Hotel Bencoolen @ Bencoolen Street
47 Bencoolen Street Hotel Bencoolen, Singapore 189626 Singapore
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About
#196 of 377 hotels in Singapore
Location
Cleanliness
Service
Value
A 3-star no frills hotel offering a choice of single, double, twin rooms to family rooms in the city area. Conveniently located with close proximity to the National Museum, Singapore Management University, National Academy of Fine Arts, School of The Arts, Bugis Street and Orchard Road. Churches, mosques, temples, shopping centres, convenience stores, restaurants and cafes are within walking distance. Public transportation such as MRT, buses and taxis are easily accessible.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Coffee shop
Car hire
24-hour security
Baggage storage
24-hour check-in
Secured parking
Wifi
Outdoor pool
Breakfast buffet
Taxi service
Convenience store
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Languages Spoken
English, Chinese, Filipino, Korean and 2 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
345Restaurantswithin 0.5 km
60Attractionswithin 0.5 km
Contact
47 Bencoolen Street Hotel Bencoolen, Singapore 189626 Singapore
Getting there
Car HireSee all Singapore car hire
711Reviews36Q+A85Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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This is a basic yet affordable hotel. I paid $334 for 3 nights which I found much more reasonable than surrounding hotels. The room is small but everything you need is there. Bed is comfy, shower has great water pressure and is hot. Fresh towels, toiletries and water bottles supplied daily. Service was great and staff are lovely. Very effective air con. This hotel is in great location - convenience stores extremely close by, MRT is close as well as a 10 min walk to the Raffles Mall. Only negative - there were a few small stains on the bedsheets, aside from that I would recommend staying here if you want an affordable hotel.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Writing this review as I’ve just checked in. This is really worse than a budget hotel 81 around the area. Can also feel the coil of the mattress. The first room that was given to us smelt of mould so badly, the second room was better but still bad. Everything is old, cranky and unfortunately dirty. Because it’s the long weekend, the better hotels nearby are full. Book at your own risk.
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Date of stay: April 2022Trip type: Travelled with family
Room Tip: Avoid this hotel. Great location, basic but not the cleanest
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had the pleasure of staying at Hotel Bencoolen during the first day of the new year. Amy the front desk lady was quite busy while we waited to check in but she was always smiling and didn't forget to wish us a happy new year the whole time we waited. Although a lot of people were waiting in queue to check-in, she worked very quickly, even seeing a little girl struggling with the entrance door with 4-5 pieces of luggage, she asked me to wait for 2 mins just to help the girl drag her luggage to the counter. A small act, but it also shows that she is a person who cares for each of her guests. I'm just amazed at such a big hotel but I only see her working, Anyway, I had a happy holiday with the hotel. Thank you for providing very good service.
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Deluxe room with king bed.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
The front desk service is excellent! Had arrived early and they allowed me to check-in without waiting. The room was clean and tidy, The swimming pool for the time being requires booking as well as the gym. Small pool for a cool dip on a hot day! The parking is quite limited but weekday is fine! Nearby there is a food paradise 50 meters walk to Sunshine Plaza, lots of small restaurants. A good place for a few days of staycation and sightseeing walkabout. Overall, my stay was good.
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Date of stay: October 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
SHN is on-going for this hotel together with staycation. Staycation is for 6th to 9th floor. Below is for SHN. The management image shown here is for Hotel Bencoolen @ Hong Kong Street, NOT for Hotel Bencoolen @ Bencoolen street. Now, the review for hotel Bencoolen @ Bencoolen Street. Many connecting rooms. Deluxe comes with king bed and bathtub. Most of the rooms no good view as the view is blocked by the next door high building. Parking is limited, 5 to 6 parking lots. The carpark gate would close at 9pm. If u coming later, do phone them to open the gate. The carpark is very squeezy, be careful when opening your doors. Once you have passed Bras Brasah MRT, turn right into rendezvous hotel. Then continue stiraght. Hotel Bencoolen @ Bencoolen street would be at the right. Turn into the carpark and you may park your cars there. Room comes with bathtub. Water handle cracked in one of the rooms. Soundproof was very bad. Even can hear intimacy next door at late hours. Lobby looks grand. The lift looks like the 90s lift. Once you have reached your hotel level, the lift door opens, you would be greeted with a spooky dark corridor, very dim light and scary if you are alone. In one of our rooms, the aircon was super cold, even we turned it to 28 degree, it was still super cold. There is a older man who is very friendly. He was always greet you and smile at you when he sees you. He walks around the lobby as well as the carpark. Under the covid-19 pandemic, the hotel requires all guests to fill up their declaration form. You would have to declare if you have close contact with c+ for the last 14 days. You also need to declare when was your last PCR and ART test and what is the result. Then you would need to sign on it.…
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Date of stay: October 2021
Value
Service
Sleep Quality
Room Tip: Choose higher floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had a staycation at hotel Bencoolen last week, it is near Bugis area where we can comfortably shop and enjoy delicious food, although the hotel is a bit old but the room is still acceptable, especially I really like the hotel's mattress it was very soft and gave us a good night sleep. The hotel lobby is always greeted with a warm welcome as well as smiles and greetings of concern where we went and what we ate by the front desk Ms. Amy and the security uncle, which made us feel like we were at our own house. In particular, Amy always accommodate my needs while my wife and I were there, even one day the door's key could not open, she went up and down countless times to change the key even she tried her master key still didn't work, she finally informed my room lock the battery is dead. More specifically, she went down to take equipment to help us change the door lock battery when the maintenance guys were end work earlier. It amazes me that a receptionist can do this in such a zealous state and always smiling when it's almost 11pm night. Her smile when helping us as well as her apology when the door could not be opened made us very satisfied with the hotel's service. We will definitely be back one day soon. Thank you!…
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
I stayed over the weekend on 27 March 2021 (sat) We celebrated my daughter's birthday at Hotel Bencoolen. I am extremely impressed by their customer service, especially their front office staff Vasanthi, she gave us a upgrade to a bigger and spacious room. We went the extra mile when it comes to Customer satisfaction. She deserves recognition for her effort. Really thankful for her. Lil one and my family had an awesome stay. Especially we love the jacuzzi pool. It was a beautiful birthday spent at Hotel Bencoolen.
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Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The checking in is a breeze and the hotel actually provides such packages which I think I awesome. There’s an outdoor jacuzzi which I think needs more privacy as it was raining when I was there. The price is really good for a deluxe room with bathtub and the lotions they provide smells of lavender which is relaxing. Overall, it’s a good stay
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Jerry Goh, General Manager at Hotel Bencoolen @ Bencoolen Street
Responded 6 Sep 2020
Dear missytangtang, Thank you for your comments/feedback regarding your recent stay with us. We are happy to know that you enjoyed your stay. Thank you for your business and support. We value them and do not take that for granted. Wishing you the very best! Warm Regards, Jerry
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I did not like this hotel and agreed with the reception staff after checking with their manager that I could leave and be reimbursed for the remainder of my stay( Having paid in advance for my stay).They now say they will not reimburse me. Do not trust them they are not good people.I was booked through Qantas holidays .
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: Don't go there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
The Room was clean and big enough for Us two since i booked a king- size bed. The best Arul Front desk , he is Showing real hospitality for us. I was very pleased to notice how , the staff Arul very professional , friendly , always give advices, arrange transportion. The location very near to Bugis . Public transportion near by only. We will definitely be back !
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
PRICE RANGE
US$69 - US$119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bencoolen hotel singapore
LOCATION
SingaporeSingaporeBencoolen / Rochor / Central Area/City Area
NUMBER OF ROOMS
84
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Claim Your Listing Frequently Asked Questions about Hotel Bencoolen @ Bencoolen Street
Which popular attractions are close to Hotel Bencoolen @ Bencoolen Street?
Nearby attractions include National Museum of Singapore (0.3 km), Kuan Yin Thong Hood Cho Temple (0.4 km), and Lost Sg (0.2 km).
What are some of the property amenities at Hotel Bencoolen @ Bencoolen Street?
Some of the more popular amenities offered include free wifi, a pool, and breakfast buffet.
Which room amenities are available at Hotel Bencoolen @ Bencoolen Street?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Hotel Bencoolen @ Bencoolen Street?
Yes, secured parking is available to guests.
What are some restaurants close to Hotel Bencoolen @ Bencoolen Street?
Conveniently located restaurants include The Mind Cafe, Whitegrass, and Song Garden.
Are there opportunities to exercise at Hotel Bencoolen @ Bencoolen Street?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Hotel Bencoolen @ Bencoolen Street?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Bencoolen @ Bencoolen Street?
The staff speaks multiple languages, including English, Chinese, Vietnamese, Korean, and Malay.
Are there any historical sites close to Hotel Bencoolen @ Bencoolen Street?
Many travellers enjoy visiting Battlebox (0.5 km), Fort Siloso (6.1 km), and Emerald Hill (2.3 km).