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Some things truly are better the second time around! My recent stay at the Ritz Carlton in Santiago was spectacular! The staff was attentive and eager to assist. My room was comfortable and well appointed. I will look forward to my next visit to this...More
a great hotel with an excellent location, the price is still high but you know what you get, comfortable rooms and the best are the bathrooms, i will be back soon and I hope I can get a room there, thank you
Gorgeous property and amazing staff. Stayed for business. Great room, nice towels and the bedding was luxury. A classic hotel with the expected experience. You know you’re going to get great service in a beautiful environment at the Ritz
I’m going to make this sweet and short.
Bartenders - great Jimmy and the other guy that was part of the team on Friday 13th.
Concierge - all good, Javiera very sweet, helpful and exceptional young lady
Front desk- I wish I knew the names....More
Excellent hotel, service and rooms, in a good location. Very good restaurant for breakfast and dinner. Fitness facility is small but well equipped. The style is classical. Wifi was free with good speed.More
Response from Estela S, General Manager at The Ritz-Carlton, SantiagoResponded 4 weeks ago
We are truly happy to hear that you had a memorable experience at The Ritz-Carlton, Santiago. We will love to have you back with us once again, and maybe during summer season to discover much more of the city and our services.
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we... More
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we in the end asked our booking agent to find contact details for us. Unfortunately we no longer have these. Great hotel have a great visit. If you are arriving by air they will arrange their car for you and they leave a message on you're phone to say where the driver will be, if you can't find the car ring the hotel yourself as there is a scam at the airport. An official rings for you pretending to speak to reception offers a blue cab at an inflated price, when all along the hotel car is waiting.