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Somerset Bencoolen

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Somerset Bencoolen
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193 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Reviewed 3 days ago NEWvia mobile

Definitely great place to stay in Singapore! Great for couples,family's or even business! Lovely staff,nice breakfast and great location! Apartment could be more modern(furniture) but that's all. Great value for money. Good sized sweamming pool at the top of the roof 😍. Overall ...Amazing!!!

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Helpful?
Thank Rosie-Elle
Cynthia L, Guest Relations Manager at Somerset Bencoolen, responded to this review

Dear Rosie-Elle, Greetings from your team at Somerset Bencoolen! We are delighted you had a wholly enjoyable and comfortable stay at our serviced residence and have found great value in your recent stay with us. All of us are also heartened to learn our central location was convenient for your holiday in Singapore and to your liking. We sincerely hope...

Penang
Reviewed 4 days ago NEW

Let's start with the positives. All the staff were really nice, polite and super helpful! Though probably a little tired and old, the rooms were spacious by Singapore standards, amenities were good, and the place was clean. The handy smartphone was an added bonus when wanting to make calls or look up something on the Internet, but you should know...

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Helpful?
Thank macelim
Cynthia L, Guest Relations Manager at Somerset Bencoolen, responded to this review

Dear Macelim, Greetings! Thank you for sharing your candid feedback on your recent stay at our serviced residence. We sincerely thank you for your lovely compliment for our service and it was certainly our pleasure to assist you during your stay. We sincerely apologise for the disappointment caused to your family and you by the quality of our Continental Breakfast...

Melbourne, Victoria, Australia
Reviewed 1 week ago

This place was a fantastic place for larger families. The 2 bathrooms made it easy for all especially when travelling with teenagers. The 2 bedroom apartment was big enough for all, and the teen had space to get some personal time. The wifi was great and the handy phone was probably the most unexpected addition and useful tool for our...

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Helpful?
Thank Olivia L
Cynthia L, Guest Relations Manager at Somerset Bencoolen, responded to this review

Dear Olivia L, Greetings from your friendly team at Somerset Bencoolen! Thank you for taking time to share such a detailed and positive feedback on your recent stay at our serviced residence. All of us are delighted your family and you had a great stay with us and have found our spacious 2-bedroom apartment ideally comfortable for your family and...

Reviewed 1 week ago

The hotel staff were very friendly and accommodating. Central location to everything. I would definitely stay here again. I would like to praise the staff again for going above and beyond. It made all the difference to us.

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Helpful?
Thank Sen P
Cynthia L, Guest Relations Manager at Somerset Bencoolen, responded to this review

Dear Sen P, Greetings from the management of Somerset Bencoolen! We are elated you had a great stay at our serviced residence and for your heartwarming compliments for our team. Kindly be assured we shall be thanking each member of our team for their excellent service and shall be letting them know how much of an impact they made on...

Singapore, Singapore
Reviewed 1 week ago

As per other reviews. Pleasantly surprised with the hotel. Nothing fancy but adequate and staff attentive to needs whether that be extra cutlery or taxis. Rooms larger than expected and would fully recommend as indicated if you want an apartment rather than hotel. Very easy to commute from here and will be excellent when road works outside finished although never...

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Helpful?
Thank Paul M
Cynthia L, Guest Relations Manager at Somerset Bencoolen, responded to this review

Dear Paul M, Greetings from your friendly team at Somerset Bencoolen! Thank you for choosing our serviced residence to celebrate the joyous season of Christmas and all of us are delighted you had a great stay with us. We are indeed thrilled to learn you have been impressed with our service and we assure you your kind mention definitely inspires...

Los Angeles, California
Reviewed 2 weeks ago

We stayed in a two-bedroom apartment, which was more the enough room for our family of four. We had two bathrooms as well, plus a living area and nice, well equipped kitchen. Nothing fancy and pretty basic, but very clean and super-convenient to spread out and relax. Others have mentioned the construction noise and even though our room faced the...

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Helpful?
Thank MadHatterMom
Cynthia L, Guest Relations Manager at Somerset Bencoolen, responded to this review

Dear MadHatterMom, Greetings from the team at Somerset Bencoolen! Thank you for choosing our serviced residence for your family holiday in Singapore over the recent festive season and we are delighted you had a great stay with us. We are indeed thrilled to learn you have been impressed with our roof-top pool and our spacious and well-equipped 2-bedroom apartment was...

Sydney, Australia
Reviewed 4 weeks ago

The room was spacious and nice. The price was reasonable. Laundry was available. Breakfast choice not great. About 10-15 mins from station, so transport quite handy. Would recommend if you prefer apartment than hotel.

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Helpful?
Thank 628avec
Cynthia L, Guest Relations Manager at Somerset Bencoolen, responded to this review

Dear 628avec, Greetings! The team at Somerset Bencoolen is delighted you had an enjoyable and comfortable stay with us and have found your stay with us to be of good value. All of us are truly grateful for your heartwarming recommendation for our serviced residence and we sincerely hope you will make Somerset Bencoolen your choice lodging in Singapore. As...

Christchurch
Reviewed 7 December 2016

We stayed in a one bedroom apartment from 21st - 28th November. We can see where some would view the décor as being dated, but we found the use of darker wood in keeping with Asian décor we have had in other hotels, in other Asian countries – one of which was a swanky new hotel on Hong Kong Island,...

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Helpful?
1Thank Travelbugs_Two
Cynthia L, Guest Relations Manager at Somerset Bencoolen, responded to this review

Dear Travelbugs_Two, Greetings from your friendly team at Somerset Bencoolen! Thank you for taking time to write such a lovely and detailed review on your recent stay experience at our serviced residence on Tripadvisor. All of us are delighted you had a great stay and you had enjoyed all aspects of you stay with us Thank you for your heartwarming...

Reviewed 6 December 2016 via mobile

We had a good experience at this hotel. Whilst the decor is a little dated it was very clean, had all we needed for a comfortable stay and the staff were very accommodating. It's close to an MRT station and several main bus routes, there are good food options nearby and it was reasonably price for the size of the...

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Helpful?
Thank Shane R
Cynthia L, Guest Relations Manager at Somerset Bencoolen, responded to this review

Dear Shane R, Greetings! The team at Somerset Bencoolen is delighted your family and you had a comfortable and enjoyable stay at our serviced residence. We are truly heartened to learn you have found our spacious apartment ideal for your family stay and our central location with easy accessibility to economical transport and food options an added value to your...

Singapore
Reviewed 18 November 2016

Stayed there for 3 night. It was quite old building but is relatively well maintained. The room were spacious and quite functional. They provided the free breakfast which was not too bad. Overall fairly satisfactory experience.

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Helpful?
Thank Hawkdai007
Cynthia L, Guest Relations Manager at Somerset Bencoolen, responded to this review

Dear Hawkdai007, Greetings from the team at Somerset Bencoolen! Thank you for taking time to share your recent stay experience at our serviced residence on Tripadvisor. We are indeed heartened to note you enjoyed your stay with us during your recent business trip and you have found our spacious and fully-equipped apartment ideal for your stay requirements. All of us...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Set in Singapore's former civic district, Somerset Bencoolen is strategically and conveniently located. A luxurious escape from the hustle and bustle of city life, it nonetheless puts you just minutes away from every imaginable pursuit. Elegant shopping, fine dining, pulsating nightlife, as well as museum exhibits and world-renowned cultural performances are all within easy reach. ... more   less 

Additional Information about Somerset Bencoolen

Address: No. 51 Bencoolen Street, Singapore 189630, Singapore
Region: Singapore > Singapore
Price Range: €108 - €248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset Bencoolen 4*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Agoda and Cheap Tickets so you can book your Somerset Bencoolen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Somerset Bencoolen Singapore
Hotel Style:
#60 Family Hotel in Singapore
#64 Business Hotel in Singapore
#71 Romantic Hotel in Singapore
#92 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Somerset Bencoolen staff and other travellers.
8 questions
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Questions? Get answers from Somerset Bencoolen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floors, or floors not facing construction, at least until the MRT construction is complete”
 of 5 bubbles macelim, 16 Jan 2017 | Read review
“A corner room gives plenty of light and is quiet.”
  • Living room
  • Bathroom with opening windows
  • Kitchen with dining area in the foreground
 of 5 bubbles Travelbugs_Two, 6 Dec 2016 | Read review
“If you want to be closer to the Buffet breakfast and gym, they are located on level 5. The swimming pool and spa is rooftop.”
 of 5 bubbles CertifiedTrainer, 10 Nov 2016 | Read review
“We were on the 8th floor - it was fine”
 of 5 bubbles DianeQuilts, 24 Sep 2016 | Read review
“Go for the upper floors”
 of 5 bubbles tomf517, 11 Aug 2016 | Read review
5 of 5
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