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York Hotel

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York Hotel
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1,282 Reviews from our TripAdvisor Community

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Showing 948: English reviews
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Reviewed 2 days ago NEWvia mobile

Posistion was Brilliant. Breakfast very good. Room average. Beds very comfortable. Linen nice. No complaints. Easy walk to Orchard Road and eating places. Bit of a slope walking back but we were both in our 70 s. Safe area with hospital in the same street and lovely homes surrounding hotel. Highly recommend.

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Helpful?
Thank Heather J
Reviewed 1 week ago via mobile

We stayed 5 nights in a 2 story room overlooking the pool with daily breakfast included upon arrival we couldn't have been happier friendly helpful staff clean inviting room excellent tour desk close walking distance to Orchard Road tours pick you up right out the front keep up the great work York Hotel I'll definitely be back at some stage...

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Thank oldmate_84
Reviewed 1 week ago

I have been staying at this place several times, and it never disappoint me. The room is quite spacious, the bed is comfortable, and most importantly is clean. The hotel location is very near to Mount Elizabeth Hospital and walking distance to Orchard road. The staffs were very friendly and helpful. But, the wifi in the hotel is not really...

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1Thank Steven W
Tangerang, Indonesia
Reviewed 2 weeks ago

the room quite big. Clean bathroom, comfy bed and very convenient location for stay with family, friend or for business. The building stand next to big hospital and walk distance to Orchard. Taxi drivers knows location of the hotel, so you don't have to explain the details to them.

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1Thank Rosita181
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest, Thank you for sharing the kind review and especially highlighting about the comfort and spaciousness of the room. It is wonderful to know our convenient location has benefited your travel arrangements. We are indeed happy to know that we have met your expectations as this will serve as an encouragement for us to continue striving for service excellence....

Reviewed 2 weeks ago via mobile

I've been staying in this hotel several times. Their family room is so big. Friendly staff and service. Very close to the Mount Elizabet Hospital and Paragon Medical Center, so I cab make a quick move when I have to see the doctor.

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Thank Dhitta E
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. We are very happy to know that you and your family had a pleasant stay. Your comments regarding our service and proximity to Mount Elizabeth Hospital are much appreciated and will encourage us to work towards creating positive stay experiences for all our guests. We hope that York Hotel Singapore will...

Rotorua
Reviewed 2 weeks ago

We stayed here for 10 nights, with our two children (age 8 and 6) Great base for exploring Singapore! It's a short-ish walk to Orchard rd, and MRT stations, but it's location on 'Mt Victoria', (really just a small hill) should give you a clue that it's up-hill to the York hotel from Orchard rd. No big deal, just wear...

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1Thank 4shrimpys
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for your positive feedback. I am heartened to learn that you enjoyed our spacious rooms and swimming pool and received hospitable service from our staff. Your review has been shared with our team and it will serve to motivate us towards service excellence. Do contact us during your next visit to Singapore, we will be delighted...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago via mobile

The rooms are really large and the location is convenient. We stayed here as part of a tour but would never have selected it on our own. Had that old hotel smell, and the internet connection was weak. The bathroom is unacceptable. Floor to ceiling white 4x4 tiles, old bathtub shower combo, moldy grout, rusty shower curtain rod, crazy light...

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2Thank LBDKSK
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for your kind review! We are happy to know that you had a positive stay experience with us. With regards to your comments regarding our guestrooms, you may be pleased to know that the hotel will be embarking on a soft refurbishment programme from May 2017 and is expected to complete by August this year. This...

Petaling Jaya, Malaysia
Reviewed 4 weeks ago

Please only book this hotel if you are here just to sleep - nothing else! I usually try to be more positive and objective when reviewing hotels. The hotel room is quite spacious, aircond not too cold, bed ok (not comfy but can sleep), clean room. 1. The hotel though 'near' to Orchard, if you want to walk to it...

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1Thank Lau0707
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for the detailed review on your recent stay with us. I am disappointed to learn that your experience with us has not been a satisfactory one and would like to offer my sincere apologies for the lapse in service you experienced. The hotel is currently upgrading the Wi-Fi network for improved and stronger coverage. In addition,...

New Jersey
Reviewed 4 weeks ago via mobile

We stopped in Singapore for 3 nights and stayed at the York Hotel from 2/18 - 2/21/17. The hotel is decent but could use some upgrades. It not having a lobby bar removes liveliness we saw at other hotels. The room was clean but needed some more art on the wall which would have made it seem less cold. The...

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1Thank mafjack2016
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for taking the time to share your recent stay experience with us. I am heartened to learn that you enjoyed the breakfast and received hospitable service from our staff. I have taken note on your comments regarding the rooms and is pleased to share with you that the hotel will be embarking on a soft refurbishment...

Reviewed 4 weeks ago via mobile

I booked a quadruple room with breakfast.. Room was very large...one king bed and two singles...even had walk in wardrobe...very modern.. Decor..big tv...two chairs an table..dressing table with own chair as well. Buffett breakfast was very nice..good variety of good available . Local as well as international and continental cuisine Location was very good ...Orchard Rd a quick 5min walk...

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Thank Hiline 2
Jessie T, General Manager at York Hotel, responded to this review

Dear Guest Thank you for taking the time to review us. We are very pleased to know that you had a positive stay experience with us! Your feedback has been shared with our team and will encourage us to continue creating exceptional stay experiences for all our guests. Once again, thank you for the review and we hope to welcome...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
White Rose Cafe
White Rose Cafe
Cuisines: Asian, Chinese, Malaysian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Free Parking

Additional Information about York Hotel

Address: 21 Mount Elizabeth York Hotel, Singapore 228516, Singapore
Region: Singapore > Singapore
Price Range: €121 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — York Hotel 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
York Hotel Singapore
Hotel Style:
#69 Family Hotel in Singapore
#92 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from York Hotel staff and other travellers.
8 questions
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Questions? Get answers from York Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room beside the pool”
 of 5 bubbles avalee2017, 6 Feb 2017 | Read review
“If you are a family of 2 adults and 2 kids we got room 532 - it was enormous!”
 of 5 bubbles Adam_Murrray, 24 Jan 2017 | Read review
“Poolside rooms are large with 2 King size beds.”
 of 5 bubbles RoyW899, 7 Nov 2016 | Read review
“Excellent service with great friendly staff”
 of 5 bubbles Ling_WildLife, 26 Oct 2016 | Read review
“get rooms that are not close to the service doors. the doors goes bang”
 of 5 bubbles edwardb659, 17 Oct 2016 | Read review
5 of 5