flower arrangements in the lobby. Concierge level is one of the best ones we have been to. We had friends stay at the Hilton and it wasn't as nice. We are from Philadelphia and we travel extensively (in the past year, Japan,...

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Helpful?
1Thank FabienneZ13
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear FabienneZ13, Thank you! We love to know you truly acknowledge the quality behind the Marriott International brand. As a JW, we take care of all details and do our best every day to make our guests feel at home and at ease. Additionally, we are the only managed hotel in Quito and this guarantees our service and quality. We...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more   less 

Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: €136 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Travelocity, Hotwire, Agoda, Hotels.com, Cancelon, Priceline, HotelQuickly, TripOnline SA, getaroom.com and HRS so you can book your JW Marriott Hotel Quito reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#3 Spa Hotel in Quito
#4 Family Hotel in Quito
#4 Business Hotel in Quito
#5 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Quito staff and other travellers.
53 questions
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2 months ago
Downingtown, Pennsylvania
Hilton Head Island, SC, USA

See all questions (53)

Questions? Get answers from JW Marriott Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upgrade to an executive room is worth it.”
MARKL55_55, 20 May 2017 | Read review
“Would think all rooms are good but check whether you have an internal or external room, obviously external rooms have best view.”
mrscoml, 19 May 2017 | Read review
“Corner room suites are spacious and have a great terrace with furniture,”
smith025, 12 May 2017 | Read review
“Higher floors, ideally a corner room with a balcony.”
pace_ripley, 24 Apr 2017 | Read review
“Ask for view of pool - this has the view of the city. The Volcano view is a hit and miss - mostly covered by clouds.”
SheilaH158, 14 Apr 2017 | Read review
5 of 5
Cancelon
US$209* /night
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JW MarriottUS$215
Booking.comUS$219
AMOMAUS$395
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*Disclaimer
Prices are for 1 room, 2 adults
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