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3.0
#297 of 349 hotels in Singapore
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travellers visiting Singapore, Hotel 81 - Chinatown is an excellent choice for rest and rejuvenation. Well-known for its budget friendly environment and proximity to great restaurants and attractions, Hotel 81 - Chinatown makes it easy to enjoy the best of Singapore.
As your “home away from home,” the hotel rooms offer a flat screen TV and air conditioning, and getting online is easy, with free wifi available.
Guests have access to 24 hour front desk, shops, and baggage storage while staying at Hotel 81 - Chinatown. And, as an added convenience, there is paid public parking available nearby.
While staying at Hotel 81 - Chinatown, visitors can check out Singapore Flyer (1.4 mi) and Haji Lane (1.5 mi), some of Singapore's top attractions.
Singapore has plenty of pubs. So when you’re here, be sure to check out popular spots like SuperTree by IndoChine, Oso Ristorante, and Diabolo Cafe, which are serving up some great dishes.
Singapore is also known for some great history museums, including Asian Civilisations Museum, Indian Heritage Centre, and Malay Heritage Centre, which are not too far from Hotel 81 - Chinatown.
Whether you’re travelling for business, pleasure or both, Hotel 81 - Chinatown is sure to make your visit to Singapore one worth remembering.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Languages Spoken
English, Chinese, Malay
Location
181 New Bridge Road, Singapore 059418 Singapore
Hotel 81 Chinatown
304 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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We first thought that this hotel is a chance of life in Singapore, especially that we were in love with the location. But then, we could not wait until we go out of the hotel. The ants are everywhere, which was really irritating to the extent of being not able to have a restful night knowing that those little creatures live with you. The room was expected to be small, but not to the limit that two people cannot walk in the room without crashing by each other or by the furniture. And if we are about to talk abt the location, then I would like to say that bus and train stations are everywhere in Singapore and you could be afforded another hotel, cheaper, cleaner, better and still be close to the town in general.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CustomerCare_Azmi, Guest Relations Manager at Hotel 81 Chinatown
Responded 6 Jan 2020
Dear 919lamiaq, we thank you for sharing about your stay at Hotel 81 Chinatown and we apologize that we did not meet your expectations on this stay. We will surely look into our process to ensure that our guest's needs are met and how we can improve on ourselves.
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We chose this hotel for its convenient location near DT19 and its affordable price. We spent minimal time in the room since we were in Singapore for just 14 hours and went out for dinner. Although the room was small [10 sqm], it was clean and equipped with a kettle, and the bathroom facilities were adequate. The staff were friendly and helpful, even arranging a taxi for us at 6 a.m. There's also a convenience store just around the corner. Overall, it's ideal for a short stay. Would I stay here again? Yes, especially for a brief stopover, as it's more reasonably priced than the hotels near the airport.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Check the room size to see if luggage fits
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Although I rated only average, the hotel served its purpose. We arrived at 1am and staff were so friendly and accommodating. The location is exceptional and convenient. Looks lovely from the outside. Very small rooms let the hotel down but big enough to have a good night's sleep and a shower.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip:Be prepared to have a small room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Care, Other at Hotel 81 Chinatown
Responded 24 Jun 2024
Dear guest, we appreciate your valuable feedback and we look forward to welcoming you again on your next visit to Singapore again.
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The hygiene of the hotel room was extremely disappointing, utterly disgusting and completely unacceptable. We were in the room for 15 minutes, thinking that the room looked seemingly decent but only to find a bed bug/flea on the bed sheets. It was a traumatising experience as I was told by a hotel staff that the room had just been cleaned when we checked in. Although a room change was an option, we were unable to trust the hygiene of the hotel as the impression of a freshly cleaned room with bed bugs/flea have destroyed the trust between us and the hotel.
Our experience was also very distressful as we had an early flight to Singapore on that day and had to cancel our plans immediately to look for another hotel shortly after we checked in; not to mention that we had to pay out of our pocket to book another hotel.
We tried contacting the hotel via email to provide our feedback and a request for refund to the customer care team but was unable to reach them due to their mailbox being full and cannot accept any messages. It has been a month and my email is still being bounced back. I have also emailed Hotel 81 Chinatown but have not received any response. Very disappointed with the management and the customer service of this hotel.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KennethMGR9, Guest Relations Manager at Hotel 81 Chinatown
Responded 30 Mar 2020
Dear Guest, We are sorry to hear of your experience. We will be reaching out to you soon. thank you!
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DO NOT STAY HERE! You have been warned! Quite simply, the most disgusting hotel I have ever visited. Room was filthy, had congealed blood stains on the sheets, toe nail clippings, potato chips and hair all over the bathroom floor. It is like something from a horror movie. I wouldn't let my dog stay here... They changed our room when we complained, but the next room was the same. So much so that the receptionist came and attempted to clean the room (I'm assuming the housekeeper could not be bothered, or was too busy 'cleaning' the other rooms...) We then decided we would not stay the.night and asked for a refund, the hotel refused, saying we would have to pay a cancellation fee. What a joke. We tossed the key into the tray and left.
Summed up in one word...
GRIM
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip:Do not stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Care, Other at Hotel 81 Chinatown
Responded 2 Sept 2022
Dear jojoebean, we thank you for sharing about your stay at Hotel 81 Chinatown and we apologise that we did not meet your expectations on this stay. We will surely look into our process to ensure that our guest's needs are met and how we can improve on ourselves.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I found Hotel 81 to be a highly economical and extremely cheerful place to stay, while visiting the Lion City. It is safe and comfortable, plus has old world architectural charm, too. But arguably, it is the location that is the biggest selling point for this hotel, with; shopping, transport, dinning, drinking, museums, places of worship and entertainment (see my YouTube), all within easy walking distance.
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Date of stay: November 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Care, Other at Hotel 81 Chinatown
Responded 28 Jun 2024
We are so glad to hear that we were able to offer you a refuge from your busy schedule. Looking forward to welcoming you back soon.
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The hotel is very good. The reception staff, Mr. Xiang Hong, is also very nice, sympathy, and considerate. I appreciate his service mind since the first day I visited. Next time I visit Singapore, this hotel will be my first choice.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CustomerCare_Azmi, Guest Relations Manager at Hotel 81 Chinatown
Responded 6 Jan 2020
Dear kittip0sp, thank you for your kind comments. We will be sure to let our staff know how much of an impact they made on your experience and we are always pleased to be your second home when you are in the area.
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First day we arrive at Singapore, at first we are not staying to this hotel.We are heading to our booking in "Diamond Residency" Chinatown. When we arrive and we found out the Hostel is bankrupt and we still found a man in that hostel but he told us that the people manage this hostel is runaway.
We are worried because its Christmas period and immediately found a hotel and we saw Hotel81 just in front Chinatown MRT.The hotel rate is day by day increase due to nearer to Christmas and we had no choice to paid 3 nite to stay there due to last minute.Beside , they need us paid for 3 nights fees in full without print receipt to us and that time i said must need a receipt from them since its paid.
Although it's out of our budget but is not a main problem , but there service is very bad!! First night , we had assign to the next door of the lift and beside our room that is a fire alarm system , every 5 sec will "Beep" 1time. It was irratating , the whole we can't sleep.
The next day we decide to change room and suddenly they restrict us cannot 4 people in a room. But when we had made our payment , there is no any restriction on headcount. But the staff no immediately take any action , then we just put our luggage on lobby. The same night , we back hotel around 12am and one of the staff mentioned we cant 4 ppl in a room.
She keep called our room line ... ringing 5 minutes keep disturb us and ask our freind immediately left the hotel said their hotel rules just give friend come 10 minutes. If not should check in another room.The room is not cheap SGD220 ++ per nite! Somemore is late night force us to check in another room.
The staff keep knocking our door and argue with us. She mentioned if tonight we will not check in another room , then she will forfeited our 3rd nite accomodation fees!!!We had mentioned to them , if they dare to forfeited and at first never said we cant 4 ppls in a room then we will report police.Beside , her attitude is forcing us and talk to us really no manners at all.Somemore we got the receipt of paying 3 nights accomodation. Its totally a scam , becareful of this hotel!!
The next day , my other 2 fren is forcing to find another hotel to stay and almost other hotel is fully booking. That last day , just we 2 person in a room. Can you imagine when 12pm , they really want us to check out. The Staff is knocked 1 time and straight away use key to open our door and ask us to leave. Can you imagine open your door without any informing... Frighten us!!!
The staff at last request my another friend passport to register again and at last they let us to stay for last night! How is their service !!! We are their customers ... how can we been treaten like that , is that we are foreigner?Singaporean is looked down Malaysian? The last night we back around 1am+ .. the lady keep irratating to call us to lobby because need to show the key to them to see then we can go up. Are we going to jail?
Can you imagine staying in HOTEL81 for 3 nite.First nite the fire alarm beep every 5 dec , put us to the next door of the fire alarm. Once we swich put us to the near roadside room. Second night 12am+ , called our room phone and knocked our door , either force my friend left the hotel now or check in another room. Is Late Night!!! The last day , open our room without informed , use their key to open although we are still inside and mentioned our room is been forfeited!!!!
Every day also had thing happen , do you dare to go in this hotel again. Bad impression to Singapore and this is my first trip!
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Date of stay: December 2011
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was so much happy to access to Hotel81 very easy by SMRT's northeast Line and getting off at China Town station's exit E. Furthermore, you can find lots of food & beverages around the hotel such as Maxwell, China Town food street, or the stores at underground of People's park building - it's so cheap & pleasant. For sight seeing, it's many tourist attractions : for example; Buddha Relic Tooth temple or Sri Mariamman temple. In addtional, you can get the Clarke Quay by walking. Regarding safety & transpotation, the hotel is centrally located in the safest area & trasportation hub where you are able to travel easily. Hotel staff aspect, I would say that they were very kind personality, you can get the useful information from them then they can be defied as helpful staff. So far, I am very satisfy my trip, the hotel, and this country every much. If you wanna tralvel alone I recommend you to try as I have done. Good luck & have a pleasant trip in Singapore la' ^_^
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Date of stay: December 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room and bathroom was basic as expected while the location was excellent for the MRT and accessing Chinatown. On the 2nd day, a flying cockroach was in the lift so we decided to take the stairs down as it was only 2-3 flights but the door was blocked by a indian couple wearing staff uniform sitting on the stairs touching/snuggling/kissing. After this second shock we finally found a way to exit via the outside "fire escape" stairs. When we asked if we could check-out earlier and cancel the final night we were told "we did not have a valid reason" so we left early and could not get a refund for paying the last night in advance.
Overall a traumatic experience, I hope no one else will have to go through.
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Review collected in partnership with Amoma.com
Date of stay: April 2014
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Singapore area.
PRICE RANGE
€77 - €124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel 81 chinatown
LOCATION
SingaporeSingaporeChinatown / Outram / Central Business District / Central Area/City Area
NUMBER OF ROOMS
99
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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