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3/12/2017 4/12/2017
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    NH Ciudad de Santiago

    Avenida Condell 40 | Providencia, Santiago 11100, Chile
    011 34 913 98 56 90
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    3/12/2017 4/12/2017
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    Traveller (489)
    Room & Suite (307)
    Dining (50)
    Hotel Boutique Castillo Rojo
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    284 reviews
    #2 of 202 hotels in Santiago
    0.4 km
    • Excellent35%
    • Very good44%
    • Average17%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “nice hotel” (15 reviews)
    “large bed” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Offers from NH Ciudad de Santiago
    Special Offer: Up to 40% off!
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (1,509)
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    1 - 5 of 244 reviews

    Reviewed 4 weeks ago

    Although I had setup airport pick up with the hotel, once I arrived there was no one there to pick me up. I called the front desk and they told me to just find a taxi. No apologies, nothing. Not a very nice experience.More

    Review collected in partnership with NH Hotels
    Thank 393sergio
    Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 3 weeks ago
    Google Translation

    Estimado Don Sergio, Lamentamos profundamente el mal entendido con su traslado,no es nuestra filosofía de trabajo ni es lo que...More

    Reviewed 17 October 2017 via mobile

    Muy excelente servicio, Los empleados muy agradable, para nosotros lo que solicitaba eran muy pronto en responder nuestra solicitud. Very excellent service, very pleasant employees, for us what ever we requested they were very soon to respond to our request.More

    Thank marilyn g
    Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 5 weeks ago

    Dear Mrs Marilyn, Thank you so much for your comment and qualification about your stay , we are really happy to read it , please we want you to know that this is your home if you come back to Santiago. Kindest regards Ignacio Castillo...More

    Reviewed 26 September 2017

    Needs an upgrade in service and facility. Took two requests to get the toilet working. The bathroom sink took forever to drain. Minimal toiletries and they weren't replaced when empty. Three requests for a iron. Heat and AC seemed to alternate in no relation to...More

    Review collected in partnership with NH Hotels
    Thank 590irenek
    Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 28 September 2017

    Dear Mrs. Irene, We really appreciate your comments on Tripadvisor this is a great opportunity for us to improve in every item that you mention , we apologize for not filling your expectations on your stay , we hope you can give us another opportunity...More

    Reviewed 2 September 2017 via mobile

    Good: Decent breakfast selection with eggs cooked to order and good, friendly service. Not great: Room was old and needs to be refurbished. Paint coming away from ceiling and walls in the bathroom. Sofa was old and stained. Amazing: English spoken here is very poor,...More

    Thank Lyle-Brazil
    Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 5 September 2017

    Dear Mr Lyle, Thank you for your stay and taking the time to give us your appreciation about your experience here , all the things you mention are really important for us because it is a chance to improve and continue with our philosophy of...More

    Reviewed 28 August 2017

    Stayed here after a trip to the Andes before flying out. Our room was a triple which consisted of a king in a seperate bedroom and two double beds in another room. Attached to both was a generous sized bathroom and a closet off the...More

    Thank yibbayibbada
    Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 31 August 2017

    Dear Mr Yibbayibbada, Thank you for taking the time to complete your review and sharing your satisfaction on your stay with us. We are glad to learn that you have enjoyed your stay and that you particularly value our hotel location. Kindest regards Ignacio Castillo...More

    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Indoor pool
    • Price range
    • US$97 - US$201 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Business Hotel in Santiago
    • #27 Family Hotel in Santiago
    • #29 Luxury Hotel in Santiago
    • #33 Romantic Hotel in Santiago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with NHHotels, Booking.com, Expedia, Hotels.com, Priceline, Agoda, Travelocity, Hotwire, Orbitz, getaroom.com, HotelQuickly, Cancelon and TripOnline SA so you can book your NH Ciudad de Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago >
    • Providencia
    • Also Known As
    • Nh Ciudad De Santiago Hotel Santiago ,
    • Nh Hotels Santiago ,
    • Nh Hotel Santiago
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    Traveller (489)
    Room & Suite (307)
    Dining (50)
    Pool & Beach (7)
    Hotel & Grounds (299)
    Bathroom (39)
    Family and Play Areas (8)
    Hotel Boutique Castillo Rojo
    733 reviews
    .71 km away
    Carmenere Eco Hotel
    284 reviews
    .42 km away
    Su Merced
    351 reviews
    .88 km away
    The Aubrey Boutique Hotel
    774 reviews
    .84 km away
    Nearby Restaurants
    456 reviews
    .18 km away
    127 reviews
    .35 km away
    Donkame Yoko
    42 reviews
    .35 km away
    Cafe Literario Balmaceda
    37 reviews
    .03 km away
    Nearby Attractions
    Metro Arte Santiago
    500 reviews
    .13 km away
    Plaza de la Aviacion
    135 reviews
    .58 km away
    Plaza Baquedano
    62 reviews
    .64 km away
    Teatro Del CEAC UChile
    32 reviews
    .67 km away
    Ask a question
    Questions & Answers
    13 November 2017|
    Response from icastilloalvarado | Property representative |
    Dear Marra007 , thank you for chosing Nh Ciudad de Santiago , a private taxi from the Hotel to San Antonio will cost you approximately 300 USD ( it's a long distance) Kindest regards Ignacio Castillo Front Office Manager
    Google Translation
    12 October 2017|
    AnswerShow all 2 answers
    Response from icastilloalvarado | Property representative |
    Dear Mrs Marra,thanks for your question San Antonio is near from Valparaiso , so you have to take a bus from San Antonio to Santiago, then at central station a taxi or subway ( Salvador Station) to our Hotel Kindest regards
    Google Translation
    Keota A
    1 October 2017|
    AnswerShow all 3 answers
    Response from icastilloalvarado | Property representative |
    Dear Mr Keota, Thank you for your question! , we dont have shuttle, only private taxi , the cost is 27.000 CLP. Kindest regards
    Google Translation
    Room Tips
    "Corner room is best"
    Read review
    "some views are definitely better than others. since we came on a group tour, we didn't have much choice."
    Read review
    "Insist on a newly renovated room"
    Read review
    "No issues with the rooms I could see."
    Read review
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