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PARKROYAL on Beach Road

2,615 reviews
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Traveller (1035)
Room & Suite (532)
Pool & Beach (188)
Overview
  • Excellent36%
  • Very good46%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“orchid club”(150 reviews)
“arab street”(210 reviews)
“park royal”(62 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.5 Star Hotel
All hotel details
Offers from PARKROYAL on Beach Road
Special Offer: Free Room Upgrade
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,615)Write a Review
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Traveller rating
880
978
283
96
54
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880
978
283
96
54
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All reviewsorchid clubarab streetpark royalnicoll highwayhaji lanekampong glampool areabugis junctionsingapore flyerpremier roomsuntec cityclub floorchinese restaurantgreat poolconcierge stafflittle indiamin walk
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1 - 5 of 2,291 reviews
Reviewed 2 days ago via mobile

I’m so sad to write this but this is, by far, my worst experience in Singapore. We were so excited to stay at Parkroyal (Club Deluxe room) and the whole experience was a total mess. When we checked-in, the staff show us our « room » and...More

Thank A G
Hotel's Favourite
Reviewed 11 October 2017

This hotel was like "love at first sight" experience for me, it had soo much in it that I actually ended up spending more time in the hotel during my visit to Singapore. Well, jokes apart, generally, during vacations, a hotel is the place to...More

3  Thank Simranjit S
Response from Craig_PRSIN, General Manager at PARKROYAL on Beach RoadResponded 15 October 2017

Dear Valued Guest, Greetings from PARKROYAL on Beach Road. I am glad you had a wonderful experience with us whilst staying with Orchid Club. Thank you for your positive feedback on our facilities and services. Our team will continue to strive towards achieving service excellence....More

Reviewed 3 days ago

The facilities were quite old. The tiles of the swimming pool were broken. Causing several minor small cuts. The room was not well maintained. Hairs of previous occupant could be found in the bath tub. Shower head was leaking water. Molds on the shower curtainMore

Review collected in partnership with Pan Pacific Hotels Group
Thank dheng506691
Response from Richard_PRSIN, General Manager at PARKROYAL on Beach RoadResponded 2 days ago

Dear Valued Guest, Thank you for your valuable feedback which provide us the opportunity to address areas of concern. Rest assured that the relevant Head of Departments will be taking the necessary actions to make improvements. Thank you once again for taking time to send...More

Reviewed 3 days ago

Although this hotel is starting to show some aging. It is kept immaculate and the staff couldn't be more helpful. We stayed there for five days and visited the club room each night. The food was excellent and more than enough to fill you up...More

1  Thank tracy652018
Response from Richard_PRSIN, General Manager at PARKROYAL on Beach RoadResponded 2 days ago

Dear Tracy, Greetings from PARKROYAL on Beach Road! I am delighted to hear that you have enjoyed the hors d'oeuvre at the Club Lounge. Your positive comments are very much appreciated. I will surely share the feedback with the team. Thank you for choosing PARKROYAL...More

Reviewed 4 days ago via mobile

Nice and quite room Very clean Professional staff Wifi connection is ok Well located, close to airport and downtown Nice and large swimming pool Well equipped fitness room Possibility to use swill pool and shower after check out the same day, very convenientMore

Thank TCARBONNEL
Response from Richard_PRSIN, General Manager at PARKROYAL on Beach RoadResponded 3 days ago

Dear Valued Guest, Thank you for taking time to send us a feedback on your recent stay. I am glad to know that your stay with us was a pleasant one. Guest satisfaction is of utmost importance to us and I am happy the team...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet ( WiFi )
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Outdoor pool
Details
Price range
US$143 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Family Hotel in Singapore
#58 Romantic Hotel in Singapore
#67 Business Hotel in Singapore
#73 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#46 Family Hotel in Singapore
#58 Romantic Hotel in Singapore
#67 Business Hotel in Singapore
#73 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1035)
Room & Suite (532)
Pool & Beach (188)
Dining (126)
Amenities (103)
Business Centre & Event Rooms (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Evelyn W
6 February 2018|
Answer
Response from MatthewLempriere | Reviewed this property |
Yes, I stayed there last week and renovations almost finished. They were just tidying up last few bits apparently.
0
Votes
182vincentt
22 January 2018|
Answer
Response from Diedre_11 | Reviewed this property |
I have no idea - suggest you contact the hotel direct - they are very approachable!
0
Votes
Maureen W
21 January 2018|
AnswerShow all 5 answers
Response from moorman783 | Reviewed this property |
Yes go to the airport taxi lounge/rank and order a large taxi. It will cost $55 dollars to the Hotel. We had 6 cases and 4 passengers and used this method. last used 150118
1
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Room Tips
"If staying in the Club, ask for a view of the wheel, the seventh floor rooms are larger and a small balcony..."
Read review
"Choose Orchid Club room"
Read review
"Take Orchid club room - worth to pay a bit more"
Read review
"Quality of room needs further improvement!"
Read review
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