We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Santiago Marriott Hotel

Save
Traveller (642)
Room & Suite (261)
Dining (86)
You may also like
Nearby
Overview
  • Excellent57%
  • Very good33%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“latin grill”(23 reviews)
“cafe med”(9 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Santiago Marriott Hotel
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from Santiago Marriott Hotel
Special Offer: Member Rates
Hotel packages
Hotel deals
You may also like
Nearby
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$209.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Santiago hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "596b1fbf5cb74f25940a154f627c959b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":299823,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37779118],"additionalContentIds":[],"pollCount":0,"checkin":{"day":31,"month":7,"year":2018},"checkout":{"day":1,"month":8,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":209,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"596b1fbf5cb74f25940a154f627c959b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":209,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":209,"highestMetaPriceDisplay":-1,"hotelName":"Santiago Marriott Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU5NmIxZmJmNWNiNzRmMjU5NDBhMTU0ZjYyN2M5NTliIiwiQUlLIjoiYzZhMmZjZWE4MzRlNDZkNDgyMzhmMzdjMDJiMzdiYzQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "31/07/2018", "checkOut": "01/08/2018", "lowestPrice": "US$209", "hasDates": true, "hacComplete": true, "contentIdMappings": {"37779118":"Marriott1"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,532)
Filter reviews
672 results
Traveller rating
364
230
50
22
6
Traveller type
Time of year
LanguageEnglish
More languages
364
230
50
22
6
Show reviews that mention
All reviewsthe concierge loungelatin grillcafe medgreat hotelparque araucoshopping mallcorner roomchilliconference roomplatinum memberlobby barnice mallthe hotel is conveniently locatedbusiness travelerchilean winean upgradeandes mountains
FilterEnglish
Updating list...
1 - 5 of 672 reviews
Reviewed 1 week ago

The Staff at this Hotel was Beyond Comprehension. They ALL went Above and Beyond the Call of Duty!! They made my 8 night stay a very Memorable one. All the Staff members were ALL MAJOR ASSETS!!!!!! Your Employees Axel, Gloria Gonzales, Thomas and Hans from...More

Thank 777Brian777
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 1 week ago

Dear 777Brian777, We strive to provide a great experience to all our guests and it makes us very happy to read your review. Thank you for sharing your kind comments on TripAdvisor, all the staff members that you mentioned will be very pleased that you...More

Reviewed 31 May 2018

I stayed for 10 days in the Santiago Marriott. As a Platinum Member I got a nice upgrade to a Suite with an amazing view to the mountains. The hotel is not the newest anymore, but overall in good conditions. The Concierge lounge is first...More

Thank Thomas P
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 31 May 2018

Dear Thomas, Thank you for taking the time to share your experience on TripAdvisor. We value your loyalty to Marriott and we are very pleased that you enjoyed your stay and that your suite and the Executive Lounge were of your liking. We apologize for...More

Reviewed 20 May 2018 via mobile

Although the building that houses the hotel is quite the recognizable architectural feature in Santiago, it's services and amenities are quite underwhelming and average. The service matches the offering making the hotel a total disappointment.More

Thank D M
Response from Santiago_Marriott, Guest Relations Manager at Santiago Marriott HotelResponded 21 May 2018

Dear Guest, Please accept our apologies for not meeting your expectations during your stay and for the inconveniences that you may have had in our hotel, every day we seek to improve our services and that a situation like these does not happen again. We...More

Reviewed 9 May 2018

'Brilliant' Staff! Fantastic location, Clean & comfortable rooms (as always) Love the Latin grill! Highly recommend the Santiago Marriott. A special 'Kudos' to a member of your Marriott team. Her name is Isabel who works at the Akun Lounge & Bar. I fly to Santiago...More

Thank Kenneth S
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 11 May 2018

Dear Kenneth, Thank you for sharing your thoughts on TripAdvisor. We are delighted that you enjoy staying at our property. We will share your kind words with Isabel and she will be pleased to confirm that she delivered great customer service to you. We hope...More

Reviewed 8 May 2018 via mobile

To be fair,it all depends in which tower you stay but the rooms in the main one are dated,dirty and noisy! And we stsyed there twice only because of where it is situated. As most of the top chain hotels,there is always a wing,or tower...More

1  Thank Kittyli
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 9 May 2018

Dear Kittyli, We regret knowing that your stay at our property did not live up to your expectations and apologize for any inconveniences you experienced while in our care. Thank you for sharing your feedback, your opinion is very important to us and the hotel...More

View more reviews
Most Booked Properties in Santiago
See allSee all
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$151 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santiago
#8 Family Hotel in Santiago
#9 Green Hotel in Santiago
#15 Romantic Hotel in Santiago
#18 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$151 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santiago
#8 Family Hotel in Santiago
#9 Green Hotel in Santiago
#15 Romantic Hotel in Santiago
#18 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (642)
Room & Suite (261)
Dining (86)
Pool & Beach (16)
Business Centre & Event Rooms (19)