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Traveller (1008)
Room & Suite (359)
Dining (112)
Ratings and reviews
Travellers' Choice2018 Winner
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“rooftop bar”(51 reviews)
“spg platinum”(15 reviews)
View all reviews
What's included
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Rooftop Pool
Non-Smoking Hotel
5 Star Hotel
W Santiago reinvents style and sophistication, becoming an icon for fashion in the city. Our hotel in Santiago, Chili offers WET(R) (swimming pool) with a panoramic view of Santiago. Embrace yourself with the exuberating unique colors and flavors that our restaurants and bars offer...
Offers from W Santiago
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Location and contact
Isidora Goyenechea 3000 | Las Condes, Santiago 8420505, Chile
Hotel website
17.5 km to Arturo Merino Benitez Airport
165 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,865)
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839 results
Traveller rating
411
245
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36
34
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411
245
113
36
34
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All reviewsrooftop barspg platinumel golf metro stationlarge balconylas condeschillifourth floortiramisuluxury hotellate checkoutan upgradebusiness districthotel is locatedpublic areasloved this hotelnice areathe ritz
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1 - 5 of 839 reviews
Reviewed 1 week ago

I was in Santiago for a couple of weeks for business and I had the most lovely staying in this hotel. Amazing service, amazing wine bar, super clean and great service. Rooms are big and with n incredible view.

Thank TrendSetterTraveller
Reviewed 1 week ago via mobile

I stayed in the W one night. The staff was very friendly and got me into my room early so that was nice after a long flight from the US. They also picked me up at the airport and the price was fair. While the...More

Thank rcassiusconstruction
Response from Javiera P, Whatever Whenever Supervisor at W SantiagoResponded 1 week ago

Hello rcassiusconstruction, Thank you for taking the time to share your opinion in TripAdvisor, your comments are really helpful to understand your experience with us. I'm truly sorry you left with a bad perspective of the hotel, i shared the comments with the rest of...More

Reviewed 2 weeks ago

I have had a love hate affair with the W. when it first opened I stayed a few times and it was quite decent with good service, but after a few years, things really slipped in management and it was really quite bad - service,...More

Thank JRock1980
Reviewed 3 weeks ago

Room was clean, comfortable and had good views. The staff are, on the whole, very friendly (although they seem a little over zealous in getting feedback - we were asked a number of times if we were happy for meals, room cleanliness etc. - maybe...More

1  Thank tastraveller20152015
Reviewed 3 weeks ago

After a long flight it was great to check into the W Santiago. The hotel is very nice, located in a good area close to some nice restaurants and shopping. Our room was excellent with a very comfortable bed, the shower and bathroom products were...More

1  Thank peteonholiday
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$223 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Santiago
#27 Luxury Hotel in Santiago
#41 Romantic Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$223 - US$366 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Santiago
#27 Luxury Hotel in Santiago
#41 Romantic Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1008)
Room & Suite (359)
Dining (112)
Pool & Beach (103)
Family and Play Areas (13)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
melandann33
20 July 2017|
AnswerShow all 2 answers
Response from Andres C | Reviewed this property |
Hotel W has great proposals for both christmas and new years eve. I advise you to call to whenever - whatever desk and they will provide you with all the details about this year events. Is always a very fun and entertained... More
0
Votes
bethhunt2013
9 April 2017|
AnswerShow all 6 answers
Response from Felipe C | Property representative |
Hi there bethhunt2013, and thank you for reaching us out. As said by BRC333 we do not have washer nor dryer inside the rooms. However we do have a laundry service for guests. Additonally, we do have a minibar fridge... More
0
Votes
Jonisharps
7 November 2015|
AnswerShow all 2 answers
Response from Melissa S | Property representative |
Hi Dear Jonisharps, Thank you for writing your questions on Tripadvisor! There is not a charge to get into Red21 or dress code. We hope to see you soon. Melissa Salazar Whatever Whenever Manager
0
Votes
Room Tips
"top floors"
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"Lower floors mean less time in the lifts"
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"Mountain view is better than parking lot view. Ask"
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"Corner Suite - facing Los Andes"
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