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Grand Hyatt Singapore

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2,616 Reviews from our TripAdvisor Community

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Showing 2,300: English reviews
Shanghai, China
Reviewed 6 days ago NEWvia mobile

I arrived in the evening. Jefferey checked me in with an upgrade to a room with a pool view. The room configuration was nothing to shout about but it served the purpose for a business trip. Bathroom configuration is the 80's where it is a single vanity and a very short long bath. What I consider to be a smart...

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Helpful?
Thank SQ380JC
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear SQ380JC, Greetings from Grand Hyatt Singapore! Thank you for your review. We are pleased that you have had a pleasant stay experience. We appreciate your kind recommendation and shall look forward to the pleasure of having you back soon! Best regards, The Grand Hyatt Singapore Management Team

San Jose
Reviewed 1 week ago

This past summer i spent an accumulative of ~40 nights at this hotel. Anywhere in Singapore can get very crowded, especially around the Orchard area where the hotel is located, and if you are a visitor it can feel rather overwhelming; but once I set foot in my hotel room after a long busy day I really felt like at...

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Thank nguyenntvu
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear nguyenntvu, Greetings from Grand Hyatt Singapore! Thank you for your review. We are very happy to note that you have felt at home during your stay at our hotel. This is definitely the type of experience that our team is striving to provide our valued guests with and we shall look forward to having you back to your “Home...

Reviewed 1 week ago via mobile

Grand Hyatt gave me the most comfortable stay in Singapore! Unbeatable location just at the heart of the city. Walking for 2 min and you will be in ION. The lounge is superb with good quality of snack, drink, and service.

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Thank Yu Z
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear Yu Z, Greetings from Grand Hyatt Singapore! Thank you for your review. We are delighted to note that you have had a relaxing and comfortable stay experience at our hotel. We shall look forward to having you back again when you next visit Singapore! Best regards, The Grand Hyatt Singapore Management Team

Split,Croatia
Reviewed 1 week ago

Grand Hyatt Singapore is nice although a bit dated property, easy three minutes walk to the Orchard Road's main shopping venues: Tang, Takashimaya, Wisma Atria and ION malls. Orchard road MRT is mere five-six minutes walk away. Check in is fairly fast and smooth. I got the Grand King room in the Tower wing on the 15th floor. Room is...

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Thank openseas
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Dear openseas, Greetings from Grand Hyatt Singapore! Thank you for your review. We are glad to note of your satisfaction with the overall stay experience and shall definitely work towards improving our products and services based on your valuable feedback. In the meantime, we look forward to the pleasure of welcoming you back again in the near future. Best regards,...

London, United Kingdom
Reviewed 1 week ago

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Thank elik771
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Singapore, Singapore
Reviewed 1 week ago

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Thank tianha0q
grandhyattsingapore, The Grand Hyatt Singapore Management Team at Grand Hyatt Singapore, responded to this review

Bangkok, Thailand
Reviewed 1 week ago

My first time at Grand Hyatt Singapore; I booked a club room, but it was not really what I expected. My room was in one tower, but the club lounge was on the other tower..... and they are not one next to the other...... food at the lounge was OK, and so the wine options. Breakfast could be better. The...

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2Thank Alex R
grandhyattsingapore, Management team at Grand Hyatt Singapore, responded to this review

Dear Alex R, We are very disappointed that your stay experience on this occasion has not been very pleasant. It is disheartening as well to note that we could not live up to the expectations of our guests. We sincerely apologise for the lapses in service and would like to also assure you that these issues will be addressed with...

Reviewed 1 week ago

I've stayed here multiple times over the years and the service is getting from good (over 10 years ago) to bad and worse. Check-in staff at the reception had no clue about the room. It took 5 calls through the operators to get to the reception (the first 4 times they hung up). When they said they will call back...

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2Thank donnanp
grandhyattsingapore, Management team at Grand Hyatt Singapore, responded to this review

Dear Donnanp, Greetings from Grand Hyatt Singapore! Thank you for your review. Whilst we are delighted to note that you were pleased with the overall stay; we are concerned of the lapses in service rendered to you by our team. Rest assured that we will look into the issue for immediate improvement. We sincerely apologise for the inconvenience caused and...

Whistler, Canada
Reviewed 1 week ago

The Hyatt Grande is a nicely appointed, business hotel well positioned in Singapore's Orchard Street district. However, when it comes to service, it's anything but 5-star. Travelling on business, I stayed three nights. Arriving well after check-on time, I was told that they didn't have a room ready for my wife and I, citing the hotel's high-occupancy. We spent a...

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1Thank mrshippie
grandhyattsingapore, Management team at Grand Hyatt Singapore, responded to this review

Dear mrshippie, Greetings from Grand Hyatt Singapore! Thank you for your feedback and we are most disturbed to note of your disappointment and the disservice you have experienced during your recent visit. There is certainly no excuse for such shortfalls and we will definitely take up the issues with the team for immediate improvement. In the meantime, we hope you...

Sibu, Malaysia
Reviewed 1 week ago via mobile

I stayed for 3 nights from 18/11/16 until 20/11/16 for a meeting held there as well. I truly enjoyed my stay, as expected from a 5-star hotel. Fast check in & friendly front-desk staffs. My room is situated on the 14th floor, with the view facing the swimming pool & hotel mini-garden. The room is very spacious, humongous bathroom (separate...

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Thank victorjwph
grandhyattsingapore, Management team at Grand Hyatt Singapore, responded to this review

Dear victorjwph, Greetings from Grand Hyatt Singapore! Thank you for your review. It is very encouraging to note that you have had a pleasant experience during your recent stay with us. Your kind feedback will definitely be shared with the team and we hope you will return again in the near future. Best regards, The Grand Hyatt Singapore Management Team

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
StraitsKitchen
StraitsKitchen
Cuisines: Chinese, Indian, Asian, Singaporean, Malaysian
Mezza9
Mezza9
Cuisines: Thai, Chinese, Japanese, Sushi, Asian, Singaporean, Delicatessen
Pete's Place
Pete's Place
Cuisines: Italian, Pizza, European
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A 5-star luxury city hotel housed in two separate towers in the entertainment & commercial district. Strategically located at the start of Orchard Road in Singapore, in the centre of the city's commercial and entertainment district, just a 30-minute drive from Singapore's Changi Airport. Unwind in one of our 677 luxury rooms and suites. Considered one of the best Singapore luxury hotel, Grand Hyatt Singapore's spacious guestrooms and suites are fitted with every modern convenience required for a comfortable stay, such as generous work desks, luxurious beds and elegant baths. Embark on a culinary adventure at several of the finest restaurants and bars at our Singapore Orchard Road hotel. Relax and fully rejuvenate at Damai, our award-winning spa and fitness centre. The in-house fitness centre features all of the latest equipment to help guests keep up with their fitness regime or enjoy a leisurely dip in the outdoor swimming pool surrounded by lush greenery. Grand Hyatt Singapore, mezza9, Pete's Place and StraitsKitchen were also awarded the Certificate of Excellence 2014 by Tripadvisor - making this a consecutive win for the hotel alone, since 2011. ... more   less 

Additional Information about Grand Hyatt Singapore

Address: 10 Scotts Road Grand Hyatt Singapore, Singapore 228211, Singapore
Region: Singapore > Singapore
Price Range: €213 - €417 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Singapore 5*
Number of rooms: 677
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, Hyatt Hotels Corporation, Booking.com, Travelocity, Priceline, Ctrip TA, Agoda, Odigeo and Expedia so you can book your Grand Hyatt Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Singapore Hotel Singapore
Singapore Grand Hyatt
Hyatt Singapore
Singapore Hyatt
Hyatt Regency Singapore
Hotel Style:
#12 Business Hotel in Singapore
#22 Spa Hotel in Singapore
#22 Romantic Hotel in Singapore
#28 Family Hotel in Singapore
#38 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Singapore staff and other travellers.
15 questions
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Questions? Get answers from Grand Hyatt Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor is always better. The new Wing corner room facing the garden is my preferred location.”
 of 5 bubbles nguyenntvu, 2 Dec 2016 | Read review
“choose different hotel”
 of 5 bubbles donnanp, 29 Nov 2016 | Read review
“All floors are good”
 of 5 bubbles michaelsV7116SV, 24 Nov 2016 | Read review
“Upper floors are better”
 of 5 bubbles 937williamn, 23 Nov 2016 | Read review
“Lower floor rooms have bad view.”
 of 5 bubbles OlegS828, 19 Nov 2016 | Read review
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