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Grand Park Orchard

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1,416 Reviews from our TripAdvisor Community

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Showing 1,289: English reviews
Singapore, Singapore
Reviewed yesterday NEW

Bad stay. Bad service. It was a wedding anniversary and birthday celebratio. But nth was prepared except foe a few rose petals. Gym was full with outsiders non guest. Even pool wasnt secured. We called in for a bottle of wine but was told that they already prepared rose petals for us. It was bad and im never going back

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Thank fel949
Singapore, Singapore
Reviewed 2 days ago NEW

As usual location is great. No fault about it. Front desk staff are friendly especially there was this ambassador staff in grey suit, didnt get his name but very knowledgeable. He's a true blue hotelier, an assest to Grand Park Orchard hotel. Bell desk staff are also very friendly and helpful and approachable.

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Thank Sharon T
Bandar Seri Begawan, Brunei Darussalam
Reviewed 2 days ago NEW

Near to orchard road. Excelent staff. Personnal fav shop just below the hotel. Easy access to grab taxi. Friendly staffs. Hoping to stay there again. Highly recommended to others. Mrt nearby both ways

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Thank bibi_manaf
Jakarta, Indonesia
Reviewed 2 days ago NEW

Location is prime. Lack of breakfast variation. Aircon switch doesn't work properly. Room and bathroom size is quite big Helpful staff. Even though there are lots of guest, room is quiet. There is a free handphone that can be used when we stay in the hotel

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Thank grandius
Reviewed 3 days ago NEWvia mobile

"Salam" gave us an excellent services... We really enjoy staying at Grand Park Orchard, the view, services very polite, very clean hotel. The access of the location also just right in the center of Orchard Road, then it is very easy to walk to where ever we would like to go during the stay in Singapore

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Thank adeardianz
Singaporean
Reviewed 5 days ago NEW

Reception Wai Ying & ifa done very excellent service feel warm & welcome always have smile without failed! Unable to enjoy so much facility gym,pool & restaurants due my hectic seminar training! I will Ensure to come back again for staycation to enjoy it! And recommend my Friend to stay at grand park hotel! Only the wifi are slow but...

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1Thank 541kartini
Los Angeles
Reviewed 5 days ago NEW

I just stayed at this hotel for the second time in 2 years. The location is unbeatable right across a bustling indoor shopping center and in the middle of the busiest stretch of Orchard Road. While this hotel does not have the panache of the Marina Bay Sands hotel, it is reasonably priced and much better than competitors like Holiday...

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Thank DariusLA
Reviewed 6 days ago NEWvia mobile

The service in front desk is really great. I have lost my bag in taxi. They helped us so fast. Just waiting 30 minutes they got my bag back. Good job! Keep up the good work for the services! Happy for being here

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Thank Venka F
Reviewed 1 week ago NEWvia mobile

I have booked 1 night at this hotel as an anniversary for my wife and we had an awesome experience . 2 days upon arrival , i went to the this hotel and ask to abt the room and what does me and my wife entitle for and the front desk staff , Ms Waiying and Mr Eric went thru...

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Thank Ng Rui Xiang X
Indonesia
Reviewed 1 week ago NEW

Please improve the service and train the House keeping personnel throughly. The Front Office Personnel has to tell a truth. The Cashier was almost overcharged the per night room rate. Lucky I was aware.

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Helpful?
Thank sumadjaja

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Mitzo
Mitzo
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded as Asia's Leading Design Hotel and one of Singapore's trendiest hotels, Grand Park Orchard is a lifestyle destination on Orchard Road. With its breathtaking herringbone design exterior glass façade and show-stopping media wall, our flagship property is a masterpiece in contemporary chic. Boasting a prime location in the heart of Singapore's premier shopping and entertainment district, Grand Park Orchard lives up to its name as Singapore's most fashionable hotel. From the designer interiors in the lobby, to 308 rooms and suites equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to selected countries, and a metropolitan sky bar with its stunning pool, you will be greeted by cutting-edge works of style meisters at every turn. The exclusive Crystal Club and personal butlers are also available to take your experience to the next level at one of the best city hotels in Singapore. ... more   less 

Additional Information about Grand Park Orchard

Address: 270 Orchard Road Grand Park Orchard, Singapore 238857, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: €163 - €320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Park Orchard 5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Grand Park Orchard Hotel Singapore
Park Hotel Singapore
Grand Park Orchard Singapore
Hotel Style:
#52 Romantic Hotel in Singapore
#59 Business Hotel in Singapore
#76 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Orchard staff and other travellers.
7 questions
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Questions? Get answers from Grand Park Orchard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Non smoking floors have a better smell. I prefer the higher floors.”
 of 5 bubbles DariusLA, 1 Dec 2016 | Read review
“Level 10 and 11 are for Crystal Club rooms only. Level 11 is only for Crystal Club Premier rooms.”
 of 5 bubbles summerydawn, 29 Nov 2016 | Read review
“the air conditioner not good”
 of 5 bubbles Yohanfengshui, 29 Nov 2016 | Read review
“ok good and comfort”
 of 5 bubbles lanasastris, 28 Nov 2016 | Read review
“Nothing to share as all was to our liking.”
 of 5 bubbles michaelgT376BE, 28 Nov 2016 | Read review
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