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Hilton Singapore

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#62 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Singapore
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2,494 Reviews from our TripAdvisor Community

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Showing 2,061: English reviews
Kuala Lumpur, Malaysia
Reviewed 7 June 2015

For the small and tired room that I received in this hotel the price is hard to justify. "Singapore" and "Orchard Road" are just excuses for high prices. During my 5 day stay I was able to find nicer local hotels which were considerably cheaper (Hotel Jen for example) As mentioned the rooms are small and the bathrooms have that...

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Helpful?
Thank Duncan C
HiltonSingapore, Snr Marcom Exec at Hilton Singapore, responded to this review

Dear Duncan C, Thank you for taking the time to share your recent Hilton Singapore experience, it is disappointing to read that your stay with us fell below your expectations. Whilst I am pleased that you had a glimpse of our warm hospitality through our breakfast service, the points you have highlighted very much help us to focus on what...

Hobart, Australia
Reviewed 7 June 2015

Arrived early morning off a Europe flight. Tired, a bit jet lagged and hungry and needing a bit of " TLC". Sadly, this Hilton was a bit " too formal" to accommodate us ( even though we are Hilton members and we upgraded to Executive). The hotel is nice, albeit a bit tired. Seemed to be more interested in catering...

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Thank Sage57_11
HiltonSingapore, Snr Marcom Exec at Hilton Singapore, responded to this review

Dear Sage57_11, My team and I sincerely regret that your recent Hilton Singapore experience was a disappointment. We appreciate your feedback and are sorry that our level of service did not meet with your expectations. We hope for another chance to deliver our true and warm hospitality to you should you stay with us again in the future. It would...

Jakarta, Indonesia
Reviewed 7 June 2015

First of all before I do highlight the issues I have encountered. In general: Premises: Room -> Bad sound proofing/ Bathroom : old and smelly (a refurbishment would not be a luxury) Executive floor: My advice -> Since the lounge is on the 22 nd floor -> Avoid rooms on 21 st floor which are just underneath the lounge ->...

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2Thank DENIS I
HiltonSingapore, Snr Marketing comms exec at Hilton Singapore, responded to this review

Dear DENIS I, Thank you for sharing your recent experience with Hilton Singapore - whilst I am deeply concerned after reading of the service shortfalls during our stay, your valuable feedback helps us to focus on what is important to our guests. I have discussed your review in depth with my team members and we agree that courtesy, efficiency and...

Reviewed 6 June 2015

Was here for a 2 day layover from Australia, and actually wished I could have stayed for longer. The main plus point is the location; it is really in the heart of the most happening orchard street area of Singapore, with lots of eateries nearby. Service was exceptional. I did not try any other meals but breakfast was delicious and...

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Helpful?
Thank Leyanna D
HiltonSingapore, Senior marketing communications executive at Hilton Singapore, responded to this review

Dear Leyanna D, Thank you for letting us know what made your Hilton Singapore experience a comfortable and enjoyable one. It is always a pleasure when our guests enjoy their stays with us and we hope to welcome you back soon. Yours sincerely, Peter Webster General Manager

Reviewed 4 June 2015 via mobile

We stayed at Hilton for 2 nights during the weekend. The check in was quite fast and our additional request was done superbly. One of the staff who actually help us out with changing our room( we requested to change room since it was literally next to the lift) was very friendly and supportive. Thank you Hafiz. Our stay there...

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Helpful?
Thank rymemohamad
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear rymemohamad, It was our pleasure to welcome you to Hilton Singapore and we thank you for your feedback on your experience. Hafiz has received your warm regards with much appreciation and is glad that you were happy with your room change. We look forward to welcoming you back should you return for another Singapore visit in the future. Yours...

Mumbai (Bombay), India
Reviewed 4 June 2015

Hilton Singapore is almost legendary and is a huge favorite for travellers as it puts them in the heart of everything Orchard in Singapore. Always hosting fancy weddings and has Lambos and Ferraris parked outside almost as if these are taxis waiting to be hailed :) That said, the hotel could do with some more space - makeshift lobby, a...

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Helpful?
Thank eagerAmit
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear eagerAmit, Thank you for sharing your feedback and insights from your recent stay with us, we always appreciate hearing back from our guests. The points your have highlighted very much help us to focus on what is important to our guests. You may wish to know that we have been upgrading our rooms and facilities in phases so as...

Perth, Australia
Reviewed 3 June 2015

My husband and I stayed here for a night in early May and upgraded our room online (with ease) to a king executive room with the executive floor access which is definately worth the extra money. It was lovely to have access to the delicious breakfast and some nibbles with drinks after our long day of walking Singapore without handing...

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1Thank DJarvis2015
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear DJarvis2015, Thank you for reviewing your recent stay with us, we are delighted that you enjoyed your Hilton Singapore experience. We are especially pleased to receive your positive feedback on our coffee! Do stay with us a bit longer should you return to Singapore in the future, it would be our pleasure to have you with us again. Yours...

Northamptonshire, United Kingdom
Reviewed 2 June 2015

First class hotel. I could not fault it other than to say I'd have liked a higher room. Wagyu steak from in room dining is to die for. The best breakfast I've ever had and so convenient for orchard street shopping etc

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Thank kevb346
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear kevb346, Thank you for your generous review of Hilton Singapore, it is always a pleasure when our guests enjoy their stays with us. We are grateful for your positive feedback on your in-room dining experience and breakfast spread at Opus. You can be assured that Hilton Singapore is your home away from home and we look forward to welcoming...

Reviewed 2 June 2015 via mobile

I have become more critical of hilton and its inconsistencies. The Singapore hilton is one of the good ones! The location is great. It is right near the orchard mrt station. If you are a shopper you will be in heaven as this is the place to shop. It is easy to access anywhere you want to go. If you...

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1Thank Jeff M
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Jeff M, My team and I are truly delighted that you enjoyed your two weeks with us. Thank you for all your positive feedback on your experience, from our guest room and Executive Lounge to our food, service and facilities. We are honoured to be your preferred hotel in Singapore and are looking forward to seeing you again next...

Perth, Australia
Reviewed 31 May 2015 via mobile

Got a great deal and stayed here for three nights. On the morning we arrived we went to the hotel and we weren't due for check in until 2pm but the staff got us a room earlier plus let us have a shower upstairs where their gym is which was very nice. The rooms are great with everything you need...

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Helpful?
Thank JamesL1979
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear JamesL1979, Thank you for letting us know what made your Hilton Singapore experience an excellent one. It is our pleasure to be of service to you and we look forward to being your home away from home on your next return to Singapore. Yours sincerely, Peter Webster General Manager

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
il Cielo
il Cielo
Cuisines: Italian, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of Orchard Road, Singapore's popular entertainment and shopping district, Hilton Singapore is close to both ION Orchard and Takashimaya shopping centers. This award-winning Singapore hotel is a convenient 20-minute drive from Singapore Changi International Airport and close to Singapore's popular attractions. Try the Opus Bar & Grill's prime-cuts that are dry aged in-house for 14 to 36 days and grilled over an open-flame charcoal grill, or sip on a cocktail inspired by Asian food at the bar. For authentic Italian cuisine, il Cielo is known for its high culinary standards using organic produce. Perched on the 24th floor of the hotel, the Sky Bar is the perfect oasis to relax over drinks while taking in sunset views of the city. Revitalize with an organic juice and healthy lunch from the Glow Juice Bar and Cafe. For the sweet-toothed ones, the D9 Cakery offers an impressive six-meter showcase of delicious cakes, pastries and more. Enjoy shopping in luxury boutiques without leaving the hotel in the Shopping Gallery. Stay active during your stay at this Singapore hotel. Swim laps in the rooftop pool, work out in the fully equipped fitness center or indulge in rejuvenating beauty treatments. Make business easy at the Hilton Singapore hotel. Stay connected with colleagues and catch up with work with contemporary business amenities and secretarial services. Hold business meetings or conferences in our versatile meeting rooms accommodating 18-550 guests. ... more   less 

Additional Information about Hilton Singapore

Address: 581 Orchard Road Hilton International Singapore, Singapore 238883, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: €172 - €324 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Orbitz, Hotels.com, Agoda and Priceline so you can book your Hilton Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International
Hotel Style:
#26 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#39 Romantic Hotel in Singapore
#43 Family Hotel in Singapore
#56 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Singapore staff and other travellers.
17 questions
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Kuala Lumpur, Malaysia
Boca Raton, Florida
6 months ago
Colombo
6 months ago

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Questions? Get answers from Hilton Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive Floor benefits are twice as valuable as the upgrade cost”
 of 5 bubbles R3179VAmarkd, 25 Mar 2017 | Read review
“Ask for a high floor”
 of 5 bubbles nikkip134, 24 Mar 2017 | Read review
“the newly renovated Premium rooms on the higher floors are very good. We had a room on the side away from Orchard Road and had no noise.”
 of 5 bubbles MRH055, 20 Mar 2017 | Read review
“if you want exec lounge access, book a room on that floor”
 of 5 bubbles Feistyrg, 16 Mar 2017 | Read review
“Rooms on 22nd floor have balconies & oversee Orchard Road”
 of 5 bubbles xbanker49, 15 Mar 2017 | Read review
5 of 5