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InterContinental Santiago

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InterContinental Santiago
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138 Reviews from our TripAdvisor Community

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Showing 60: English reviews
London, United Kingdom
Reviewed 2 days ago NEW

I spent seven nights at the InterContinental Santiago. Overall, the hotel is OK. At best, it's a 4-star hotel (definitely not 5-stars), but it's showing signs of ageing and needs a proper refurbishing (even in the "newer" club tower). The good points: - I stayed in the club tower and without a doubt the best part of the stay was...

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Thank Paradectral A
Prague, Czech Republic
Reviewed 4 days ago NEW

For a weekend stay, this place can be of great value if one of their weekend rates can be had, it may actually turn out cheaper than the nearby HI Express. So far so good, yet once inside, the minuses start to appear. First, to get to your elevator (there are different elevators for different ranges of rooms), you need...

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Thank Martinzz
Calgary, Canada
Reviewed 6 days ago NEW

I stayed here for two nights during my connection from Easter Island back to Canada. Arrived late at night at SCL and took a shared shuttle company from the airport to the hotel. Got to the hotel but was at the wrong tower. Had to walk over to another tower. Seemed odd that I couldn't just checkin at the first...

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Thank griffinpaul
Washington DC, District of Columbia
Reviewed 6 days ago NEWvia mobile

Stayed there for 3 nights in their club level new tower. I was pleased. Very good service, very helpful, nice modern rooms. Nice club with super helpful staff. Tried the Spa and while the massage rooms are a bit bare bones, the massage itself was truly fantastic! Food is good, service is efficient. I am a happy customer.

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Thank Andres P
Sydney, Australia
Reviewed 6 days ago NEW

I recently spent a week at the InterContinental Santiago. It is a well located hotel, close to a major shopping centre and restaurants. The hotel has two towers, and I was located in the older one. That might seem a disadvantage, but some of my colleagues in the newer tower had more difficulties (no water, overflowing water, power outage). As...

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Thank 007Sydney
cincinnati
Reviewed 1 week ago

I spent the Thanksgiving weekend in Santiago and I'm very happy that I decided on the Intercontinental. It is located in a wonderful area near many restaurant and lots of shopping. Reception was easy to work with and my check in and out was fast and professional. Housekeeping did a terrific job, I found my room spotless and well appointed...

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Thank cincitime
Andrea R, Director of Operations at InterContinental Santiago, responded to this review

Dear guest, We are grateful for your kind comments; we are thrilled to hear that our location and service have successfully contributed in making your experience at InterContinental memorable. Our goal is to tailor our guests’ stay to their needs and wants so that they can create special memories. We would also like to take this opportunity to welcome you...

Highlands Ranch, Colorado
Reviewed 1 week ago

Great property, excellent restaurant with very nice wine selection. Great location for sightseeing in the city, restaurants, and night life. Easy access to highways for trips to the beach, mountains, and many close by wine regions. Outstanding concierge staff, very knowledgeable and added great value to our sightseeing plans. Very reasonable rates (great value).

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Thank John G
Andrea R, Director of Operations at InterContinental Santiago, responded to this review

Dear John, We are grateful for your kind comments, it is amazing to find out that our guests were able to have a true InterContinental experience. We are delighted to hear that you enjoyed dining at out recently renovated restaurant, and that out location contributed in making your experience more memorable. We would be honored to have you and your...

Par
Reviewed 2 weeks ago

The hotel was great from the check in. Staff friendly. Service great all around. Gym was functional and while small had good equipment. Food was good and the bar was terrific. Very recommend staying at the Inter Continental in Santiago

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Thank desh698
Andrea R, Director of Operations at InterContinental Santiago, responded to this review

Dear Guest, First of all, we would like to thank you for taking the time to share such positive comments through TripAdvisor. We are delighted to hear that the service and faculties met your expectations, and that you had the opportunity to enjoy our bars and restaurants. We would be honored to have you stay with us during your next...

Los Angeles, California
Reviewed 2 weeks ago via mobile

Have stayed at this hotel numerous times over the years and earlier this year as well. It is sad how bad the property and the employees have become. 1. No bellman Bellman was too busy sorting papers than helping with the bags when coming from the airport. 2. Disinterested front desk Front desk employees working on Friday night looked liked...

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Thank LoyaltyLobby
Andrea R, Director of Operations at InterContinental Santiago, responded to this review

Dear Guest, First of all, we are truly sorry about all the inconveniences that presented during your stay. At InterContinental we are constantly aiming to better the service and faculties offered to our guests, so that they can have a fully satisfactory experience. Having said that, we have evaluated the issues you have presented to us, and we will make...

Reviewed 3 weeks ago via mobile

The place is beautiful! The service is as you will never see it before. I have booked this hotel at a last minute thing and the personal treats me so well. The Garçon walked me to the main building taking care to carry my suitcase for me... which was very pleseant!

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Thank Isabelle S
Andrea R, Director of Operations at InterContinental Santiago, responded to this review

Dear Isabelle, We are delighted to hear that your experience at InterContinental was memorable and fully satisfactory. Comments like yours motivate us to continue our hard work and strive for excellent service. We would also like to thank you for taking the time to share your positive experience through TripAdvisor. It would be an absolute honor to have you stay...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
FASHIONABLE ELEGANCE IN PRESTIGIOUS EL GOLF The new financial district is a fitting locale for InterContinental Santiago, one of the city's most elegant hotels. Upscale shops and restaurants share the neighborhood, and top attractions such as San Cristobal Hill, Plaza de Armas and La Moneda Presidential Palace are nearby. You can be skiing in under an hour or sailing the ocean in less than two. ... more   less 

Additional Information about InterContinental Santiago

Address: Avenida Vitacura 2885 | Las Condes, Santiago 7550024, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: €127 - €318 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — InterContinental Santiago 4.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Intercontinental Santiago Hotel Santiago
Hotel Style:
#29 Luxury Hotel in Santiago
#34 Romantic Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Santiago staff and other travellers.
6 questions
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Questions? Get answers from InterContinental Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for a high floor and had a wonderful view of the city.”
 of 5 bubbles cincitime, 29 Nov 2016 | Read review
“"green" tower end rooms have lovely views and are on the side of the exec lounge.”
 of 5 bubbles MarrUni, 14 Oct 2016 | Read review
“Avoid room 1237 if you want a bath or hot water”
 of 5 bubbles mjp1955, 25 Sep 2016 | Read review
“Executive suite 918”
 of 5 bubbles oscarm951, 16 Sep 2016 | Read review
“Try to stay in the new tower, it is very nice, and the lounge is great for breakfast ”
 of 5 bubbles mattgM8669UU, 26 Aug 2016 | Read review
5 of 5
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