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Hilton Singapore

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#61 of 309 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Singapore
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2,491 Reviews from our TripAdvisor Community

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Showing 2,058: English reviews
Batam, Indonesia
Reviewed 14 June 2015

It was a great trip and stay at Hilton Singapore. It is a great hotel. Overall is perfect. It is quite near to shopping center, near to MRT station and looking the food was not a problem. But I propose to add the benefit of the breakfast as one of complimentary when using the Award program from HHonors. It is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Buhari T
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Buhari T, Thank you for your generous compliments of Hilton Singapore, it was our pleasure to have you and your family with us. We value your loyalty as a Hilton HHonors member and your feedback is much appreciated. Please allow us to clarify that your points can be used to redeem room stay only and breakfast is offered at...

Vancouver, Canada
Reviewed 12 June 2015

Clean practical and comfortable hotel in the centre of the city. Rooms showing some signs of wear and tear in furnishings. Reasonable price in comparison with adjacent hotels. Roof top pool is more leisure than exercise and has restaurant alongside so dont expect a private swim. Good location with MRT (underground) about 5 minutes away (in the wheel lock centre)...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Andrew C
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Andrew C, Thank you for sharing your insights from your recent stay at Hilton Singapore, we always appreciate hearing back from our guests. You may wish to know that we have been carrying out upgrading works to our rooms and facilities in phases and have recently finished one floor of rooms. We hope to welcome you back in the...

London, United Kingdom
Reviewed 11 June 2015

Really convenient location on Orchard Road – right in the heart of shopping district. Great to walk around and take in the sights. Quick to get a taxi and travel to wherever you need to get to. Hotel is a typical Hilton, luxurious and with helpful staff. Comfy bed, high standards throughout the hotel and a pleasure to stay in....

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Helpful?
Thank hum01
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear hum01, It was our pleasure to welcome you to Hilton Singapore and we are glad that you were comfortable and felt well-looked after during your stay. We look forward to having you with us again on your next trip to Singapore. Yours sincerely, Peter Webster General Manager

traveling the world
Reviewed 10 June 2015

I stayed here for only 2 nights but would have loved to say longer in time allowed in my travels. The hotel was beautiful and the staff excellent. The hotel is located about 2 blocks from the mall which also has a metro stop in it making it easy to get around by public transport. The hotel, like Singapore is...

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Helpful?
Thank morgan m
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear morgan m, Thank you for your kind review of Hilton Singapore, we are delighted that you enjoyed your experience with us. We appreciate all your positive feedback, especially of our team members who contributed well towards your wonderful stay. We hope that you will stay with us longer when you return to Singapore for another visit. It would be...

Taipei
Reviewed 10 June 2015 via mobile

I had a very confusing check-in as I mad a mistake by booking the hotel. Certainly Hilton staff helped on it... But it turned out to be way more expensive as booked. The received room was tiny and for the price payed the service isn't like it should be compared to other same level and priced hotels. It's an OLD...

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Helpful?
1Thank Flyhead
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear Flyhead, I am sorry to read that your recent experience with us was a disappointing one. Your feedback is important to us and helps us to focus on what is important to our guests. In our on-going efforts to improve and refine the Hilton Singapore experience, we have been carrying out upgrading works to our rooms and facilities in...

Negril, Jamaica
Reviewed 10 June 2015

First time to Singapore and could not have been happier with my stay at the Hilton. One could not ask for a better location. Staff was extremely nice, from front desk check in to housekeeping. Most important, the bed was very comfortable, bathroom was great and room was comfortable. The various restaurant options at the hotel serve great food, cocktails...

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Helpful?
Thank Michael R
HiltonSingapore, General Manager at Hilton Singapore, responded to this review

Dear mrussell, Thank you for commending our team members for their outstanding service, it is always a pleasure when our guests enjoy their Hilton Singapore experience. We are also delighted that you enjoyed our food and beverage options and prime Orchard Road location. Hopefully, this is the first of many stays with us, it would be our pleasure to welcome...

Reviewed 7 June 2015

Always enjoy staying @ Singapore Hotel. Even though travel agent messed up flight schedule, hotel was nice enough to have a room available a day later when I finally arrived. Convenient location to a small shopping center with fine dining experience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank DF592BD
HiltonSingapore, Snr Marcom Exec at Hilton Singapore, responded to this review

Dear DF592BD, Thank you for your kind review of Hilton Singapore, we are delighted that you enjoyed your stay with us. We are glad that you were comfortable and look forward to having you with us again in the near future. Yours sincerely, Peter Webster General Manager

Kuala Lumpur, Malaysia
Reviewed 7 June 2015

For the small and tired room that I received in this hotel the price is hard to justify. "Singapore" and "Orchard Road" are just excuses for high prices. During my 5 day stay I was able to find nicer local hotels which were considerably cheaper (Hotel Jen for example) As mentioned the rooms are small and the bathrooms have that...

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Helpful?
Thank Duncan C
HiltonSingapore, Snr Marcom Exec at Hilton Singapore, responded to this review

Dear Duncan C, Thank you for taking the time to share your recent Hilton Singapore experience, it is disappointing to read that your stay with us fell below your expectations. Whilst I am pleased that you had a glimpse of our warm hospitality through our breakfast service, the points you have highlighted very much help us to focus on what...

Hobart, Australia
Reviewed 7 June 2015

Arrived early morning off a Europe flight. Tired, a bit jet lagged and hungry and needing a bit of " TLC". Sadly, this Hilton was a bit " too formal" to accommodate us ( even though we are Hilton members and we upgraded to Executive). The hotel is nice, albeit a bit tired. Seemed to be more interested in catering...

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Helpful?
Thank Sage57_11
HiltonSingapore, Snr Marcom Exec at Hilton Singapore, responded to this review

Dear Sage57_11, My team and I sincerely regret that your recent Hilton Singapore experience was a disappointment. We appreciate your feedback and are sorry that our level of service did not meet with your expectations. We hope for another chance to deliver our true and warm hospitality to you should you stay with us again in the future. It would...

Jakarta, Indonesia
Reviewed 7 June 2015

First of all before I do highlight the issues I have encountered. In general: Premises: Room -> Bad sound proofing/ Bathroom : old and smelly (a refurbishment would not be a luxury) Executive floor: My advice -> Since the lounge is on the 22 nd floor -> Avoid rooms on 21 st floor which are just underneath the lounge ->...

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2Thank DENIS I
HiltonSingapore, Snr Marketing comms exec at Hilton Singapore, responded to this review

Dear DENIS I, Thank you for sharing your recent experience with Hilton Singapore - whilst I am deeply concerned after reading of the service shortfalls during our stay, your valuable feedback helps us to focus on what is important to our guests. I have discussed your review in depth with my team members and we agree that courtesy, efficiency and...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
il Cielo
il Cielo
Cuisines: Italian, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of Orchard Road, Singapore's popular entertainment and shopping district, Hilton Singapore is close to both ION Orchard and Takashimaya shopping centers. This award-winning Singapore hotel is a convenient 20-minute drive from Singapore Changi International Airport and close to Singapore's popular attractions. Try the Opus Bar & Grill's prime-cuts that are dry aged in-house for 14 to 36 days and grilled over an open-flame charcoal grill, or sip on a cocktail inspired by Asian food at the bar. For authentic Italian cuisine, il Cielo is known for its high culinary standards using organic produce. Perched on the 24th floor of the hotel, the Sky Bar is the perfect oasis to relax over drinks while taking in sunset views of the city. Revitalize with an organic juice and healthy lunch from the Glow Juice Bar and Cafe. For the sweet-toothed ones, the D9 Cakery offers an impressive six-meter showcase of delicious cakes, pastries and more. Enjoy shopping in luxury boutiques without leaving the hotel in the Shopping Gallery. Stay active during your stay at this Singapore hotel. Swim laps in the rooftop pool, work out in the fully equipped fitness center or indulge in rejuvenating beauty treatments. Make business easy at the Hilton Singapore hotel. Stay connected with colleagues and catch up with work with contemporary business amenities and secretarial services. Hold business meetings or conferences in our versatile meeting rooms accommodating 18-550 guests. ... more   less 

Additional Information about Hilton Singapore

Address: 581 Orchard Road Hilton International Singapore, Singapore 238883, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: €172 - €322 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Singapore 4.5*
Number of rooms: 421
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Agoda, Orbitz and Priceline so you can book your Hilton Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Singapore Hotel Singapore
Hilton International Singapore
Singapore Hilton International
Hotel Style:
#26 Spa Hotel in Singapore
#33 Business Hotel in Singapore
#39 Romantic Hotel in Singapore
#43 Family Hotel in Singapore
#56 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Singapore staff and other travellers.
17 questions
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Kuala Lumpur, Malaysia
Boca Raton, Florida
6 months ago
Colombo
6 months ago

See all questions (17)

Questions? Get answers from Hilton Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor”
 of 5 bubbles nikkip134, 24 Mar 2017 | Read review
“the newly renovated Premium rooms on the higher floors are very good. We had a room on the side away from Orchard Road and had no noise.”
 of 5 bubbles MRH055, 20 Mar 2017 | Read review
“if you want exec lounge access, book a room on that floor”
 of 5 bubbles Feistyrg, 16 Mar 2017 | Read review
“Rooms on 22nd floor have balconies & oversee Orchard Road”
 of 5 bubbles xbanker49, 15 Mar 2017 | Read review
“Room on Premium category is the room to go for!”
 of 5 bubbles Nic0143, 8 Mar 2017 | Read review
5 of 5