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Santiago Marriott Hotel

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#25 of 197 Hotels in Santiago
Certificate of Excellence
GreenLeadersBronze level
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1,328 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Makati, Philippines
Reviewed 10 December 2014

We enjoyed our 4 day stay in this hotel. When the smog had dissipated somewhat, we had splendid views on the cordillera. The location of the hotel is both an advantage and a disadvantage. The hotel is in a modern part at the very north-side of town, safe, quiet and clean. Tourists may find that the metro is not really...

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Helpful?
1Thank emvi-op-reis
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We strive to provide excellent service to all of our guests and it is reassuring to hear that we met your expectations in terms of service and hospitality. Thank you for choosing Santiago Marriott. We look forward to welcome you back in the near future. Kind regards, Victor P. General Manager

Fareham, United Kingdom
Reviewed 3 December 2014

Great, high standard Marriott. Good size rooms, very well appointed with the fabulously comfortable beds and pillows. Big bathroom again in excellent condition. Mini-bar, tv etc. all you'd expect. About 23,000 peso taxi ride from the airport, and not adjacent to the centre/tourist attractions, it is next door to a good size shopping mall complete with restaurants and cafes etc....

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Helpful?
1Thank Miguelito1
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Miguelito, We are very happy to read that you enjoyed your stay with us. Thank you for posting your review. We hope to see you again on your next trip to Santiago. Kind regards, Victor P. General Manager

New York City, New York
Reviewed 25 November 2014

I stayed only one night at this hotel, en route to Easter Island, so I had limited opportunity to check out the venues. Having said that, I did find the hotel comfortable and very pleasant. The staff was friendly and eager to help. English was a challenge for many of them, but there was always another staff member close at...

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Helpful?
1Thank mileagefan
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, Thank you for choosing Santiago Marriott Hotel for your recent stay and for sharing your experience with us. We are very pleased that you found the hotel comfortable and very pleasant and our staff friendly and eager to help. It will be a pleasure for us to welcome you if you come to Santiago again. Kind regards, Victor...

Phoenix, Arizona
Reviewed 24 November 2014

This Marriott is first class in every way with top notch service. The Executive lounge is outstanding for breakfast and cocktail hours. Our suite included a conference room which we did not need but it would be great on a business trip. This hotel is a bit far from downtown & major sightseeing but we walked approximately 1/2 mile to...

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Helpful?
1Thank Sandy817
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Sandy, We are thrilled to know that you found Santiago Marriott Hotel an outstanding property. We will definitely pass your positive comments to our team, to inspire them to keep on delivering top notch service to our guests. Thank you for feedback, we hope you come back to Santiago soon. Kind regards, Victor P. General Manager

Le Teich, France
Reviewed 21 November 2014

Excellent comfort for his hotel, where I stayed 5 days in November 2014. The personnel is very pleasant at the frnt desk. The lounge bar area is very pleasant, especially for diners. The menu (On Ipad !!) is proposing a lot of choice between internatinl food and also traditionnal Chilian food (which I recommend). One advice, for 40 USD in...

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Helpful?
Thank Sebastien D
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Sebastien, Thank you for choosing Santiago Marriott and for your feedback. We were thrilled to know that enjoyed our location and service. We hope we can welcome you back soon. Kind regards, Victor P. General Manager

Senior_Girl
Reviewed 15 November 2014

We stayed at the Santiago Marriott Hotel 6 nights in Nov 2014. The room was modern, clean and well appointed. The only negative was the rug in the room needed to be stretched, and a major American TV network station would have been appreciated. The breakfast buffet was superb, and the spa was great. However, the staff was absolutely the...

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Helpful?
Thank Senior_Girl
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We are delighted to see that you enjoyed your stay and that you found our staff professional and very friendly. It’s always great to hear what guests think about their experiences while here and it also helps us to improve upon the service we provide. Thank you for taking the time to share your comments, we hope to...

Waltham, Massachusetts, United States
Reviewed 13 November 2014

The hotel has a fantastic service, and all the persons there looks like they really enjoy to besrt serve you. The Cafe Med mainly represented by the friendly Valentina can make a normal lunch time an enjoyable experience. I recommend this wonderful place to stay in this beautiful and adorable city.

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Helpful?
Thank rgtsilva67
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, Thank you for recommending us and for your comments about the service at Santiago Marriott. We will share your review with our team and I will congratulate Valentina for doing a great job. We look forward to your next visit. Kind regards, Victor P. General Manager

London, Canada
Reviewed 9 November 2014 via mobile

Quality hotel but at a price. Will be great when I get member status in order to enjoy the advantages of concierge service. Without it, you will pay for everything. Very clean hotel and friendly staff. A classy, clean hotel with wonderful views.

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Helpful?
Thank Dean T
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Dean, Thank you very much for staying with us and sharing your comments, we really appreciate it. We hope to welcome you back on you next visit to Santiago. Kind regards, Victor P. General Manager

Hawaii
Reviewed 3 November 2014

We thoroughly enjoyed our two stays at this hotel. The building is beautiful and the rooms nicely furnished. We did not hear any noise from the 17th and 19th floors. The view is interesting on either side of the hotel. The staff members were very courteous and efficient. We were fortunate to be able to enjoy the Executive Lounge and...

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Helpful?
1Thank kupunakane
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear guest, We are glad to hear that you had a great experience at Santiago Marriott. We take great pride in our facilities and services and there is nothing more rewarding than knowing that our guests thoroughly enjoy them. Thank you for posting your review, we hope to see you soon. Kind regards, Victor P. General Manager

Ajax, Canada
Reviewed 19 October 2014

The hotel is great. The location is great. However, all the people working here are FANTASTIC. They are so very friendly, helpful, supportive and PROFESSIONAL. It is the only place I would stay in Santiago. Jim

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Helpful?
Thank jimtmeek
Santiago_Marriott, General Manager at Santiago Marriott Hotel, responded to this review

Dear Jim, Thank you so much for your kind words about our staff, we all take pride in what we do and reading comments like yours makes us very happy. We value your preference and look forward to your next stay. Kind regards, Victor P. General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cafe Med
Cafe Med
Cuisines: Mediterranean
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Santiago Marriott Hotel

Address: Avenida Presidente Kennedy 5741, Santiago 6772208, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: €153 - €296 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Santiago Marriott Hotel 4.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Marriott Santiago
Santiago Marriott
Hotel Style:
#3 Business Hotel in Santiago
#9 Green Hotel in Santiago
#9 Family Hotel in Santiago
#15 Romantic Hotel in Santiago
#15 Luxury Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Santiago Marriott Hotel staff and other travellers.
18 questions
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Questions? Get answers from Santiago Marriott Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on high floors are less noisy”
 of 5 bubbles mcitaly2016, 19 Mar 2017 | Read review
“The worst experience I have had in FIVE star chain hotel”
 of 5 bubbles chuckchengchungc, 17 Mar 2017 | Read review
“Rooms best to choose are the corner rooms as they have the ebst view over the city”
 of 5 bubbles 786lesterm, 28 Feb 2017 | Read review
“Any corner room would provide wonderful views in any direction, higher up the better.”
 of 5 bubbles paulyduckduck, 11 Feb 2017 | Read review
“Upgrade to concierge level, so you may have access to the executive lounge. It's worth it. Also higher floors offer better view.”
 of 5 bubbles figburrata, 3 Jan 2017 | Read review
5 of 5