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Sheraton Santiago Hotel and Convention Center

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Traveller (587)
Room & Suite (158)
Pool & Beach (66)
Overview
Hotel website
Ave Santa Maria 1742, Santiago 8350423 Chile See on map
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.5 Star accommodation
Additional information
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Offers from Sheraton Santiago Hotel and Convention Center
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,434)
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566 results
Traveller rating
143
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78
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LanguageEnglish
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143
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106
78
33
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All reviewspool areasan cristobal towerlobby barclub floorconcierge deskcar servicehop on hop off buschillibusiness hotelvery nice hotelbreakfast buffet islong flightcomfortable roomssouth americasubway stationcidgym
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1 - 5 of 566 reviews
Reviewed 3 days ago via mobile

I stayed 4 nights in Santiago for Business last March and this Hotel was a good catch. Good location as a starting point to visit the city, welcoming staff and very nice outdoor pool with a bar and restaurant where we have enjoyed few moments!

Thank LoulouGE
Reviewed 1 week ago

7 nights and problems, problems, problems. 2 days before I checked in I noticed that the reservations were for 2 beds. I called the hotel to switch to a king. They assured me that it will be done, checked in and was told "no, you...More

Thank anitat122
Response from Patricia M, Guest Relations Manager at Sheraton Santiago Hotel and Convention CenterResponded 6 days ago

Dear Anitat122, Thank you for taking the time in leaving us your comments. It will be a pleasure to meet you during your while you are on property. Please do not doubt to contact me for any assistance. Have a great weekend ahead. Best regards,...More

Reviewed 1 week ago

Great service provided by Paula Ferrada during breakfast service. She was very detailed, approachable and showed great customer care attitude. If ever there, stop by and say hello to Paula, you will be surprised by her customer support service. Breakfast at the hotel is a...More

Thank ramair320
Reviewed 2 weeks ago via mobile

A hotel is your home abroad, or that is supposed to be the idea, at least for certain type of hotel, which definitely Sheraton Santiago is not Where should I start? They want to charge extras for everything, this is the second hotel I ve...More

Thank Guillermo V
Response from Patricia M, Guest Relations Manager at Sheraton Santiago Hotel and Convention CenterResponded 2 weeks ago

Dear Guillermo V, Thank you once again for your preference and taking the time in leaving us your feedback. We are very sorry to hear about your experience. Let me know when it's best for you to meet. Looking forward to hear from you soon!...More

Reviewed 2 weeks ago via mobile

I had a lovely time with my family at the Sheraton ,the room and beds were great. The buffet breakfast was also great thanks to the great service of the friendly staff and our waiter Ohel Mardones! Thanks!!!

Thank DanielSchatz12
Response from Patricia M, Guest Relations Manager at Sheraton Santiago Hotel and Convention CenterResponded 2 weeks ago

Dear DanielSchatz12, It is a pleasure to receive your feedback regarding your last stay. Thank you for your comments to Ohel, he is part of our great staff. Looking forward to hear from you soon! Best regards, Patricia Mena Guest Relations Manager patricia.mena93@sheraton.com

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$148 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Santiago
#37 Luxury Hotel in Santiago
#42 Business Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Santiago
#37 Luxury Hotel in Santiago
#42 Business Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (587)
Room & Suite (158)
Pool & Beach (66)
Dining (45)
Family and Play Areas (9)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Shokre2
16 September 2017|
Answer
Response from TomMiale | Reviewed this property |
I used the supermarket in the shopping center a few blocks away.
2
Votes
BatemansClan
10 September 2017|
AnswerShow all 6 answers
Response from alejandrolarrondo | Property representative |
HI Jim, we do have money exchange at the front desk,
0
Votes
normanfienman
23 May 2017|
AnswerShow all 2 answers
Response from Dick B | Reviewed this property |
It depends on where you want to go. We took the "Hop-on Hop-off Bus." There is a stop at the bottom of the driveway. The concierge sells tickets for it in the lobby. That will take you around the city so you can see... More
0
Votes
Room Tips
"Stay in another hotel"
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"Use UBER to travel around the area, much better pricing and friendly people."
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"The extra cost for the club level is worth it!"
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"To me all are good, however if I have to choose one my favorite is would be a room facing the pool area and..."
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