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York Hotel

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1,223 Reviews from our TripAdvisor Community

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There are newer reviews for York Hotel
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Showing 898: English reviews
Calgary, Canada
Reviewed 26 October 2016

Very nice Location, easy to walk to Orchard Street for shopping. Big breakfast included with your stay. Could choose European or Ethnic food.Clean convenient and well maintained. Very good service. Value for your money.

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Helpful?
Thank Rose S
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for your kind review! It is heartening to know you had a positive stay experience with us. We are also excited to know that you enjoyed the breakfast and will take note of your recommendation to offer a quality selection of variety. My team and I hope to have the pleasure to welcome you back for...

Singapore, Singapore
Reviewed 26 October 2016 via mobile

All staff in the front desk are very helpful and friendly. Hotel Location is near to orchard road. Breakfast is good. Room is big and comfortable. Near to orchard mrt and shopping malls and mount elizabeth hospital

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Helpful?
Thank Jerryleal26
Narre Warren
Reviewed 18 October 2016

It was close to Orchard road but was not clean. Black hairs were everywhere in bathroom and on the carpet. It was a waste of time calling for teabags,milk etc. I had to ask 4 times. Western food in the restaurant was awful too. We won't be going back there

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Helpful?
1Thank Irene I
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for choosing to stay with us during your recent trip to Singapore. I am very disappointed to learn that your stay with us has not been a positive experience. Please accept our apologies for the lapse in service and rest assured that we have since reviewed your feedback with the respective Head of Department to address...

Hong Kong, China
Reviewed 18 October 2016

Renovated lobby gives York hotel a fresh and contemporary ambience when you arrived. Remembering the price paid, it was a great feeling. Going up to the room level, you can definitely feel the age with wide lift area and old carpets with wide walking alleys to your rooms. Room doors shows signs of the age again. Entering the room reflects...

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Helpful?
Thank Edward B
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest We are delighted to know that your stay at York Hotel Singapore has been a pleasant experience! You may be pleased to know that plans for refurbishment of the hotel is in the pipeline and your comments have been highlighted to the relevant departments for consideration. Thank you for taking the time to share with us about your...

Carrieres-sur-Seine, France
Reviewed 14 October 2016 via mobile

Great location nearby Orchard. Old hotel with some renovations in public areas lately however still the old staff with no sense of service or details. Breakfast is awful and service rude. Paying more than 200$ a night you can find much better easily in the same area.

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Helpful?
1Thank camuche123
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest, Thank you for taking the time to write us a review and we are glad to know that you found the hotel to be conveniently located. I am very disappointed to learn that your stay with us was not a positive experience. Please accept our apologies for the lapse in service and rest assured that we have since...

Reviewed 14 October 2016

We booked two rooms and got given large interconnecting rooms as requested despite some confusion over emails. Foyer is clean, quiet and frill-free. Staff were very friendly and helpful. Rooms were very clean and had 2 built in multiplug sockets which is very helpful as we are always charging something. Generous supply of drinking bottled water. 3 X 1.5 L...

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Helpful?
Thank SuzyComeHome
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for sharing your recent stay experience with us! We are delighted to know that our staff were helpful and our rooms and amenities suited your needs. Your kind words will continue to motivate us towards service excellence and we look forward to making your next stay with us an even more enjoyable one. Best Regards Jessie...

Hong Kong
Reviewed 13 October 2016

reasonably priced business hotel in this area. Convenient for business travelers. Room and facilities are a bit run down, need new renovation. Good and service also fine. Not much other choice in the same area.

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Helpful?
1Thank cychk
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest It is great to know that your found convenience in our location. We appreciate your feedback regarding our rooms and facilities which will be taken into consideration for our upcoming refurbishment project. Thank you and we hope York Hotel Singapore will remain your preferred choice of accommodation during your next trip here. Best Regards Jessie Tan General Manager

Melbourne, Australia
Reviewed 12 October 2016

I've stayed at the York several times now and each time I find it dependably good. It's an easy walk to Orchard road, the MRT and lots of restaurants, but it's in need of a bit if tender loving care. A bit of paint in places, an update of bathrooms would all be good. Beds are comfortable, staff are terrific,...

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Helpful?
Thank Cowboysub
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for returning to York Hotel Singapore. We are very happy to learn that you enjoyed the breakfast and that our staff provided you with great service. You may be pleased to know that plans for refurbishment of the hotel is in the pipeline and will take note of your comments regarding our rooms. While we have...

Reviewed 11 October 2016 via mobile

The York hotel is tucked away behind the busy Orchard rd shopping strip, entry via Lucky plaza area if you want to walk up a slight incline to get to the hotel or alternatively enter via the road via the far east plaza area if you want easier walk. Basic hotel which met our family requirements for an interconnecting family...

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Helpful?
1Thank steveb-1970
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for sharing your observations on our hotel’s facilities. We are delighted to know that your family enjoyed our outdoor pool and that our rooms met your expectation. Your feedback regarding the overall outlook of the hotel has been highlighted to the relevant departments and will be reviewed as we plan for our upcoming refurbishment project. We...

Bangkok, Thailand
Reviewed 11 October 2016 via mobile

The four of us stayed in Family room. The room was huge with large space to pack our stuffs. Room feature with 1 king size bed and 2 single beds in the room. The bath room was clean with bathtub and good water pressure. We were happy with our stay close to Orchard Rd. It's about 9 mins walk from...

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Helpful?
Thank Cottonfye
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest It is wonderful to know that you enjoyed your stay at York Hotel Singapore! Thank you for your kind words regarding our spacious family room and clean bathroom. We are also glad our location was convenient for your family. We look forward to welcoming you back during your next trip to Singapore. Best Regards Jessie Tan General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
White Rose Cafe
White Rose Cafe
Cuisines: Chinese, Asian, Malaysian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Free Parking

Additional Information about York Hotel

Address: 21 Mount Elizabeth York Hotel, Singapore 228516, Singapore
Region: Singapore > Singapore
Price Range: €117 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — York Hotel 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
York Hotel Singapore
Hotel Style:
#69 Family Hotel in Singapore
#93 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from York Hotel staff and other travellers.
6 questions
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Questions? Get answers from York Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Poolside rooms are large with 2 King size beds.”
 of 5 bubbles RoyW899, 7 Nov 2016 | Read review
“Excellent service with great friendly staff”
 of 5 bubbles Ling_WildLife, 26 Oct 2016 | Read review
“get rooms that are not close to the service doors. the doors goes bang”
 of 5 bubbles edwardb659, 17 Oct 2016 | Read review
“Pretty quiet anywhere”
 of 5 bubbles Cowboysub, 12 Oct 2016 | Read review
“Book way ahead of time as they are always very full. High occupancy.”
 of 5 bubbles 230christinem, 28 Sep 2016 | Read review
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