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    Hotel Santa Lucia

    San Antonio 327 | Huerfanos 779, Santiago 8320168, Chile
    011 56 2 2639 8201
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    24/12/2017 25/12/2017
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    Traveller (32)
    Room & Suite (6)
    Dining (4)
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    Overview
    • Excellent9%
    • Very good27%
    • Average41%
    • Poor13%
    • Terrible10%
    14 May 2017
    “Santa Lucia Hotel”
    18 Mar 2017
    “Constant noise”
    Free Wifi
    Breakfast included
    Non-Smoking Rooms
    Restaurant
    Family Rooms
    Concierge
    Wheelchair Access
    Laundry Service
    Free Parking
    3.5 Star Hotel
    All hotel details
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    Mercure Santiago Centro
    1,089 reviews
    #68 of 202 hotels in Santiago
     
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    2 reviews
    #141 of 202 hotels in Santiago
     
    Tupahue Hotel
    9 reviews
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    Su Merced
    362 reviews
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (136)
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    1 - 5 of 17 reviews

    Reviewed 26 September 2017 via mobile

    We stayed there for one night in September and the hotel was old, dirty and there was construction noise all night. I called the front desk and was told it was going to stop at midnight. It didnt !!! Until 5:00 AM that we left...More

    1  Thank Roland B
    Response from Federico A, Manager at Hotel Santa LuciaResponded 3 weeks ago

    Dear Roland, Thank you for taking the time to evaluate us. I would like to start by apologizing for your bad experience with us. We were as surprised as you were with the noises you experienced this date. The noises were coming from a building...More

    Reviewed 15 May 2017

    I stayed for 2 nights at Hotel Santa Lucia while I had a stop over in Santiago. My travel agent booked it for me based upon my request for a centrally located hotel that I could walk around the old city centre area easily from....More

    1  Thank Grant H
    Response from Federico A, Manager at Hotel Santa LuciaResponded 16 May 2017

    Dear Grant, Thank you very much for your comment that helps us improve. I would like to apologize on behalf of all the hotel staff for the negative aspects of your stay. I would like to use this opportunity to let you know that we...More

    Reviewed 18 March 2017

    Jackhammers were going constantly. In addition, my room faced a noisy street full of traffic. First night there was no hot water. No air conditioning, only a fan. TV received CNN in English. Breakfast consisted of cold cereal and milk, bread for toast, cake, undercooked...More

    Thank shortshrink
    Response from Federico A, Manager at Hotel Santa LuciaResponded 19 April 2017

    Dear Shortshrinkg, I would like to start by apologizing for your experience with us, we are sorry we failed to meet your standards. I would like to use this opportunity to let you know we are undergoing a major renovation process that includes, among other...More

    Reviewed 30 October 2016 via mobile

    The hotel is on the 4th flr of a pedestrian street so you have to wait downstairs on the sidewalk if you called a taxi, no way of knowing if it's there if you're on the 4th flr. The elevator only goes to the 4th...More

    1  Thank buzzlightyear182
    Reviewed 29 October 2016

    The Santa Lucia is a decent hotel in the middle of the fun zone of Santiago. Enjoy the streets and plazas with excellent street musicians just a short walking distance. Not too far from museums and government buildings. We walked everywhere, and enjoyed the journey....More

    1  Thank Stephen D
    Mercure Santiago Centro
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Concierge
    • Laundry Service
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$47 - US$121 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 67
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Travelocity, Hotels.com, Hotwire, Orbitz, getaroom.com, TripOnline SA, HotelQuickly and Cancelon so you can book your Hotel Santa Lucia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago
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    Traveller (32)
    Room & Suite (6)
    Dining (4)
    Hotel & Grounds (37)
    Bathroom (4)
    Business Centre & Event Rooms (2)
    Nearby
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    Questions & Answers
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    Room Tips
    "Request a room not facing on to the main road"
    Read review
    "A room that does not front on the street might be better."
    Read review
    "Hope you get a room away from the street (or try asking for it)"
    Read review
    "I enjoyed a room facing famous San Augusting street. On the 4th floor, so it was quiet."
    Read review
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