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NH Ciudad de Santiago

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Traveller (508)
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Panoramas (11)
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Panoramas (11)
Dining (47)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent35%
  • Very good42%
  • Average17%
  • Poor4%
  • Terrible2%
NH Ciudad de Santiago is an elegant four-star hotel that offers an excellent location in the Chilean capital, just steps away from Avenida Providence, one of the city's main arteries, and just one block from the nearest metro line.
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Property amenities
Restaurant
Business Centre with Internet Access
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Meeting Rooms
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Mid-range
Family
HOTEL CLASS
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Special Offer:GET UP TO 25% OFF!
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Reviews (1,639)
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263 results
Traveller rating
56
123
56
19
9
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Time of year
LanguageEnglish
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56
123
56
19
9
Show reviews that mention
All reviews nice hotel a separate living room bella vista area recommend this hotel bathroom door chilli breakfast service breakfast was excellent within walking distance safe area short stay rooms are spacious metro station yogurt suite salvador baquedano
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1 - 5 of 263 reviews
Reviewed 4 weeks ago via mobile

The hotel has a distinct Chilean 1990s feel about it. Apart from an extraordinarily unfriendly staff (even for Chilean standards!) the area is rather drab and not very safe at night. Only if you need a bed in this particular area.More

Thank Meinard Jan B
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 4 weeks ago

Dear Mr Meinard Jan B We regret knowing that your stay at our property did not live up to your expectations and we apologize for any inconveniences you experienced in our Hotel. Thank you for sharing your feedback, your opinion is very important to us...More

Reviewed 1 October 2018

I really enjoyed my stay at NH Ciudad de Santiago, the room was very clean, silent and cozy, plus with a stunning view to Cordilheira dos Andes. It´s near to subway stations (Baquedano or Salvador), and close to main tourist attractions. The staff is very...More

Review collected in partnership with NH Hotels
Thank erika_ees
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 1 October 2018

Dear Mrs Erika We are so happy to read your coments , we really apreciate your feedback and all our staff thank you for sharing your experience . We will be waiting for you anytime you visit Santiago Kindest regards Ignacio C Front Office Manager

Reviewed 7 August 2018

The Hotel is good, but I was thinking that everything is near and It´s not. I was UBER all the time, it´s better select because the cars are new. I visited Santiago on april 20th and It was very expensive period and I saw many...More

Thank Rosemeire S
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 10 August 2018

Dear Mrs Rosemeire We appreciate you taking the time to share your comments on TripAdvisor. We are glad that you enjoyed your stay with us and find our city a beautiful place We hope to welcome you again in the future. Kindest regards Ignacio C

Reviewed 27 July 2018

I made a reservation to stay at the NH Ciudad de Santiago about 2 months in advance of travel. When I arrived in Santiago and reached the hotel after a long day of international travel, I was told at reception that the hotel had mistakenly...More

1  Thank joela518
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 27 July 2018

Dear Mr Joel We are very sorry about the situation ,we are making improvements in our reservation system to solve this problems , we try to upgrade you to our five star Hotel Nh Collection Plaza Santiago with the same price ,we understand that you...More

Reviewed 22 July 2018

This was the second time I stayed at this hotel, and this time was better than one year ago. Large rooms, quite hotel, good breakfast and efficient staff. The hotel is located in a good point near the subway and places to visit. This time...More

Thank MVIT
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded 23 July 2018

Dear Mr MVIT Thank you very much for sharing your lovely opinion on Tripadvisor, we are so glad to read it. All our staff feel happy We really spect to welcome you back soon at our Nh Ciudad de Santiago Kindest regards Ignacio C Front...More

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Questions & Answers
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MarraOO7
13 November 2017|
Answer
Response from icastilloalvarado | Property representative |
Dear Marra007 , thank you for chosing Nh Ciudad de Santiago , a private taxi from the Hotel to San Antonio will cost you approximately 300 USD ( it's a long distance) Kindest regards Ignacio Castillo Front Office Manager
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MarraOO7
12 October 2017|
AnswerShow all 2 answers
Response from icastilloalvarado | Property representative |
Dear Mrs Marra,thanks for your question San Antonio is near from Valparaiso , so you have to take a bus from San Antonio to Santiago, then at central station a taxi or subway ( Salvador Station) to our Hotel Kindest regards
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keota n
1 October 2017|
AnswerShow all 3 answers
Response from icastilloalvarado | Property representative |
Dear Mr Keota, Thank you for your question! , we dont have shuttle, only private taxi , the cost is 27.000 CLP. Kindest regards
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Room Tips
"My room had a view from Andes Cordilheira"
rosemeires534
7 Aug 2018
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"Some rooms have a balcony but almost all are quiet and very spacious."
E2970SWpatriciad
24 Apr 2018
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"email the hotel with your requirement prior to your visit"
395alank
8 Jan 2018
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"Taxis issue: all three taxis we used at first said, at first, that they did not know this hotel, even..."
GeraldA
28 Nov 2017
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PRICE RANGE
US$98 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh ciudad de santiago hotel santiagonh hotels santiagonh hotel santiago
LOCATION
ChileSantiago Metropolitan RegionSantiagoProvidencia
NUMBER OF ROOMS
122
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