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Hotel Royal at Queens

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Hotel Royal at Queens
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715 Reviews from our TripAdvisor Community

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Showing 550: English reviews
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Tehran, Iran
Reviewed 3 days ago NEW

They didn't change the bath facilities every day! the hotel is very noisy especially at the midnight. The room service is poor, they didn't clean a tray on the desk during three days that we had stayed there. The breakfast is poor, only one kind of sausage...

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Thank adelmim2017
Reviewed 4 days ago NEWvia mobile

Well the stuff is nice and friendly.the room was great well cleaned.we stayed like 6nights the location also not bad at all walking distance to Bugis Street .breakfast buffet is so good.we enjoyed the stay.

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Thank Hashan A
Malaysia
Reviewed 6 days ago NEW

Good welcome at the door by the friendly service people. The front desk check in could definitely improve mainly because the person was busy chatting with her colleague and as a result dropped my disembarkation card! Something made me check and she was quite nonchalant about it. The building is old and tired but the room was clean and spacious...

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Thank Laila W
Reviewed 1 week ago

What to say about the Royal? There is no question that this hotel is cool. I am not just talking about its location in an artsy and spiritual area of Singapore, but also about the freezing temperature in the reception and all the common areas, and even in your room if you are not quick to turn off the A/C....

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1Thank Roberto O
Reviewed 2 weeks ago

Our senior family members chose this place and we stayed at this hotel for the sake of convenience. Customer service was acceptable, no particularly good / bad things to say about it. They presented to be neat & polite but not necessarily pleasant encounters. We had a king room booked but was brought to a room with twin bed. The...

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Thank Patrick F
Adelaide
Reviewed 2 weeks ago via mobile

We had a stop over on the way to Vietnam and found this hotel to be a good choice for our one night. It's in a good location and the staff are helpful and friendly. We had a problem with the card activating the power in our room but they rectified this quite quickly. The room was clean and comfortable....

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Thank Denise B
Rotterdam, The Netherlands
Reviewed 3 weeks ago via mobile

We have stayed at this hotel before, in 2010 and it was in a better shape then. The bathroom has a lots of mold in the shower/bathtub, but everything else was just fine. Comfortable bed, minibar with freezer inside. Clean bedroom. Mr Colin at the front desk was very friendly and helpful. The location of the hotel is very convenient....

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Thank TravellerR0tterdam
Reviewed 4 weeks ago via mobile

Please note I actually visited here in Aug 2012, I am just writing it now because tripadvisor suggests me to Really nice hotel. Great service, very quite. Food not to my taste but it was very well done and cooked promptly. Everything worked and the room was clean and tidy when I arrived

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1Thank Yolo Z
Perth, Australia
Reviewed 13 February 2017 via mobile

Hotel Royal has pleasant rooms with the basic amenities, hair dryer, kettle, tv and safe (albeit our room's one did not work). It's in a great location, close to a MRT station and the Singapore Art Museum, which is worth a visit! However we booked a number of uber services and unfortunately a couple of the drivers were unfamiliar with...

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Thank JennaB1010
MdNordin, Manager at Hotel Royal at Queens, responded to this review

Good morning Sir/Madam Thank you for sharing your feedback and we are happy that you had a wonderful stay with us. Very sorry for the inconvenience you had. We have a reputation of keeping our guest happy and we want to make sure it is keep upheld. Please accept our sincere apologies. Sincerely Nordin Bin Mohamad E-commerce Sales

Reviewed 26 January 2017 via mobile

The Hotel is One of the best location in Singapore, near Bras Basah Metro station(2 Min on foot). Important museums and galleries is around the Hotel. But The breakfast isn't good at all. Personnel behavior was good but not professional. All together is a wonderful location but needs to more facilities and rehabilitation.

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1Thank Ali T
MdNordin, Manager at Hotel Royal at Queens, responded to this review

Dear Mr Ali T. Thank you for sharing your feedback which we deeply appreciate. We value your opinion and see it as an opportunity to learn and improve. Once again, thank you. Sincerely Nordin Bin Mohamad E-commerce Sales

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
We are a 4-Star smoke free hotel with 231 well-appointed guest rooms, including Executive Rooms, Junior Suite & Service Apartments that are incorporated with contemporary decor that caters to both business and leisure travellers. Strategically located in the City's dynamic business, financial, convention, cultural, entertainment, and educational hubs, our hotel is located close to places such as Suntec City, Raffles City, Chijmes, Singapore Art Museum, Bugis Junction, Bugis Village, Esplanade Theatres On The Bay, Marina Square, Singapore Flyer, Little India, Boat Quay and Clarke Quay. We are also conveniently located within walking distance to 3 MRT stations - Bras Basah, City Hall, and Bugis - with Bras Basah MRT Station being only 100 meters from our doorstep. ... more   less 

Additional Information about Hotel Royal at Queens

Address: 12 Queen Street, Singapore 188553, Singapore
Region: Singapore > Singapore
Price Range: €104 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Royal at Queens 3.5*
Number of rooms: 231
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Also Known As:
Royal At Queens Singapore
Royal At Queens Hotel
Hotel Royal At Queens Singapore
Hotel Style:
#37 Spa Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Royal at Queens staff and other travellers.
16 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure Air Con control is functioning.”
 of 5 bubbles IvorPerth, 10 Jan 2017 | Read review
“I always prefer tiger levels and the corner rooms here are also away from the elevators”
  • Bedroom
  • Bathroom
  • Executive Twin
 of 5 bubbles 2abc, 6 Dec 2016 | Read review
“ask for a renovated room”
 of 5 bubbles 143divyak, 19 Nov 2016 | Read review
“Stay on one of the upper floors.”
 of 5 bubbles caduceus13, 17 Nov 2016 | Read review
“Rooms high up.”
 of 5 bubbles Jordan2001, 4 Nov 2016 | Read review
5 of 5