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Orchard Hotel Singapore

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Traveller (1391)
Room & Suite (974)
Dining (208)
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Overview
  • Excellent42%
  • Very good38%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“claymore wing”(57 reviews)
“hua ting”(45 reviews)
“signature room”(39 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (4,029)
There are newer reviews for Orchard Hotel Singapore
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3,498 results
Traveller rating
1,461
1,285
531
135
86
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LanguageEnglish
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1,461
1,285
531
135
86
Show reviews that mention
All reviewsclaymore winghua tingsignature roombotanical gardensthe club loungepremier roombusy hotelnoodlesbusiness tripan upgradeduty managerbus stopbuffet breakfastchecking inlate checkmrt stationorchard
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861 - 865 of 3,498 reviews
Reviewed 23 January 2017 via mobile

It was great staying in this hotel. Excellent service by the check in counter staff JOANA. Quick check in . Nice room and was upgraded to Premiere room. Large pool. Good breakfast. Great location.Stayed for 3 nights Jan 14 to 17.More

Thank Felix D
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 24 January 2017

Dear Felix D Thank you for leaving a good review, and mentioning the name of our staff, Joana, who had helped you with a quick check in. We are happy to know that you found your room to be well appointed, and had enjoyed the...More

Reviewed 22 January 2017

Excellent stay. In a great location at the top of Orchard Road (convenient for work, restaurants etc). Room was a good size with comfy beds and all usual amenities. Breakfast was good quality with lots of choice. Friendly and helpful staff. Would stay again.More

1  Thank MM26
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 23 January 2017

Dear MM26, Thank you very much for your excellent review on TripAdvisor. We are pleased to hear that you had liked our service and room as well as location. Meanwhile, we all look forward to welcoming you again in the near future!! Warm Reagrds, Delilah...More

Reviewed 22 January 2017

Great central location and consistently very good staff service . However dress standards in the CLUB DINING AREA , have dropped way too far . Access to the new adjoining ARCADE gives you a short cut to ORCHARD RD .More

Review collected in partnership with this hotel
Thank rodwillis
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 23 January 2017

Dear rodwillis, Thank you very for your fantastic review rating on The Orchard Hotel Singapore. Your kind comment about our staff is very much appreciated and we are delighted that you had liked our location. It will be our pleasure to look forward to more...More

Reviewed 21 January 2017

Hotel in general is very good. very nice rooms and the executive floor service is OK'ish. - But getting a taxi compared to other hotels are bad - in the morning expect waiting for more than 15-20 min.More

Review collected in partnership with this hotel
Thank bjarne206
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 23 January 2017

Dear bjarne206, Thank you very much for your excellent review rating on Orchard Hotel Singapore. We are pleased to hear that you had liked our room and executive floor. We sincerely apologize that you had to encounter the peak time of taxi waiting and hope...More

Reviewed 21 January 2017

Hotel is in a good location to visit our offices. It is also close to many eateries and shopping along Orchard Road. The hotel is clearly making efforts to refurbish the older rooms. Nice and welcome change. The reservation team and it Manager Frannie are...More

Review collected in partnership with this hotel
Thank 2015Ramani
Response from Delilah_Hamid, Guest Relations Manager at Orchard Hotel SingaporeResponded 23 January 2017

Dear 2015Ramani, Thank you for your great rating review on TripAdvisor. We are extremely delighted that you found our location is convenient and felt more comfortable to stay with us than the previous stay. Meanwhile, we shall all look forward to welcome you again, in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$138 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Singapore
#31 Business Hotel in Singapore
#39 Family Hotel in Singapore
#80 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Singapore
#31 Business Hotel in Singapore
#39 Family Hotel in Singapore
#80 Luxury Hotel in Singapore
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1391)
Room & Suite (974)
Dining (208)
Pool & Beach (72)
Amenities (83)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Nearby
Orchard Road
Shopping is a national pastime for Singaporeans, and
after a visit to Orchard Road it’s easy to see why.
This seemingly endless boulevard boasts a dizzying
selection of shopping centres. From bargain basement
foragers to designer label big-spenders, there is
something for everyone. For those just browsing, there
are countless restaurants, food courts, and cinemas,
as well as the odd street entertainer to keep you
...More
Questions & Answers
Ask a question
Darkwaterwillow
11 June 2018|
AnswerShow all 5 answers
Response from Delilah_Hamid | Property representative |
Dear Dearwaterwillow, Thank you for your query. Please be informed that children are allowed in the Premier Club Lounge for breakfast and afternoon tea. However, they will not be allowed in during the evening cocktails... More
1
Vote
Sh33z
9 June 2018|
AnswerShow all 11 answers
Response from myassessment | Reviewed this property |
In my review I stated that the hotel reception seemed to be neither friendly or very efficient so I wouldn't hold out much hope of an early reply. The hotel is very well situated and Singapore is a lovely city so I hope you... More
2
Votes
Urbn_Traveller
4 June 2018|
AnswerShow all 2 answers
Response from JudyJ J | Reviewed this property |
Yes.. It will definitely be a larger room. We stayed in a premier room with our 6 year old, room was spacious and the king size double bed was comfortable!
1
Vote
Room Tips
"Definitely book a signiture Roome"
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"Signature Suite-Charm Green Colour rooms are more attractive"
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"4th floor entrance to the swimming pool"
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"Higher rooms have great views in most directions."
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