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Noi Vitacura

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705 Reviews from our TripAdvisor Community

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Showing 185: English reviews
London, United Kingdom
Reviewed 2 days ago NEW

It's a mixed bag here. The location and rooms are amazing, in particular the roof top bar, pool and decking area. But the service before I arrived was shocking bad (repeat emails not responded to for more than a month; basic requests not dealt with until I asked for the manager to get involved). Had I not been staying as...

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Thank DreadnoughtDE
Toronto, Canada
Reviewed 1 week ago

Beautiful property, central location, spacious rooms and fabulous rooftop pool. The food is also quite good and they have valet parking. I spent a few days sitting by the pool and its quite spacious, the temperature is refreshing and it is not too crowded. The service is also excellent at the food is good for "pool food". I also found...

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1Thank LexEva
Montréal
Reviewed 1 week ago via mobile

We stayed at NOI Vitacura for 3 nights early January 2017, this is a beautiful hotel with great rooms and an great roof top pool and resto-bar. But the greatest thing about it was the staff! very helpful and nice, that makes an enormous difference. We highly recommend this property. Great value, great breakfast as well. Congratulation.

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Thank dalllo
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Hello Dallo, Greetings from Noi Vitacura! We thank you for writing this review and highlighting the service given by our staff. We are very happy to know that you felt at home and enjoyed your time in our hotel. We hope to see you again very soon. Best regards,

Sao Paulo, SP
Reviewed 3 weeks ago via mobile

Went to the spa for a morning.... great facilities... very quiet and few people... of you like to relax... this is is a great option in santiago.... warm pool with hydromassage, dry and wet sauna and a gym! Had also a massage here... great!!!

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Thank Victor S
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Mr. Victor, Thank you so much for your kind words describing your experience in Noi Vitacura. It is delightful to know you enjoyed our Spa facilities and it's different services. We have shared your comments with Spa Team. We hope to receive you once again in Noi Vitacura. Best regards,

Reviewed 4 weeks ago

I arrived in bicycle with a sporty style and the guy at the entrance was not really friendly and gave me a wrong information. He told me that the bar was close even though I knew my friends were already there waiting for me. After argue I get to the place, the cocktails are good and tasty but regarding the...

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Thank Jessica U
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Ms. Jessica U. Along with greeting you I would like to thank you for taking your time to write a review of your opinion of Noi Vitacura. We are very sorry if you felt our staff was not friendly because of the information provided to you upon arrival. That day our Tramonto Terrace was fully booked and we had...

Beirut, Lebanon
Reviewed 4 weeks ago

I was in Santiago for a wedding for 8 days & stayed at the NOI VITACURA. The location of the hotel was in a very nice area in Santiago and close to many shops and restaurants. The hotel itself can be improved a bit, but was overall very good. However, I would like to praise the Guest Relations manager at...

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Thank suzie19862016
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Ms. Suzie, Thank you so much for your nice comments concerning our Guest Relations Manager. We are delighted to know she exceeded your expectations and helped you with the inconveniences you faced during your time in Chile. We have shared your review with the Management Team of Noi Vitacura. We are glad to know that you liked the location...

Reviewed 5 December 2016 via mobile

Went to the rooftop terrace to relax & watch the sunset last Sunday night. We were looked after superbly by Miguel. Realising our limited Spanish he gave us a warm welcome in English, recommended some local drinks, even created drinks to suit what we felt like. He really went out of his way and made our first night in Santiago...

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Thank Craig P
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Mr. Craig P. Greetings from Noi Vitacura! It is a great pleasure to know that you enjoyed your time in Tramonto and had a wonderful experience. We truly appreciate your comments about Miguel, we have shared your review with the rest of the Noi Vitacura Team in order to congratulate him. We wish you a lovely day. Best regards,

Irvine, California
Reviewed 25 October 2016

We were lucky in that the sometimes murky Santiago air was clear after a rain, and from the rooftop bar the snow-capped moutains were very pretty. The hotel has real charm and is very well run-the room was always spotless on our return, there was a very nice bathtub and a good hard shower, and the beds were comfortable. Food...

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Thank Imackin
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Dear Imackin, Thank you for sharing your comments of Noi Vitacura in Tripadvisor. We appreciate your detailed review in which you mentioned the many services we offer but in special the client oriented service our staff delivers. We are delighted to know you enjoyed our rooms and facilities and that you had the opportunity to witness the beautiful view of...

Reviewed 10 October 2016 via mobile

Very nice Hotel; located in the best spot in Santiago with plenty of restaurants and bars within walking distance. The Bicentenario park is a couple of blocks away. The bar on the Terrace is among the best in the city; rooms are big and very comfortable, so is the spa and breakfast. Highly recommend it; for business or pleasure, couples...

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Thank Jesus C
Noi_Hotels, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Mr. Jesus C. Greetings from Noi Vitacura! Thank you so much for taking your time to write a review about our hotel. We are glad to know that everything in your stay was up to your expectations and that the location of our hotel was of your liking. We thank you for mentioning the different facilities we offer such...

Toronto, Canada
Reviewed 3 October 2016 via mobile

Checked in for five nights in what I would consider a boutique hotel. The neighborhood is amongst the best that Santiago has to offer. Plenty of excellent restaurants within walking distance and the CasaCostanera mall. The hotel has plenty of good amenities. Good room layouts. Excellent breakfast buffet. The top floor restaurant is a great place to take in the...

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Thank Travelling4U2C
Noi H, Director de Relaciones con Clientes at Noi Vitacura, responded to this review

Esteemed Travelling4U2C, Thank you so much for your lovely and detailed review. We are delighted to know that our hotel has met your expectations in every way making your stay pleasant and enjoyful. Thank you for mentioning the high services and quality of Noi Vitacura. We wish you a lovely day and invite you to come back for another unique...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Every room in Noi Vitacura has its own identity and each of our spaces is designed to experience sensations. We are part of Noi Hotels, the first Chilean chain of sophisticated and trendy hotels with a warm style, personalized, inclusive and with high standards of technology and sustainability. ... more   less 

Additional Information about Noi Vitacura

Address: Avenida Nueva Costanera 3736 | Vitacura, Santiago 8320000, Chile (Formerly Noi Vitacura)
Region: Chile > Santiago Metropolitan Region > Santiago > Vitacura
Price Range: €170 - €313 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Noi Vitacura 5*
Number of rooms: 87
Reservation Options:
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Hotel Style:
#4 Business Hotel in Santiago
#8 Spa Hotel in Santiago
#11 Romantic Hotel in Santiago
#17 Luxury Hotel in Santiago
#28 Family Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Noi Vitacura staff and other travellers.
7 questions
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Questions? Get answers from Noi Vitacura staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a junior suite which was excellent and definitely worth the extra.”
 of 5 bubbles DreadnoughtDE, 19 Jan 2017 | Read review
“Higher floors facing Avenida Costanera have nice view”
 of 5 bubbles mbmcgrath, 26 May 2016 | Read review
“We traveled with 3 other couples and stayed on floors 2 through 5. The hotel has 8 floors. An excellent experience at the Noi!”
 of 5 bubbles G5418LCcharlesh, 27 Jan 2016 | Read review
“request a room on a higher floor for a quieter stay -- the lobby is open to all the rooms due to the design of the interior architecture”
 of 5 bubbles 1ericag, 25 Jan 2016 | Read review
“Top floor with hot tub on private balcony with view of Andes”
 of 5 bubbles 921BrianB, 24 Jan 2016 | Read review
5 of 5
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