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Hilton Garden Inn Santiago Airport

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#40 of 197 Hotels in Santiago
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Santiago Airport
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957 Reviews from our TripAdvisor Community

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Showing 493: English reviews
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Santiago, Chile
Reviewed yesterday NEW

I was here for 2 nights and considered this an average hotel. Not convenient location and average rooms. Check in staff was friendly, but restaurant staff seemed overworked & not very attentive to customers.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank esaiasl2017
Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 31 December 2016 via mobile

Stayed here twice when we need to catch a flight the next morning at the airport. The hotel offers free shuttle to and from the airport and it is easy to arrange. Once you exit the airport look for transvip to arrange the free transfer to the hotel. For transport back to the airport simply arrange with the hotel in...

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Helpful?
1Thank Xinni
About Hotel's Favourite Review
Cynthia C, Director de Recepción at Hilton Garden Inn Santiago Airport, responded to this review

Dear Xinni, Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you. Team Members are grateful to take your time to answer this survey and evaluate our services, to us is very important comments and suggestions. Our goal is to satisfy each of the individual expectations of our guests. We look forward to welcoming you...

Atlanta, United States
Reviewed 4 days ago NEW

Bi lingual staff is welcoming and very helpful. The hotel is clean and well kept. Nice bathroom, and the rooms have the feature of dim lights in room and in the bathroom so you don't have to have the full light on when you need a bathroom break late at night

Review collected in partnership with Hilton Garden Inn
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Thank 218tealg
Cynthia C, Director de Recepción at Hilton Garden Inn Santiago Airport, responded to this review

Dear, Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you. Team Members are grateful to take your time to answer this survey and evaluate our services, to us is very important comments and suggestions. Our goal is to satisfy each of the individual expectations of our guests. We look forward to welcoming you soon...

Hong Kong
Reviewed 1 week ago

Arrived in Santiago for two days and didn't wanted to be too adventurous. Thought we stayed close by the airport. Hilton offers free transfers to and from airport. There are also free shuttle services (two time slots) to the nearest metro station. There were two rates, room or room with breakfast. We selected with breakfast and the the selection is...

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Helpful?
Thank A K
Cynthia C, Director de Recepción at Hilton Garden Inn Santiago Airport, responded to this review

Dear, Thank you for choosing Hilton Garden Inn Santiago Airport and thank you for the appreciation about our Team Members. Your comments were brought to the attention and discussed with the entire Team in order to help us to improve every day and to give a much better service and experience to all of our guests. We are very happy...

San Antonio, TX
Reviewed 1 week ago via mobile

Arrived early SCL and checked in for quick shower and change before meeting. Perfect location across the road from the airport, clean, modern and efficient. Definitely use again when I am passing through SCL. This is not the hotel to choose if you are staying in Santiago, much better choices for that type of stay.

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Helpful?
Thank Coughton54
Cynthia C, Director de Recepción at Hilton Garden Inn Santiago Airport, responded to this review

Dear, Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you. Team Members are grateful to take your time to answer this survey and evaluate our services; to us are very important comments and suggestions. It is our commitment to give you and all of our guests a service with excellence and we realize that...

Youngsville, North Carolina
Reviewed 1 week ago

If you need accommodations near the Santiago airport, the Hilton Garden Inn is a great place to stay. Large luxurious rooms, outstanding staff, wonderful pool and an onsite restaurant. They offer complimentary transportation to and from the airport too.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank JeanneMary
Cynthia C, Director de Recepción at Hilton Garden Inn Santiago Airport, responded to this review

Dear Mrs. Jeanne, Thank you for preferring Hilton Garden Inn Santiago Airport. We appreciate your comments and suggestions, since they help us to improve our service and make your stay wonderful experience. We are looking forward to hosting you again soon in our Hotel. Best regards.

Calgary, Canada
Reviewed 1 week ago

The Santiago Hilton Airport has comfortable rooms but it is in an isolated industrial area with no surrounding restaurants or shopping. A ten foot steel fence surrounds the hotel and security is obvious, you feel safe inside the compound but you have little desire to wander outside. The standard hotel room was comfortable with excellent black out shades. Front desk...

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Helpful?
Thank FunOnly
Cynthia C, Director de Recepción at Hilton Garden Inn Santiago Airport, responded to this review

Dear, Thank you for choosing Hilton Garden Inn Santiago Airport and thank you for the appreciation about our Team Members. Your comments were brought to the attention and discussed with the entire Team in order to help us to improve every day and to give a much better service and experience to all of our guests. We are very happy...

Reviewed 2 weeks ago via mobile

Close to the airport but in an industrial area. Staff were nice and there is a restaurant in the building so technically you don't have the leave the building. Shuttle to and from airport was great. Taxi with "Hilton Garden Inn" sign picked us up from downtown Santiago which was fabulous. There is a pool and gym on the second...

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Helpful?
Thank MurrayJam1818
Cynthia C, Director de Recepción at Hilton Garden Inn Santiago Airport, responded to this review

Dear Murray, Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you. Team Members are grateful to take your time to answer this survey and evaluate our services, to us is very important comments and suggestions. Our goal is to satisfy each of the individual expectations of our guests. We look forward to welcoming you...

Birmingham, United Kingdom
Reviewed 2 weeks ago

Our Air France flight to Paris was cancelled - total confusion ensured! After about 5 hours, we were offered a hotel in the centre of Santiago or this hotel. We chose the Hilton. When we eventually got there, it appeared to be the wrong choice - it was on the airport complex, so surrounded by an industrial estate. But the...

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Helpful?
Thank Sylvia F
Cynthia C, Director de Recepción at Hilton Garden Inn Santiago Airport, responded to this review

Dear Mrs. Sylvia, Thank you very much for choosing Hilton Garden Inn Santiago Airport. We enjoyed serving you. Team Members are grateful to take your time to answer this survey and evaluate our services; to us are very important comments and suggestions. It is our commitment to give you and all of our guests a service with excellence and we...

Ottawa
Reviewed 2 weeks ago

Great hotel, big comfortable rooms and good service. They offer shuttle service from-to the airport, although from the airport to the hotel you have to ask for the free-shuttle service that is shared with other passengers and can take up to 25 minutes to leave (until the van is full). But overall a good alternative close to the airport.

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Helpful?
Thank JavierOttawa
Cynthia C, Director de Recepción at Hilton Garden Inn Santiago Airport, responded to this review

Dear Javier, Thank you for choosing Hilton Garden Inn Santiago Airport and thank you for the appreciation about our Team Members. Your comments were brought to the attention and discussed with the entire Team in order to help us to improve every day and to give a much better service and experience to all of our guests. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn hotel in Santiago Airport is only a 20 minute drive from downtown Santiago de Chile and offers free shuttle. Enjoy complimentary WiFi in every guest room, as well as a 42-inch TV. Work out in the fitness center or enjoy swimming laps in the indoor swimming pool and sauna. Savor delicious classic dishes at the hotel's restaurant. ... more   less 

Additional Information about Hilton Garden Inn Santiago Airport

Address: Americo Vespucio Ave 1292, Santiago 9020000, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: €135 - €206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Santiago Airport 3.5*
Number of rooms: 144
Reservation Options:
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Hotel Style:
#13 Business Hotel in Santiago
#26 Family Hotel in Santiago
#30 Romantic Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Santiago Airport staff and other travellers.
19 questions
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Questions? Get answers from Hilton Garden Inn Santiago Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don´t stay there”
 of 5 bubbles , 24 Feb 2017 | Read review
“Stay at he Holiday Inn Express at the airport if you're just staying overnight to catch a flight the next day.”
 of 5 bubbles boots1967, 13 Jan 2017 | Read review
“Choose rooms in the higher floors and at the end of the corridor, to avoid the noise of passenger arriving or leaving rooms during the night”
 of 5 bubbles armandoa566, 4 Jan 2017 | Read review
“make use of the quick and free airport transportation”
 of 5 bubbles samhitas2016, 10 Dec 2016 | Read review
“they have rooms with walking showers..ASK”
 of 5 bubbles 649willo, 2 Dec 2016 | Read review
5 of 5