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Crowne Plaza Santiago

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#43 of 198 Hotels in Santiago
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Crowne Plaza Santiago
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1,130 Reviews from our TripAdvisor Community

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Sarasota, Florida
Reviewed 2 days ago NEW

The location is very convenient for location. Walked to Plaza Armas,, Listerria neighborhood popular for evening dining. Staff are very helpful. Carpet in rooms outdated. We took a taxi from airport to hotel, and 2 days later driver to Valpariso for cruise.

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Helpful?
Thank Janiceboo
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Thank you very much for taking your time to comment about our hotel. We are pleased that our location was according to your expectations and the service that you received from our staff was very helpful. We are committed to provide high quality service and good experiences to all our guests. Thank you again for your review. With kind regards,

Albuquerque, New Mexico, United States
Reviewed 3 days ago NEW

We were just here for one night after arriving late one night and leaving early the next day. The staff was friendly and helpful and most I talked to spoke good English. Jude helped us to our room and he couldn't of been more helpful or nicer. The room was clean and comfortable with a good strong shower spray and...

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Helpful?
Thank jayhawkbrian
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thanks for reviewing our property and tell about your good experience with us. It is always great to have a good feedback from our clients and hear that they enjoyed our facilities, our people and services. Thanks for your comments and for recommending Crowne Plaza Santiago. I look forward to welcoming you in the near future. Sincerely.,

UK
Reviewed 6 days ago NEW

We stayed here for two nights pre-cruise from Valparaiso. We arrived very early in the morning after a long flight from the UK and were pleased that we were able to check into our room at 9.00 a.m. We are IHG Reward members at Platinum Elite level and had no issues with getting our upgraded room with Club level privileges...

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Helpful?
Thank RayleighTraveller
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you for staying with us and taking the time to review our property. I am very glad to know that you enjoyed our facilities and comfort as well as the service provided by our staff. Guest comfort and satisfaction are of the utmost concern to deliver great guest experiences. I appreciate your loyalty as Platinum Elite IHG...

Palm Springs, California
Reviewed 1 week ago via mobile

I am glad my office check me in in this place I have never seen the best breakfast like this . The food is all healthy the price is perfect the room clean and confertable what can I say if you are coming to Santiago book your stay in this wonderful place. Way to go Crown Plaza .

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Helpful?
Thank andargachewh
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you so much for posting a review of your recent stay with us. We are happy to read that you enjoyed your time at Crowne Plaza Santiago. We will share your comments of breakfast with Chef and his team who will be pleased to hear from satisfied guest. We really hope you come back soon.

Chertsey, United Kingdom
Reviewed 2 weeks ago

Stayed at the Crowne Plaza for 4 nights and we were impressed how well it caters for both business and leisure guests. Fortunately we were tourists from the UK so no work, just pleasure. OK so the hotel rooms are not bang up-to-date decor wise but nevertheless have a certain 80's / 90's charm and are kept very clean. Furthermore,...

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Helpful?
Thank Keith T
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you for taking your time on writting details concerning your experience in our hotel. We are thrilled to know that you really had a great and memorable stay with us at Crowne Plaza Santiago. It is truly appreciated when a guest recognizes our staff and services and takes the time to say thank you. We will forward...

Halifax Region, Canada
Reviewed 2 weeks ago via mobile

The hotel is ok . Nothing special . Gym is very good . Comfortable beds and pillows . Food is great . I ran out of towels and had to wait 15 minutes to get new ones as they didn't have new ones ready . Staff is extremely helpful . Location I wasn't very pleased . It's central but not...

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Helpful?
1Thank Marcos M
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you for staying with us and for sharing your review about our hotel. Your opinion is very important for us, as it will help us improve our standard and services. Thank you for your kind comments about rooms and our helpful staff. I hope you come back to our property very soon. Sincerely.,

Galway, Ireland
Reviewed 2 weeks ago via mobile

Stayed three nights at this hotel and found it pleasant and would recommend. Nothing spectacular about the hotel but it is well located, food was decent and price offered excellent value. Pool is small and not particularly inviting but this would not put me off staying here again. One word of caution- best price was not via the IHG website...

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1Thank 50nightsperyr
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thank you very much for staying with us and for taking the time to give us your impressions about our hotel, we much appreciate it. Guests’ comments are very valuable for us in order to keep and improve our service and facilities. We are happy that you have enjoyed our location . It will be a pleasure to...

Cincinnati, Ohio
Reviewed 3 weeks ago

Typical Crown Plaza Hotel (meaning very nice business style hotel) overall in a very convenient location to tourist areas of interest at a great price. Plaza de Armas area is a pleasant 1 mile walk or a couple Metro stops. Walk by Santa Lucia Hill on the way. Also convenient to Musee Bellas Artes and the Bellavista area (popular in...

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Helpful?
Thank Willie555
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: We appreciate you have posted your experience about Crowne Plaza Santiago. We are happy to know that you liked our location. Effectively you mention our location is very convenient, surrounded by numerous dinning and cultural options that you can easily go walking. We also appreciate your kind comments about our Front Desk Staff, we have a great team...

Reviewed 3 weeks ago via mobile

With the grandour of the '90s this is a perfect choice if you come for bussines to Santiago. Spa, swimming pool and tenis courts, all in pristine conditions. Rooms are big and comfortable. Staff is helpful and friendly. Close to the restorants in Lastarria street. A really good choice to stay.

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Helpful?
Thank Bernardo S
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thanks for reviewing our property and tell about your good experience with us. It is always great to have a good feedback from our clients and hear that they enjoyed our facilities, location and our staff. We are very proud of them and we will share your comments with them. It will be a pleasure to receive you...

Oxford, Ohio
Reviewed 20 March 2017

Stayed two nights with a G Adventure tour. From appearances, the hotel caters primarily to business travelers and tour groups, with conveniences like wash cloths and electrical outlets to accommodate North American plugs. Breakfast is served in a large conference room, where you find a more than ample selection of hot and cold items spread out over several serving tables....

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Helpful?
1Thank Oxford1809
FGarcia-GM, General Manager at Crowne Plaza Santiago, responded to this review

Dear Guest: Thanks for your feedback and taking the time to share the experience of your recent stay with us. We very much appreciate it. We are pleased that our breakfast and location were according to your expectations and you enjoyed walking distance to nearby places. Your comments about the missing coffee are well received and we will improve it....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Crowne Plaza Santiago Hotel is ideally located in midtown Santiago at the entrance to Providencia and the principal stree area, the business and cultural center of the city. Our rooms offer spectacular views of the city and the Andean Mountain Range. Rooms are equipped with high speed internet dataports upon request, WI-FI, two-line telephone, coffee-maker, iron and ironing board. Only minutes away from the Downtown area we are ideally located close to shopping and business, government offices, very close to the Presidential Palace 'La Moneda'. Two blocks away from the Metro Station and Santiago's best tourist areas. Come visit us, at the Crowne Plaza Santiago Hotel and enjoy our five star service, whether on business or leisure, we will make your stay an unforgettable one. Bienvenidos a su casa en el Crowne Plaza Santiago. ... more   less 

Additional Information about Crowne Plaza Santiago

Address: Avenida Libertador Bernardo o'Higgins 136, Santiago 8331030, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: €87 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santiago 4*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, IHG, Despegar.com, Booking.com, Orbitz, Hotels.com, Travelocity, HotelQuickly and TripOnline SA so you can book your Crowne Plaza Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Santiago Crowne Plaza
Hotel Style:
#13 Spa Hotel in Santiago
#23 Family Hotel in Santiago
#24 Luxury Hotel in Santiago
#26 Romantic Hotel in Santiago
#30 Business Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Santiago staff and other travellers.
22 questions
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Questions? Get answers from Crowne Plaza Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get Club Level if you can”
RayleighTraveller, 20 Apr 2017 | Read review
“In good weather, upper floors have nice views of the surrounding Andes.”
mrancer, 19 Feb 2017 | Read review
“a high floor is an adventeg”
haimon, 15 Feb 2017 | Read review
“There was absolutely no street noise on the upper floors of the hotel, no matter which direction you were facing.”
DavidM697, 15 Feb 2017 | Read review
“Higher floors have better views”
HMSSantaMaria, 11 Feb 2017 | Read review
5 of 5