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Orchard Hotel Singapore

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#61 of 308 Hotels in Singapore
Certificate of Excellence
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3,001 Reviews from our TripAdvisor Community

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Showing 2,576: English reviews
Christchurch, New Zealand
Reviewed 1 week ago

Hotel situated well for the Orchard Road shopping. Very very busy hotel which was very noisy in the entrance level of the hotel. Room was of a good size and clean, very comfortable bed. Pool looked really nice with outdoor loungers to relax on. Breakfast choices good but so noisy and busy - felt like I was in rush hour...

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Helpful?
Thank stenedy
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear stenedy, Thank you for your excellent review on The TripAdvisor. We are delighted that you had enjoyed our location, facilities and services. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

New Delhi, India
Reviewed 1 week ago

A nice hotel very close to shopping district. Room was spacious and well furnished. Staff was good, courteous and very efficient. the surrounding area is very good and always a pleasure to walk around. I always prefer subway/MRT but the station is about 10 minutes walk away. Cabs are the easiest mode of transport. Breakfast area was quite occupied every...

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Helpful?
Thank SNA85
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear SNA85, Thank you for your excellent review rating on The Orchard Hotel Singapore. We are very glad to know that, on the overall you had a pleasant and comfortable stay experience. In the meantime, we shall look forward to serve you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

key west
Reviewed 1 week ago via mobile

This is my second trip through Singapore and since my company is paying I tried a different hotel as well. This time was the Orchard Hotel. Check-in was fast and easy even at 2 in the morning. The room was nice but the bathroom was a little dated and needs refurbishment. That was until the second night. Around midnight, for...

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Helpful?
Thank osterhaus
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear osterhaus, Thank you for your feedback on your recent stay with us. We are very sorry for the inconvenience caused by the leakage of the air-conditioner drainage pipe. Nonetheless, we trust you had a more comfortable stay after a change of room. You may like to know that this issue has since been rectified. And, we are presently evaluating...

Singapore, Singapore
Reviewed 1 week ago

I travel to Singapore regularly to visit my family and have always stayed at the orchard hotel each time I visit. I have just had a 9 night stay in the hotel (18th November till 27th November) staying in a premier room. The rooms are spacious, comfortable and very clean which is one of the reasons why I like this...

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Helpful?
1Thank John_sg0107
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear John_sg0107, Thank you for your feedback on your recent stay experience. Firstly, we would like to thank you for your loyalty. It is a pleasure to know that, on the overall you had liked our facilities, location and services. Your comments related to the poolside umbrellas and the services at the Café have been shared with the relevant Departmental...

Dededo, Guam
Reviewed 1 week ago

My husband and I stayed here for our honeymoon and had an excellent time!! The staff in their VIP Liunge was awesome!! Very helpful and friendly! Hi, Hur(sorry for misspelling)and Sara!! Beautiful Property!

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Helpful?
Thank bsaigon1971
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear bsaigon1971, Thank you for your excellent review on The Orchard Hotel Singapore. It is indeed rewarding and motivating for us all. Your special mention of the Premier Club Lounge team will be shared with them, especially Humairah and Sara. In the meantime, it will be our pleasure to look forward to welcome you again, in not too distant future....

Bratislava, Slovakia
Reviewed 2 weeks ago

club room was a good choice. big room, very good service, smart phone with city guide was a great help to get around. perfect location. negatives: there was a bad stink in the bathroom. they charge 10% for service everyday, so it got very expensive

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Helpful?
Thank renata007
Miramar, Florida, Usa
Reviewed 2 weeks ago via mobile

I stayed here one night and wished I could stay longer. It's a perfect location because it's within walking distance to the malls and the hop on hop off tour bus stops right in front of the hotel. The hotel is decorated in an Asian theme and we had a view overlooking orchard street. There was a small charge for...

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Helpful?
Thank slikchik
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear slikchik, Thank you very much for your excellent review on the Orchard Hotel Singapore. we are delighted that you had an enjoyable stay experience. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

Australia
Reviewed 2 weeks ago

Had a STAYVACTION with the family. Good value , room size decent , right at the doorstep of orchard road. The hotel is abit older but it didn't really bother me. Some up to date refurbishment will give this hotel a new lease. Will def stay over again !

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Helpful?
Thank Aunkok
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Aunkok, Thank you for your positive review on The TripAdvisor. It is our pleasure that you had enjoyed your staycation with us. You may like to know that we are presently evaluating a refurbishment program for our rooms. In the meanwhile, we shall look forward to serve you again, in not too distant future. Warm Regards Delilah Hamid Guest...

Reviewed 2 weeks ago via mobile

We've here for 3 nights in a row, didn't expect the small things such as "free" to use cellphone (sim card included) for international calls (selected countries), local number and even "room to room" call when you're outside the hotel. It also has multifunction as e-commerce for entertainment tickets at every Singapore's attractions. For the room, it pretty much standard...

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Helpful?
Thank Andreasaspt
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Andreasaspt, Thank you for your excellent review on The Orchard Hotel Singapore. We are delighted that you had enjoyed using the Handy Mobile. Likewise, we hope you had enjoyed a comfortable and pleasant stay with us. It will be our pleasure to look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience...

Malaysia
Reviewed 2 weeks ago

Have not been back for a few years, was housed in a Chinoise themed club room. Absolutely lovely decor with tasteful modern Chinese elements mainlined in the room. The rooms is somewhat studio sized, with a large bathroom and ample space between shower, toilet cubical and tub. The room had only a small window with automated blinds. The only downside,...

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Helpful?
Thank Adcye
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Adcye, Thank you for your raving review on The Orchard Hotel Singapore. Your loyalty is indeed very much appreciated. We are delighted to hear that you had enjoyed your stay in the Signature room. Your gracious compliments for the Club and Reception teams is indeed rewarding and motivating. We shall all look forward to serve you again, in not...

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: €118 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, World Independent Hotel Promotion, Priceline, Agoda, Odigeo and Travelocity so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#56 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
62 questions
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4 months ago

See all questions (62)

Questions? Get answers from Orchard Hotel Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mini bar very expensive bring some duty frees in with you 😎”
 of 5 bubbles johnbouy65, 6 Dec 2016 | Read review
“Room 921 in the tower behind the reception desk. No view.”
 of 5 bubbles rbrech, 3 Dec 2016 | Read review
“Request pool view as the rooms are likely to be quieter than those which face Orchard Towers.”
 of 5 bubbles John_sg0107, 28 Nov 2016 | Read review
“Avoid rooms # 31 on each floor (elevator is behind the wall)”
  • Moldy bathroom wall
  • Bathroom
  • Hairdryer
  • Mini bar
  • Room
  • Bathroom
  • Room
  • Bathroom
 of 5 bubbles komsAustralia, 18 Nov 2016 | Read review
“Club Rooms are always good value!”
 of 5 bubbles deedee88, 17 Nov 2016 | Read review
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