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    The Ritz-Carlton, Santiago

    Calle El Alcalde No. 15, Santiago 8320000, Chile
    011 56 2 2470 8500
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    3/12/2017 4/12/2017
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     4 people are viewing this hotel
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    US$399
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    Traveller (605)
    Room & Suite (227)
    Dining (73)
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    Overview
    • Excellent69%
    • Very good22%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “club level” (68 reviews)
    “el golf” (33 reviews)
    “chili” (94 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Housekeeping
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Santiago
    Special Offer: $50 Credit + Breakfast
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,415)
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    1 - 5 of 892 reviews

    Reviewed 3 days ago

    People quite engaged and polite. Specially at the Club Lounge, they took care of us and our needs. Perfect room and ammenities. We highly recommend Ritz-Carlton Santiago. Matresses, sheets and pillows are specially comfortable.

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank adeodaton
    Reviewed 2 weeks ago

    Location is perfect if you want a quieter, very clean but still exciting part of the city. The hotel is undergoing some renovations which we were a bit nervous about but they managed that well and we had zero interference in our comfort and experience....More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank soma42
    Reviewed 2 weeks ago via mobile

    This hotel is supposed to be one of the best ones in the city. The lobby is beautiful, the pool is outstanding. Service is mixed. Some people are incredibly kind and others not so much. For example We arrived late and hungry at our check...More

    1  Thank rhernandezcomad
    Response from RCSTGO, Assistant Director of Rooms at The Ritz-Carlton, SantiagoResponded 2 weeks ago

    Dear rhernandezcomad, thank you for taking the time to provide your feedback. I am sorry for the inconsistencies experienced with our service and facilities. I would like to have the opportunity to talk further with you about this experience. You can reach me at +56...More

    Reviewed 2 weeks ago

    Good location, tranquil, nice hotel in midst of an upgrade. Typical ritz; fitness center needs an upgrade and night bar is sleepy but very peaceful. Concierge staff especially helpful and fluent in English. Nice indoor pool but would have bene nicer if outdoors on nice...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank garygO1384ZV
    Reviewed 3 weeks ago via mobile

    I have the opportunity to stay at the Ritz-Carlton for business during October. The rooms were extremely clean and the service from the front desk and housekeeping was amazing. The employees were extremely friendly and willing to help in any way possible. If you get...More

    Thank colby101105
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$308 - US$514 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Santiago
    • #3 Romantic Hotel in Santiago
    • #3 Family Hotel in Santiago
    • #5 Spa Hotel in Santiago
    • #6 Green Hotel in Santiago
    • #11 Luxury Hotel in Santiago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Marriott, Travelocity, Cancelon, Orbitz, Hotwire, Evoline ltd and HotelQuickly so you can book your The Ritz-Carlton, Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago >
    • Las Condes
    • Also Known As
    • The Ritz-Carlton Santiago Hotel Santiago ,
    • Santiago Ritz Carlton ,
    • Ritz Santiago
    Add Photo Photos
    Traveller (605)
    Room & Suite (227)
    Dining (73)
    Pool & Beach (42)
    Hotel & Grounds (426)
    Bathroom (30)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    satit_1981
    28 June 2017|
    AnswerShow all 3 answers
    Response from Rick H | Reviewed this property |
    The room I had was up to date. There are mountain views, but if you really want a good view go and sit outside on the terrace in the spa. It's almost 360 degrees and one can see the mountains and skyline.
    0
    Votes
    Peru201193
    18 March 2017|
    Answer
    Response from LMODelMar | Reviewed this property |
    Try going to the hotel website and click on "Contact Us".
    1
    Vote
    Peru201193
    17 March 2017|
    AnswerShow all 11 answers
    Response from Elliott S | Reviewed this property |
    I would recommend that you contact the hotel prior to your arrival to make this request. The hotel is very accommodating and will most likely make arrangements to store the clothing that you don't need, but alert them in... More
    1
    Vote
    Room Tips
    "High floors and insist on rooms not below construction"
    Read review
    "book a Club Level Room"
    Read review
    "Worth spending a bit more for Executive Club access rooms on the higher floors, food included and top service..."
    Read review
    "Club floor"
    Read review
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