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26/11/2017 27/11/2017
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    Hotel Santiago

    Avenida Presidente Kennedy 4601, Santiago, Chile
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    26/11/2017 27/11/2017
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     3 people are viewing this hotel
    US$358
    US$303
    SAVE US$55
    US$358
    US$303
    Traveller (884)
    Room & Suite (342)
    Pool & Beach (161)
    Renaissance Santiago Hotel
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    The Ritz-Carlton, Santiago
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    Overview
    • Excellent60%
    • Very good26%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “grand hyatt” (144 reviews)
    “split level” (12 reviews)
    “great hotel” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,051)
    There are newer reviews for Hotel Santiago
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    361 - 365 of 789 reviews

    Reviewed 20 May 2015

    We enjoyed a 4 night stay here during an organised group tour of South America. Although handily placed for a large shopping mall with numerous restaurants a taxi is needed to reach downtown Santiago as the nearest train station is a fair walk away. This...More

    2  Thank Roger0150
    Response from MarcLorenz, General Manager at Hotel SantiagoResponded 27 May 2015

    Dear Guest, Thank you very much for taking the time to write comments about our hotel and I am glad we could be at your service even though after you left. We are always working at looking at ways on improving our service and it...More

    Reviewed 19 May 2015 via mobile

    Great hotel (and they know it) but the service could be improved. Service is a bit sloppy. I was asked to be picked up at the airport but had to send reminder emails before a confirmation came in. There was no in-room dining card missing...More

    2  Thank BizwizToronto
    Response from MarcLorenz, General Manager at Hotel SantiagoResponded 19 May 2015

    Dear Guest, Thank you very much for taking the time to writte about your recent stay with at Grand Hyatt Santiago. I am delighted that you found our hotel to be comfortable and neat but disappointed that we were not able to mmet your expectationin...More

    Reviewed 10 May 2015

    This is an excellent hotel. World class facilities, swimming pool and restaurants. Interestingly Michael Jackson stayed here in 1996. The view from our room was spectacular, we were on the 13th floor. They were kind of enough to upgrade our room. Additionally, we also got...More

    Review collected in partnership with Hyatt Hotels
    2  Thank CurzonOfTheWest
    Response from MarcLorenz, General Manager at Hotel SantiagoResponded 15 May 2015

    Dear Guest, Thank you very much for taking the time write about your recent stay with us at Grand Hyatt Santiago. I glad we could make your stay with us a little extra especial, my team and i are always looking on ways to be...More

    Reviewed 3 May 2015

    Almost perfect. Service, attention, no noise, relaxing close to great mall and the the main offices in Santiago. The only negative point is the lack of taxi service late in the night. The food is pretty good and the breakfast is completeMore

    1  Thank Eduardo284
    Response from MarcLorenz, General Manager at Hotel SantiagoResponded 7 May 2015

    Dear Eduardo, Thank you very much for your positive coments and its a great pleasure to serve you. We understand the importance of having as many options available for our guest, so i´ll be taking note of your coment and brining it up to with...More

    Reviewed 3 May 2015 via mobile

    Stayed here two nights prior to going to Valparaiso (two hours away) to go on a cruise. We also stayed here in 2009 and it's every bit as nice as our last visit here. Our first visit we had a large standard room with a...More

    1  Thank Like2cruz
    Response from MarcLorenz, General Manager at Hotel SantiagoResponded 7 May 2015

    Dear Guest, Thank you very much for all your wonderfull comments about your recent stay with in the hotel. I t is pleasure to serve you and i am delighted that you found our facilities and staff to be helpful and courteous. All your feedback...More

    Renaissance Santiago Hotel
    980 reviews
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    The Ritz-Carlton, Santiago
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    Santiago Marriott Hotel
    1,435 reviews
    #29 of 202 hotels in Santiago
    0.9 km
     
    W Santiago
    1,741 reviews
    #37 of 202 hotels in Santiago
    1.8 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Laundry Service
    • Conference Facilities
    • Shuttle Bus Service
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Hot Tub
    Details
    • Price range
    • US$233 - US$463 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Santiago
    • #6 Romantic Hotel in Santiago
    • #6 Family Hotel in Santiago
    • #12 Spa Hotel in Santiago
    • #21 Luxury Hotel in Santiago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Mandarin Oriental, Expedia, Travelocity, Splitty, Hotels.com, Hotwire, TripOnline SA, HotelQuickly and Cancelon so you can book your Hotel Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago
    • Also Known As
    • Grand Hyatt Santiago Hotel Santiago ,
    • Hyatt Santiago ,
    • Santiago Grand Hyatt ,
    • Santiago Hyatt
    Add Photo Photos
    Traveller (884)
    Room & Suite (342)
    Pool & Beach (161)
    Dining (116)
    Hotel & Grounds (620)
    Bathroom (31)
    Family and Play Areas (19)
    Business Centre & Event Rooms (6)
    Nearby
    W Santiago
    1,741 reviews
    1.82 km away
     
    The Ritz-Carlton, Santiago
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    1.74 km away
     
    Renaissance Santiago Hotel
    980 reviews
    .15 km away
     
    Santiago Marriott Hotel
    1,435 reviews
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    Ask a question
    Questions & Answers
    materago
    28 October 2017|
    Answer
    Response from Zorro5991 | Reviewed this property |
    I'm sure the Hotel will be able to either arrange this for you (for a fee) or direct you to the facilities available for this. It is probably a 1 to 2 hours journey by car.
    0
    Votes
    deepak328_s
    28 July 2016|
    Answer
    Response from Peter G | Reviewed this property |
    I would call the hotel and ask them. They should be able to help you with that. Even the non-renovated rooms are very nice, but the bathrooms are a little old. Hope that helps. Take care,
    1
    Vote
    Daniel M
    26 July 2016|
    AnswerShow all 6 answers
    Response from Ian L | Reviewed this property |
    I suggest you ask this question directly to the hotel.
    1
    Vote
    Room Tips
    "A kettle to make tea or coffee would be good"
    Read review
    "Rooms overlooking the garden and pool are nice and you still get views of the mountains"
    Read review
    "One side of hotel has spectacular views of the Andes, the other the road."
    Read review
    "Beautiful well equipped rooms."
    Read review
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