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Grand Park Orchard

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1,412 Reviews from our TripAdvisor Community

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Showing 1,285: English reviews
1 review
Reviewed yesterday NEW via mobile

"Salam" gave us an excellent services... We really enjoy staying at Grand Park Orchard, the view, services very polite, very clean hotel. The access of the location also just right in the center of Orchard Road, then it is very easy to walk to where ever we would like to go during the stay in Singapore

Helpful?
Thank adeardianz
Singaporean
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Reception Wai Ying & ifa done very excellent service feel warm & welcome always have smile without failed! Unable to enjoy so much facility gym,pool & restaurants due my hectic seminar training! I will Ensure to come back again for staycation to enjoy it! And recommend my Friend to stay at grand park hotel! Only the wifi are slow but... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 541kartini
Los Angeles
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 days ago NEW

I just stayed at this hotel for the second time in 2 years. The location is unbeatable right across a bustling indoor shopping center and in the middle of the busiest stretch of Orchard Road. While this hotel does not have the panache of the Marina Bay Sands hotel, it is reasonably priced and much better than competitors like Holiday... More 

Helpful?
Thank DariusLA
1 review
Reviewed 4 days ago NEW via mobile

The service in front desk is really great. I have lost my bag in taxi. They helped us so fast. Just waiting 30 minutes they got my bag back. Good job! Keep up the good work for the services! Happy for being here

Helpful?
Thank Venka F
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

I have booked 1 night at this hotel as an anniversary for my wife and we had an awesome experience . 2 days upon arrival , i went to the this hotel and ask to abt the room and what does me and my wife entitle for and the front desk staff , Ms Waiying and Mr Eric went thru... More 

Helpful?
Thank Ng Rui Xiang X
Indonesia
1 review
Reviewed 5 days ago NEW

Please improve the service and train the House keeping personnel throughly. The Front Office Personnel has to tell a truth. The Cashier was almost overcharged the per night room rate. Lucky I was aware.

Review collected in partnership with this hotel

Helpful?
Thank sumadjaja
Singapore, Singapore
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 days ago NEW

We had a one night staycation at Grand Park Orchard. After reading some reviews, we thought the hotel may be old, but was pleasantly surprised. The rooms were not big (28 sqm), but are quite nice, with well-selected furnishing. Like most quality hotels, bathrobes, plush slippers, decent coffee/tea was also provided in the room. I was surprised that the bathroom... More 

Helpful?
Thank summerydawn
Jakarta, Indonesia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

happy to stay and nice to meet this place so comfy nd very good in hospitality services very Happy to stay in here even not perfect with an air conditioner so happy can sleep in here i hope got better room next trips i will stay always in here

Review collected in partnership with this hotel

Helpful?
Thank Yohanfengshui
Jakarta, Indonesia
2 reviews
Reviewed 6 days ago NEW

overall is good but the hotel is long time already so need renovation like the carpet. the service is ok but if the staff are more friendly is much better. compare to the price that we paid the service should be more

Review collected in partnership with this hotel

Helpful?
Thank Lanasastri S
Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 days ago NEW

Staff surprised us with a birthday cake for my girlfriend, and when I requested for a box, staff actually went to source for a bigger box after they gave me a smaller box, and then came back again to give me a paper bag. Small things but shows that they were super considerate and putting the consumer first. Crystal Club... More 

Review collected in partnership with this hotel

Helpful?
Thank smallspud

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Mitzo
Mitzo
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Awarded as Asia's Leading Design Hotel and one of Singapore's trendiest hotels, Grand Park Orchard is a lifestyle destination on Orchard Road. With its breathtaking herringbone design exterior glass façade and show-stopping media wall, our flagship property is a masterpiece in contemporary chic. Boasting a prime location in the heart of Singapore's premier shopping and entertainment district, Grand Park Orchard lives up to its name as Singapore's most fashionable hotel. From the designer interiors in the lobby, to 308 rooms and suites equipped with complimentary smartphone service offering free unlimited 3G internet connectivity, local and international calls to selected countries, and a metropolitan sky bar with its stunning pool, you will be greeted by cutting-edge works of style meisters at every turn. The exclusive Crystal Club and personal butlers are also available to take your experience to the next level at one of the best city hotels in Singapore. ... more   less 

Additional Information about Grand Park Orchard

Address: 270 Orchard Road, Singapore 238857, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: €163 - €320 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Park Orchard 5*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Priceline, Travelocity, Asiatravel.com Holdings, Agoda and Booking.com so you can book your Grand Park Orchard reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Park Orchard Hotel Singapore
Park Hotel Singapore
Grand Park Orchard Singapore
Hotel Style:
#52 Romantic Hotel in Singapore
#59 Business Hotel in Singapore
#77 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Park Orchard staff and other travellers.
7 questions
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Questions? Get answers from Grand Park Orchard staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Non smoking floors have a better smell. I prefer the higher floors.”
 of 5 bubbles DariusLA, 1 Dec 2016 | Read review
“Level 10 and 11 are for Crystal Club rooms only. Level 11 is only for Crystal Club Premier rooms.”
 of 5 bubbles summerydawn, 29 Nov 2016 | Read review
“the air conditioner not good”
 of 5 bubbles Yohanfengshui, 29 Nov 2016 | Read review
“ok good and comfort”
 of 5 bubbles lanasastris, 28 Nov 2016 | Read review
“Nothing to share as all was to our liking.”
 of 5 bubbles michaelgT376BE, 28 Nov 2016 | Read review
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