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Hilton Garden Inn Santiago Airport

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#39 of 194 Hotels in Santiago
Certificate of Excellence
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Hilton Garden Inn Santiago Airport
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887 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Santiago Airport
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Showing 448: English reviews
Reviewed 13 September 2016 via mobile

We stayed here on Latam dollar following a flight delay. Clean, modern and very comfortable- as expected from a Hilton hotel. The front desk staff were exceptionally helpful and friendly and spoke perfect English. We were unable to eat at the restaurant due to a late arrival (~11 pm) and food was not easily available. Back of house staff spoke...

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Helpful?
Thank Steven L
Indhira P, Front Office Manager at Hilton Garden Inn Santiago Airport, responded to this review

Dear Steven L, thank you for taking a moment to review your stay in our hotel. We are very happy to know that you found our neat facilities to your liking and that our front desk service was remarkable as well; very sorry to know that in your experience our food and beverage service could improve, as a buffet service...

Toronto, Canada
Reviewed 11 September 2016 via mobile

Great Hilton as always ! All hotels in the airport zone have controlled Gates and high fences and security . Check in was fast and friendly and switched to English at ease when they noticed our poor Spanish , We have late check out as a evening flight route thru Miami > Toronto Room is spacious and well appointed and...

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Helpful?
Thank Moontraveller1313
Indhira P, Front Office Manager at Hilton Garden Inn Santiago Airport, responded to this review

Dear Moontraveller1313, we are so pleased to know your stay was great and that our services and facilities were to your liking. We will definitely take a look at our pool as it is quite odd since daily check ups are in place. We appreciate your recommendations and look forward to welcome you back!

Island of Malta, Malta
Reviewed 10 September 2016

A very good conveniently placed hotel with the Hilton standards and convenient for closeness to airport. Bedding extremely comfortable and free airport shuttle a definite plus. To get to the centre taxi service also easy from hotel.

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Helpful?
Thank Claudine A
Indhira P, Front Office Manager at Hilton Garden Inn Santiago Airport, responded to this review

Dear Claudine A. Thank you for choosing our hotel for your stay at Santiago. It is wonderful to know you experienced the true Garden Inn hospitality. Our beds are equipped with a unique system, we are happy confirm they were a positive point and that you had a much deserved rest. Happy travels !

Houston, Texas
Reviewed 2 September 2016 via mobile

I had a night to spend by the Santiago airport and being a Hilton Honors member my first reaction was to book with the Hilton brand. My experience started with the left foot as I had to wait for 20 minutes at the airport loading zone with very cold weather to be assigned a van by the third party that...

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Helpful?
Thank FdK_traveler
Indhira P, Front Office Manager at Hilton Garden Inn Santiago Airport, responded to this review

Dear FdK_traveler, thank you for your preference to our brand and for your feedback. We are sincerely sorry to know the shuttle experience has been distant from our hospitality and customer service focus. We are working towards improvement with transportation provider. We hope to have the chance to welcome you to our hotel in the future.

Overland Park, Kansas
Reviewed 30 August 2016

I don't need to add any additional comment to the previous reviews. The hotel offers a great value for excellent service for the Business traveler. Great location for business conducted around Santiago's international airport with immediate access to main highways. Staff was very helpful in adjusting check out times for flights back to the US. Great shuttle service to and...

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Helpful?
Thank TPhipps911
Indhira P, Front Office Manager at Hilton Garden Inn Santiago Airport, responded to this review

TPhipps911 thank you so much for a lovely review and for choosing our hotel while in Santiago. We are happy to know you have enjoyed the true Garden Inn hospitality. We look forward to your return !

Livonia, United States
Reviewed 29 August 2016

Very good hotel, good staff and service. Highly recommend, if you are staying for a week or more days... The location can be an issue if you are driving to Santiago downtown during the day, but if you prefer a quiet place out of the city, it can be a good choice for your stay. The big advantage is closer...

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Helpful?
Thank Wharley S
Indhira P, Front Office Manager at Hilton Garden Inn Santiago Airport, responded to this review

Thank you Wharley S for sharing this review of your stay at our hotel. We are very pleased to know that you have received good service from our team members. It is great have your recommendations. We hope to welcome you back. Kind regards, Indhira Perez

Munich, Germany
Reviewed 23 August 2016 via mobile

The Hotel can be reached by a Vip Airport shuttle from the Santiago International and there is a Hilton shuttle bus that brings you back for your next trip. The Hotel has a pool, jacuzzi and sauna, the restaurant is quite good, as well is breakfast, though it is not exactly the "Hilton Standard" Very good for a stopover, or...

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Helpful?
Thank RSpicker
Indhira P, Front Office Manager at Hilton Garden Inn Santiago Airport, responded to this review

Thank you for sharing your experience RSpicker! We are glad to know you liked our facilities. We make a great effort on providing delicious food options for our guests, we are sorry to know you consider it different from Garden Inn standards. Our team will double check all items are as expected. We appreciate your preference and recommendations. We hope...

Miami, Florida
Reviewed 19 August 2016

I don't need to add any additional comment to this survey. The hotel offers a great value for an excellent service for the exigencies Businees traveler. Great location for business conducted around Santiago de Chile's international airport with immediate access to main highways.

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Helpful?
Thank Joseimolano
Indhira P, Front Office Manager at Hilton Garden Inn Santiago Airport, responded to this review

Dear Joseimolano, We sincerely appreciate your feedback. It is quite motivating for out team to know we have exceeded your expectations. We look forward to welcoming you again. Have a great day.

Reviewed 15 August 2016 via mobile

We had a many flights in Chile from north to south. Regarding the flight time we need good hotel near the airport. Hilton gardenis the good choice. When you artive the airport go to the shuttle desk and ask your voucher for shuttle to the hotel şf you have reservation. Breakfast is starting 6 AM which is great. Dinner is...

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Helpful?
Thank Cenk K
Mariela M, Gerente at Hilton Garden Inn Santiago Airport, responded to this review

Dear, Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you. Team Members are grateful to take your time to answer this survey and evaluate our services; to us are very important comments and suggestions. It is our commitment to give you and all of our guests a service with excellence. We look forward to...

Oakton, Virginia
Reviewed 7 August 2016

The overnight AA flight from DFW to Santiago, Chile was more than two hours late upon arrival causing me to miss the one daily LATAM flight to Easter Island. So I unexpectedly had to stay at the Hilton Garden Inn for a day. The only disappointment was that the Hilton was more than ten minutes away from the airport.

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Helpful?
Thank Gerald N
Mariela M, Gerente at Hilton Garden Inn Santiago Airport, responded to this review

Dear Gerald, Thank you for choosing Hilton Garden Inn Santiago Airport and thank you for the appreciation about our Team Members. Your comments were brought to the attention and discussed with the entire Team in order to help us to improve every day and to give a much better service and experience to all of our guests. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn hotel in Santiago Airport is only a 20 minute drive from downtown Santiago de Chile and offers free shuttle. Enjoy complimentary WiFi in every guest room, as well as a 42-inch TV. Work out in the fitness center or enjoy swimming laps in the indoor swimming pool and sauna. Savor delicious classic dishes at the hotel's restaurant. ... more   less 

Additional Information about Hilton Garden Inn Santiago Airport

Address: Americo Vespucio Ave 1292, Santiago 9020000, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: €118 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Santiago Airport 3.5*
Number of rooms: 144
Reservation Options:
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Hotel Style:
#13 Business Hotel in Santiago
#26 Family Hotel in Santiago
#30 Romantic Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Santiago Airport staff and other travellers.
19 questions
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Questions? Get answers from Hilton Garden Inn Santiago Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they have rooms with walking showers..ASK”
 of 5 bubbles 649willo, 2 Dec 2016 | Read review
“The hotel is pretty quiet. Rooms were hot....but asked for engineer for "fix" the thermostat and no problem!”
 of 5 bubbles 23gretcheng, 12 Oct 2016 | Read review
“Choose a room on level 2 to be close to the pool and spa”
 of 5 bubbles Rashu01, 3 Aug 2016 | Read review
“Higher is better”
 of 5 bubbles Palek, 14 Jul 2016 | Read review
“All very similar”
 of 5 bubbles tgh05, 14 Apr 2016 | Read review
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