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York Hotel

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1 room 2 adults 0 children
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York Hotel
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1,281 Reviews from our TripAdvisor Community

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Showing 947: English reviews
Sydney, Australia
Reviewed 5 February 2017 via mobile

The York Hotel is pretty ordinary as hotels go in Singapore. The bed is comfortable but our bathroom was small and needing a renovation. The bath tub in particular is very cramped. It's a 3 star hotel in my view and slightly overpriced. (The breakfast was an outrageous $33 Singapore.) The only saving feature was the good size pool (good...

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Helpful?
1Thank Herodotus888
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for taking the time to leave us a review on TripAdvisor. While we are glad that you enjoyed our swimming pool and location, it is disappointing to know that we did not meet your expectations in other areas. Please be assured that your comments will be looked into as our hotel plans for our upcoming refurbishment...

Singapore, Singapore
Reviewed 2 February 2017

Booked a Family Room for birthday celebration, the room for the price i paid is worth every penny. Room was very spacious and clean and great location, 5 to 10 mins walk to orchard road. Breakfast wise require room for improvement. Overall for the price, location and the room size, its a good deal.

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Helpful?
Thank connytan
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest We are pleased to receive your positive feedback! Your kind comments for our services and amenities are what motivate us to serve you better. Meanwhile, we have also taken note of your comment regarding our breakfast variety, which has been forwarded to our Food & Beverage team for improvement. Once again, we thank you for your feedback and...

Jacksonville, Florida
Reviewed 31 January 2017

This hotel is very nice. It is clean and well organized. The restaurant area is large and well stocked. The rooms where quite large. The hotel is just a five minute walk from Orchard Rd. Great shopping in the area. Very convenient and accessible.

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Helpful?
Thank 462World_Traveler
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for taking the time to share your recent stay experience with us. We are so glad to learn that you liked the cleanliness and spaciousness of our rooms as well as our location convenient. Your kind words will serve as a motivation for our team members to continue creating exceptional experience for all our guests. We...

Brisbane, Australia
Reviewed 31 January 2017 via mobile

We had a great stay at the York Hotel, Singapore late December, 2016. The rooms have everything you need, are quite spacious and the staff are very friendly and helpful. The hotel is also well situated with easy access by foot or train to all the major sites in Singapore. We would definitely use the York Hotel again if we...

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Helpful?
Thank Jeff J
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for your kind words towards our services and amenities. It is a pleasure to read of the many things you enjoyed during your stay, especially you found our hotel to be easily accessible to major sites in Singapore. We appreciate your kind feedback and look forward to hosting you again soon! Best regards Jessie Tan General...

Dhaka City, Bangladesh
Reviewed 28 January 2017

Very convenient location - 5 mins walk to Orchard road, and 2 mins walk to Mt. Elizabeth hospital - and still on a very quiet road itself. The rooms are bigger than what you generally get in Singapore. Stuff were great. We were a group of four and stayed in the quadruple room - which was huge. Highly recommended if...

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Helpful?
Thank MasumMS
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for taking the time to review us. It is wonderful to know that you found our location convenient and our guestroom spacious for your stay. We are very grateful for your recommendation and will definitely continue working towards providing all our guests a pleasant experience at York Hotel Singapore. We look forward to welcoming you back...

Perth, Australia
Reviewed 26 January 2017

One night stopover from Hong Kong to Australia. Easy 5 min walk to Orchard Road for all the shopping attractions and associated MRT stations. About an hour's walk into the centre of the city (Marina Bay etc.) if you feel inclined. Very large room, a little tired but certainly comfortable (bathroom certainly in need of a bit of TLC). King...

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Helpful?
Thank Preeds71
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for your review on TripAdvisor. We are really happy to know that you enjoyed the breakfast and received hospitable service from our staff. It is also great to know that our room provided ample space for you and your family. Meanwhile, we have also taken note on your feedback regarding the bathroom and are pleased to...

Melbourne, Australia
Reviewed 24 January 2017

Holidayed in Singapore city for a few days before going to Sentosa. The York Hotel is situated a five minute walk away from Orchard road and about 8-10 minutes away from the Orchard road underground railway station. But if you are happy to walk and/or use taxi's and Uber to get around the location is fine. Being close to Orchard...

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Helpful?
Thank Adam_Murrray
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for taking the time to share your recent stay experience on TripAdvisor. I am delighted to know that you were provided warm, caring and attentive service which embodies the York Hotel’s experience. In addition, your positive feedback on our Premier Rooms, which were designed for families provided ample space for you and your family. With regards...

Reviewed 20 January 2017 via mobile

7 times stayed here, York Hotel has become my second home while Im in town. Always feel satisfied with the hospitality, friendly and helpful staff, fast respond to all queries. Really feels like home. It should be rated more then excellent. Especially thanks to Mr. Chris Shaw (Assistant Sales Manager) who's really help and assist me for the reservation and...

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Helpful?
Thank Nugroho D
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for your wonderful review of our hotel on TripAdvisor. I am delighted that you were provided warm, caring and friendly service which embodies the York Hotel’s experience during your recent visit. I will also convey your encouraging comments and personal mention of our team member, Chris and his team and will thank them for their attentive...

Reviewed 19 January 2017 via mobile

Central location in the heart of Singapore. Poor breakfast and counter services, as well as a very poor room service response time. Very clean with a great range of services available. Great for the family

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Helpful?
Thank Anthony M
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for reviewing your recent stay at York Hotel Singapore. While we are heartened to learn that you found our hotel clean and range of services adequate, it is disappointing that there were aspects that fell below your expectations and would like to assure you that your feedback has been forwarded to the departments concerned for review....

Melbourne, Australia
Reviewed 19 January 2017

Rooms are clean. Breakfast is ok, Asian and western food. More asian options thou. Good location near Orchard road that has heaps of malls. It's walking distance to train station but as Singapore is very hot (and I had 2 kids), walking from train station to hotel was tiring sometimes.

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Helpful?
Thank Lugrabr
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay experience at York Hotel Singapore. We are happy to learn that you enjoyed your stay with us and that our breakfast selection and room standards met your expectations. We look forward to welcoming you back in the not too distant future! Best Regards Jessie Tan General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
White Rose Cafe
White Rose Cafe
Cuisines: Asian, Chinese, Malaysian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Free Parking

Additional Information about York Hotel

Address: 21 Mount Elizabeth York Hotel, Singapore 228516, Singapore
Region: Singapore > Singapore
Price Range: €121 - €195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — York Hotel 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
York Hotel Singapore
Hotel Style:
#69 Family Hotel in Singapore
#92 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from York Hotel staff and other travellers.
8 questions
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Questions? Get answers from York Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room beside the pool”
 of 5 bubbles avalee2017, 6 Feb 2017 | Read review
“If you are a family of 2 adults and 2 kids we got room 532 - it was enormous!”
 of 5 bubbles Adam_Murrray, 24 Jan 2017 | Read review
“Poolside rooms are large with 2 King size beds.”
 of 5 bubbles RoyW899, 7 Nov 2016 | Read review
“Excellent service with great friendly staff”
 of 5 bubbles Ling_WildLife, 26 Oct 2016 | Read review
“get rooms that are not close to the service doors. the doors goes bang”
 of 5 bubbles edwardb659, 17 Oct 2016 | Read review
5 of 5