The room we got was big but breakfast just has some options, food not good at all. The staff doesn’t friendly, when I ask for a scissor to unpack my luggage, they just said they don’t have a scissor and don’t try to help customers or show sympathy. Never choose this hotel again
Good value hotel very friendly staff especially one of the staff service manager Mr Willie Chew was very attentive to serve us promptly. lt was a quite nice place to stay at the hotel and is convenient to travel to orchard road shopping centre. The room was large and spacious although not too fancy it was clean and comfortable. lt was happy with our stay and we highly recommended to come back again.
They have rude staff with horrible accent working here. They seem to mouth off to guests quickly but not pay attention in cleaning the rooms, even in leisure. The price you pay for rooms are acceptable.
Very good hotel and situated at city centre. Front office manager Willie was extremely helpful and deeply appreciate his support. Wonderful hotel for family and hotel has good spacious rooms. Fantastic stay, would love to return soon! Highly recommended!
On 3rd June, I arrived to your hotel and did check in progress. The counter required me 100 dollars for depositing. Today, I asked the counter refund the deposit but they said they didn’t receive it after 1-2 hours checking CCTV. Bad experience. I put my belief in the reputation of your Hotel but now I lost it.
From checking in, to the room and checking out. There's nothing to fault. RELC never disappoint. Not my first time here. Would come back for another Daycation or even Staycation. Calm and Nice view. Comfortable bedding, Tv channels very clear and most channels that i want to watch is also available. Fox, HBO etc. Mini beverage corner is with clean cups, glasses. Fast boiling kettle. Comfortable shower area. Besides there's no bidet. Check in staff Chloe was pleasant. Mr Willy is as outstanding as ever. Comfortable to talk to and Professional Manager.
Willie was really great. I am very pleased with his customer service. RELC is very lucky to have such a staff. . I am totally satisfied with the welcome to RELC thanks to mr Willie. Kudos! I will recommend people to this hotel. Sl happy
Overall, I had a great experience at RELC. The staff was incredibly helpful, and the amenities were sufficient for a day-cation. The room was wonderful & clean. Great and quite place to hang out with your loved ones. Special thanks to Mr Willie & Mr Joseph for being so accommodating & pleasant during my stay!
I came to just get my work done! And tbh, it’s not bad. I mean for the price is not bad. The only downside is that it is difficult to find the place. So it’s better to just take grab from the nearest mrt
I have to say this is one of the worst hotel stays ive ever had. The room was so basic it did not have any bedroom slippers. No iron no wifi even. Its 2021 and they do not offer wifi for their rooms. Apparently only some rooms has wifi services available. No swimming pool here as well. The room had this musky smell like the sheets were not dried properly and their towels and soap were all really dirty. There were weird stains on the bed head board. If u ask for more bottled water u have to pay. If you want extra towels those were subjected to costs as well. The only pros of this place is that its spacious and relatively close to orchard road(town)