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Hotel Panamericano

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1,010 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Belgrade, Serbia
Level Contributor
73 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 19 October 2016

Amazingly kind receptionists who will do their best to meet the needs of the guest: I had a serious problem with connecting my cell phone to the hotel WiFi, which was not the result of the poor wireless network but malfunction of my phone. The receptionist did not give up until he fixed my phone, it took him 20 minutes... More 

Helpful?
Thank Mirjana007
Carlos P, Director de Relaciones con Clientes at Hotel Panamericano, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Warm regards, PR Management More 

Ojai, California
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 19 September 2016

This hotel is located in the downtown business district- which means that after 7p and on the weekends everything is closed. Really, there wasn't a place we could have dinner or a drink for 2 days and 2 nights. Coming back to the hotel at night we did not feel safe. Do not take the subway and get out at... More 

Helpful?
Thank CA_Couple_1976
Carlos P, Director de Relaciones con Clientes at Hotel Panamericano, responded to this review

Dear guest Thanks for taking the time to share you opinion about our hotel in TripAdvisor. We welcome all feedback since it helps us to further improve our services. Rest assure we have taken very seriously into consideration your concerns and have passed them to the respective areas. Shall your travel plans bring you back to Santiago we hope to... More 

New Jersey
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 August 2016

Our family enjoyed the 3-day visit in Santiago - short but nice. Hotel was strategically located - in the center of the city. There were good restaurants and shops near the hotel- easily accessible by walking. Friendly staff. Good service.

Helpful?
Thank MC1207
Carlos P, Director de Relaciones con Clientes at Hotel Panamericano, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm regards, PR Management More 

Madrid, Comunidad de Madrid, Spain
2 reviews
Reviewed 18 July 2016

Nice staying. Enough for a few days for general purposes (family, work, etc.) The best point of the hotel is the location: right close the President's house in the city center. Close to La Moneda metro station.

Helpful?
Thank Amador Q
Carlos P, Director de Relaciones con Clientes at Hotel Panamericano, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm regards, PR Management More 

Burlington, Iowa
Level Contributor
74 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 June 2016

Great location at a reasonable price. Pretty much everything that we wanted to see was within walking distance. The room was nice and the staff was helpful. I wouldn't hesitate to stay here again.....

Helpful?
1 Thank Shane1102
Carlos P, Director de Relaciones con Clientes at Hotel Panamericano, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm regards, PR Management More 

Level Contributor
8 reviews
3 hotel reviews
Reviewed 19 June 2016 via mobile

Great location to hit the major spots. We only had one day in Santiago, do it was important to be close to the sites. The room was nice and clean. Like many places, they happily provided storage for our luggage since our flight was much later than checkout. Finally, it seemed to be very reasonably priced.

Helpful?
Thank Shane W
Carlos P, Director de Relaciones con Clientes at Hotel Panamericano, responded to this review

Dear Guest. Thank you for giving us a good rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Warm regards, PR Management More 

Kandy, Sri Lanka
Level Contributor
382 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 18 June 2016

Sometimes I want to say nice things, but the little things let Pan American Hotel down. Nice bed, great location, good shower, day staff were nice, but WiFi was aggravatingly bad, the breakfast area was gloomy and in need of a refit, and the night staff were rude. For us as travellers, Wifi is essential. The simple things make or... More 

Helpful?
Thank Rob S
Carlos P, Director de Relaciones con Clientes at Hotel Panamericano, responded to this review

Dear Guest. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Warm regards, PR Management More 

New York City, New York
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 June 2016

Stayed in this hotel for a business trip and really enjoyed the stay. The breakfast was really well stocked and the lunch was delicious! Service felt kind of slow for me (but I think that's a culture thing; I'm used to getting in and out quickly in the US) but the servers were very friendly. Some of the front desk... More 

Helpful?
Thank dorafig82
Carlos P, Director de Relaciones con Clientes at Hotel Panamericano, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm regards, PR Management More 

Perth, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 April 2016

This hotel is in great location. The rooms are good, very clean, seem to be recently refurbished. Lots of restaurants nearby. Main shopping area a short walk away. Staff all very friendly and obliging. Made phone calls on our behalf. Transfers a bit of a problem but sorted with some discussion. Would recommend the hotel for a city stay.

Helpful?
Thank wrightjill
Pilar E, Director de Relaciones con Clientes at Hotel Panamericano, responded to this review

Dear Guest, Thank you for choosing our hotel during your last stay in Santiago. For us it was a pleasure to meet you. Thank you for sharing your experience with the TripAdvisor community. It is always nice to read comments like yours. If your travel plans bring you back to Santiago we hope to have the pleasure of welcoming you... More 

Oakville, Canada
Level Contributor
196 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 13 April 2016 via mobile

Centrally located within walking distance from a number of attractions. Renovated rooms in an otherwise somewhat dated venue. Comfy beds. Average breakfast. On the down side: cold shower, twice, even after letting the water run for several minutes in a number of different positions for the tap handle, very unpleasant. Reported this to the reception desk, where the clerk was... More 

Helpful?
Thank fearlessbob
Pilar E, Director de Relaciones con Clientes at Hotel Panamericano, responded to this review

Hello Thanks for sharing your experience at our hotel with the TripAdvisor community. Our hotel is indeed conveniently located with very affordable prices, which makes it a superb choice for travelers visiting Santiago. We certainly hope to see you back in the near future. Warm regards, PR Management More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel Panamericano Santiago de Chile is located in the heart of the Centro or Downtown Santiago. The Hotel is located within walking distance from the Government Palace, one of the safest areas of the capital of Chile, which is the Financial, Cultural, Civic and Trade center of the country.Hotel Panamericano stands out among the many deals in hotels in Santiago since it incorporates a full range of hotel services, features 170 cozy and spacious rooms and modern "Junior Suites", tourism services in Santiago and its surroundings, car park, laundry, gym and boxing school for executives, meeting rooms, conference rooms, meeting rooms and rooms for marriages. We have a luxurious VIP meeting room. ... more   less 

Additional Information about Hotel Panamericano

Address: Teatinos 320 | A Metros Del Palacio de la Moneda, Santiago 8340416, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: €71 - €137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Panamericano 3*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelTravel.com, Travelocity, Hotels.com, Priceline, Agoda, Expedia and Odigeo so you can book your Hotel Panamericano reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Panamericano Hotel Santiago
Hotel Style:
#16 Best Value Hotel in Santiago
#41 Family Hotel in Santiago
#48 Romantic Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Panamericano staff and other travellers.
25 questions
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See all questions (25)

Questions? Get answers from Hotel Panamericano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not in the attic”
 of 5 bubbles Mirjana007, 19 Oct 2016 | Read review
“Do not chose a room facing to the main street. It is very noisy in the morning.”
 of 5 bubbles amad0rq, 18 Jul 2016 | Read review
“Make sure you get the room with wifi”
 of 5 bubbles robsT9648IO, 18 Jun 2016 | Read review
“We were on 6th floor, no problems”
 of 5 bubbles wrightjill, 14 Apr 2016 | Read review
“Every room seemed good. A corner room is most desirable.”
 of 5 bubbles car9007, 3 Apr 2016 | Read review
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