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Sheraton Santiago Hotel and Convention Center

1,268 reviews
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Traveller (500)
Room & Suite (122)
Pool & Beach (58)
Overview
  • Excellent32%
  • Very good36%
  • Average19%
  • Poor9%
  • Terrible4%
Travellers talk about
“el cid”(16 reviews)
“pool area”(26 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.5 Star Hotel
All hotel details
Offers from Sheraton Santiago Hotel and Convention Center
Special Offer: SAVINGS FOR SHOPPERS
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Reviews (1,268)Write a Review
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All reviewsel cidpool areasan cristobal towerlobby barclub floorconcierge deskhop on hopgreat poolchilivery nice hotelbusiness hotelbreakfast buffet iscouple of nightscomfortable roomslong flightandes mountainssubway station
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1 - 5 of 501 reviews
Reviewed 6 days ago via mobile

Don’t expect anything special from this typical Sheraton but it is comfortable and in a prime location. Outdoor pool is nice with a lot of sun beds around it. Enjoyed having a drink outdoor with the fire table.

Thank Chti_World_Citizen
Reviewed 1 week ago

We stayed for 2 nights as part of the group tour. Hotel is walking distance to the shopping area and restaurants. We have free Wi-Fi in the room. The rooms are a good size, contemporary style, and comfortable space. The bathroom has complete amenities and...More

1  Thank RPRF
Reviewed 1 week ago

A great staff from check in through check out. A nice lobby bar and huge outdoor patio area around the pool. The room was average in size, but offered a great bed and good night sleep. A nice property and a nice stay.

Thank CNDTravel
Reviewed 1 week ago

The food and drinks are very expensive and the service is poor and slow. To top it off, on my last night there, I ordered a Pisco sour and a sandwich in the lobby bar (I was traveling with a large group, which never leaves...More

Thank Linda2208
Response from Patricia M, Guest Relations Executive at Sheraton Santiago Hotel and Convention CenterResponded 1 week ago

Dear Linda2208, Thank you for sharing your comments with us. I apologize for the inconveniences during your last stay. I would really appreciate if you could contact me to my personal e-mail patricia.mena@sheraton.com Hope you have a nice evening ahead! Best Regards, Patricia Mena Guest...More

Reviewed 2 weeks ago

Visited in June 2017 and back in September. Both times stayed at this hotel and had a great experience. Staff was very friendly and Igor remembered us from our previous visit. Its nice when this happens. I am hoping to visit during their summer to...More

Thank vernonexit
Response from Patricia M, Guest Relations Executive at Sheraton Santiago Hotel and Convention CenterResponded 1 week ago

Dear Vernonexit, First of all, thank you for taking the time to share your comments with us! It's a pleasure to receive this kind of feedback. We're glad you came back and enjoy our Hotel and the excellent service Igor shows every day, we're happy...More

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Traveller (500)
Room & Suite (122)
Pool & Beach (58)
Dining (41)
Hotel & Grounds (305)
Bathroom (19)
Family and Play Areas (9)
Business Centre & Event Rooms (3)
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$168 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Santiago
#32 Luxury Hotel in Santiago
#42 Business Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$168 - US$314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Santiago
#32 Luxury Hotel in Santiago
#42 Business Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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