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The communication skills of the staff are very poor, and it is not only that their English is bad. For example, we did a reservation in the morning to visit the volcano they day afterwards which they confirmed to be ok. However, later they day,...More
The staff at El Refugio are knowledgeable and very helpful. I had no issues communicating with them and they were able to answer nearly all of my questions. I stayed in the 8 bed dorm and it was nice. The kitchens are small and can...More
Really nice, chilled hostel. Easy to meet people and really good vibes. The staff are really helpful with all the tours (if that's what you want to do they have really good prices) AND with things you can do on your own - they're not...More
There is a nice stove, and many backpackers. The personal is really friendly. But WiFi didn't function at my telephone. They have many tour-options for booking.
It's also a really ecological place. There are bags for shopping that you don't need plastic-bags, also they have...More
I absolutely loved my time in Pucón and staying at El refugio. It was one of my favourite places on my trip so far and this was largely due to the cosy and relaxed atmosphere that is created by the fire place and very welcoming...More
US$17 - US$38 (Based on Average Rates for a Standard Room)
Number of rooms
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