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Grand Park Orchard

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1,505 Reviews from our TripAdvisor Community

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Showing 1,374: English reviews
Jakarta, Indonesia
Reviewed 2 days ago NEW

Craftsmanship of door, wardrobe room,bathroom is bare, mattress is cheap. The owner is trying to save money by giving us 3 star accommodation and make us pay 5 star hotel. Lobby at 4 th floor is not 5 star standard. I use restroom on 4th floor and the door lock was stuck and I panic.

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Thank Lucia I
Beijing, China
Reviewed 2 days ago NEWvia mobile

First of all I have to say that the staff is outstanding in this hotel. I have about 200 nights a year in hotels but the employees in this hotel are truly great. I stayed at the crystal club and they helped me with a lot of issues during my stay, so thanks to them. But the rooms and the...

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Thank Monika W
Pacifica, California
Reviewed 3 days ago NEW

The breakfast buffet is the worst I've had from all the traveling I do overseas. The quality and choice of food offered is bad. Had wifi issue on the first two days but was fixed after that. The hotel staff is really friendly, Bed is comfortable and rooms are clean.

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Thank Suketu P
Sydney, Australia
Reviewed 3 days ago NEW

Best of all the hotels we have stayed in in the vicinity, and we go annually! Rooms are small but standard, and very clean. Needs new carpets, Bathroom is recently refurbished. Excellent location and service and we will definitely stay at Grand Park Orchard on our next trip tp Singapore.

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Thank glennp921
Singapore, Singapore
Reviewed 3 days ago NEW

unbelievable,. it is a best experience..the hotel is located on the center of the town..exactly on Orchard road..also very near to Paragon Mall and Lucky Plaza. What a great experience we had in this city during stay at the best hotel in town

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Thank rizal_gallagher
Jakarta
Reviewed 5 days ago NEW

Room are old. Service not good. Receptionist are good. Toilet looks old. Room must decorated . Prefer mandarin hotel although a bit expensive. To ask someone to come to my room took 25 mins . Variety breakfast not good. No buffet dinner

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Thank Henry K
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear Henry K, thank you for your feedback and sharing your experience with us. My apologies that you did not had a comfortable stay with us. While i wish you'd a better experience, it is through feedback like yours that could allow us to improve on ourselves. I have noted your comments on the maintenance required for our rooms &...

Bangkok, Thailand
Reviewed 5 days ago NEW

Easy access to MRT - plenty of shopping malls within 5 mins walk - many good restaurants for all day dining - staffs were very nice - room was big and clean - and they give you free phone to use for local and international calls + free Wifi throughout your stay !

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Thank Ton D
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear Ton D, heartened to know that you've enjoyed our strategic location, and our loving hospitality. We hope to see you returning to stay with us again soon.

Jakarta Selatan
Reviewed 6 days ago NEW

The hotel's location is very convenient in the heart of Orchard. Check in was easy, smooth and I had a lovely stay at Grand Park Orchard since way back when. Always my favorite hotel in Orchard. Staff was attentive and helpful.

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Thank tiara_budiendra
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear tiara_budiendra, thank you for naming us as your favorite hotel in Orchard Road, and we are truly proud of that. We look forward to you returning to stay with us again.

Surabaya, Indonesia
Reviewed 6 days ago NEW

The staff is good and the location of this hotel is very good. The room is clean but for smoking room the temperature can not be set and the window can not be opened, so the circulation is not good. The bathroom for disable was uncomfortable, because the water still flooded when finished showering. Breakfast is so so.

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Thank junaedy_junaedy
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear junaedy_junaedy, thank you for your feedback and glad to know that you have enjoyed our Staff's hospitality and strategic location. While i wish that you'd a better experience with us, it is definitely through feedback like yours that we could improve on ourselves. I have taken note on the issue on the bathroom and temperature issue. We do hope...

birmingham
Reviewed 6 days ago NEW

Not best location for bars/restaurants but worth it. Frequent free shuttle service to other areas. Huge shopping malls all around with excellent high quality outlets for anything you want. Bar prices bit high even for Singapore. Really friendly helpful staff can organise anything you need and provide useful advice. Hop on Hop off bus stop close by. The Crystal Club...

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Helpful?
Thank gerry r
GPOREO, Hotel Manager at Grand Park Orchard, responded to this review

Dear gerry r, thank you for giving us a full bubble review and we are proud to know that you have enjoyed our loving hospitallity, especially Hashim's. Your praises have been conveyed to him, and he is thankful for your generous comments. We look forward to welcoming you back at Grand Park ORchard again.

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Mitzo
Mitzo
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded as Asia's Leading Design Hotel and one of Singapore's trendiest hotels, Grand Park Orchard is a lifestyle destination on Orchard Road. With its breathtaking herringbone design exterior glass façade and show-stopping media wall, our flagship property is a masterpiece in contemporary chic. Boasting a prime location in the heart of Singapore's premier shopping and entertainment district, Grand Park Orchard lives up to its name as Singapore's most fashionable hotel. From the designer interiors in the lobby, to 308 rooms and suites equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to selected countries, and a metropolitan sky bar with its stunning pool, you will be greeted by cutting-edge works of style meisters at every turn. The exclusive Crystal Club and personal butlers are also available to take your experience to the next level at one of the best city hotels in Singapore. ... more   less 

Additional Information about Grand Park Orchard

Address: 270 Orchard Road, Singapore 238857, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: €159 - €281 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Park Orchard 5*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Agoda, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Asiatravel.com Holdings, Priceline, Expedia and Travelocity so you can book your Grand Park Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park Orchard Hotel Singapore
Park Hotel Singapore
Grand Park Orchard Singapore
Hotel Style:
#52 Romantic Hotel in Singapore
#59 Business Hotel in Singapore
#77 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Orchard staff and other travellers.
7 questions
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Questions? Get answers from Grand Park Orchard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“kk no soul. I don't feel comfy at all ”
 of 5 bubbles 944luciai, 21 Jan 2017 | Read review
“1005 aircon might be bit off - ”
 of 5 bubbles tond682, 18 Jan 2017 | Read review
“Join Crystal Club”
 of 5 bubbles gerryr875, 17 Jan 2017 | Read review
“Check the AC before you sleep”
 of 5 bubbles wisenab, 11 Jan 2017 | Read review
“no tip at all, need big improvement !”
 of 5 bubbles 5j5u, 4 Jan 2017 | Read review
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