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Orchard Hotel Singapore

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#65 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Orchard Hotel Singapore
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3,070 Reviews from our TripAdvisor Community

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Showing 2,637: English reviews
Tangerang, Indonesia
Reviewed 6 days ago NEW

This is old hotel but still keep cleanliness and good services. Delicious breakfast with various menu. Malay, and of course western. Small bathroom, medium room, you got 2 bottle mineral water for free, free Wifi.Easy to get Taxi from this hotel. Near Orchard road.

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Helpful?
Thank Agungsbatu
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Agungsbatu, Thank you very much indeed for taking the time to reviw about your recent stay with us. Whilst We are please to hear that you enjoyed your stay and that the location and services of the hotel lived up to your expectation. We hope to serve you again in the near future. Warm Regards Delilah Hamid Guest Experience...

Liverpool, United Kingdom
Reviewed 6 days ago NEW

A fantastic hotel. Clean Friendly, close to Shops and restaurants. The staff on every level were friendly and helpful. The hotel has a link to a shopping mall with coffee bars / pubs and even a supermarket for those forgotten essentials. We only had 2 days here in transit between destinations but will be returning for a longer stay. As...

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Helpful?
Thank Angela B
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Angela B, Thank you for your excellent review rating on the Orchard Hotel Singapore. We are indeed delighted that you had enjoyed our location and services. In the meanwhile, we shall all look forward to welcome you again in the near future. Warm Regards Delilah Hamid Guest Experience Manager

Malta
Reviewed 1 week ago via mobile

The hotel is located in the very begging of orchard road where you can find almost every brand for your shopping. The hotel itself isn't new and we found rooms isn't clean enough. Breakfast is good and variety of food is ok

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Helpful?
Thank Ulaks
Brighton, United Kingdom
Reviewed 1 week ago via mobile

The hotel took my breathe away when we arrived for our 2 night stay en route from Australia back to the UK. We'd stayed in Singapore in 2012, near Merlion Park. Orchard Hotel, on Orchard Road had all the luxuries we hadn't expected, including a free to use Handy phone! Our Deluxe room was comfortable and roomy with TV, tea/coffee,...

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Helpful?
3Thank Heather H
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Heather H, Thank you for your excellent review rating on the Orchard Hotel Singapore. We are delighted that you have liked our location, facilities and amenities such as handy phone. Meanwhile, we shall all look forward to welcome you again, in not too distant future. Warm Regards Delilah Hamid Guest Experience Manager

San Francisco, California
Reviewed 1 week ago via mobile

Currently staying at orchard hotel in room 1308. Bed looks good and comfy although the room is outdated. I guess there's 2 sides to this building. They gave me a room on the old side. Apart from outdated room, everything else looks good.

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Helpful?
Thank Sachin_Prasad
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Sachin_Prasad Thank you for your time to give us feedback on The TripAdvisor. You may like to know that we are currently evaluating a refurbishment for our rooms. Meanwhile, it will be our pleasure to look forward to more opportunities to welcome you again, to The Orchard Hotel Singapore. Warm Regards Delilah Hamid Guest Experience Manager

Reviewed 1 week ago

Great hotel, the beds are just amazing best nights sleep. Professional, friendly staff. Well orientated locally, with some great restaurants recommendations. I would most definitely return here in the future.

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Helpful?
Thank Propertips
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Propertips Thank you for your kind comments. We do take pride of the professionalism and general knowledge of the locale of our Front Office Team, as we believe that this helps enhance the overall experience of our guests. We are particularly happy to know that you found your bed to be comfortable, and that you had been able to...

Melbourne, Australia
Reviewed 1 week ago

We booked this hotel purely for New Years eve, the price was right as we would not be in the room much. Based on the price we paid we thought this would be a very small and ordinary hotel. When we arrived it was to our amazement, the hotel was large and equal to any other quality hotel in Singapore....

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Helpful?
Thank JennyJ52
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear JennyJ52 Thank you very much for your five circle review! It is such a delight to know that you had enjoyed your stay with us. We are glad that you found the staff pleasant, and our facilities and location to your liking. I will be happy to share your kind comments with the Team. We truly appreciate your endorsement,...

Basel, Switzerland
Reviewed 1 week ago

I have chosen this hotel since it is close to the business partner (designers) My wife and I were there once for a short holiday and stopover in Singapore. The hotel upgraded me to a bigger room. The location is good for the busy Orchard Road with a lot of shops and malls. On the corner, there were obviously two...

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Helpful?
Thank Fae_55
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Fae_55 Thank you for taking time to give us feedback on your recent stay with The Orchard Hotel Singapore. We are glad to hear that you had a pleasant arrival experience, and that you had enjoyed our food and facilities. We look forward to welcoming you again on your next Singapore visit! Warm regards Delilah Hamid Guest Experience Manager

A TripAdvisor Member
Level Contributor
4 reviews
4 hotel reviews
2 helpful votes
Reviewed 1 week ago via mobile

Singapore as a city has the best customer service as well as being the best run city in the world. This hotel did certainly not disappoint - We had a free upgrade to a king room and it was amazing. It was also a great complimentary buffet breakfast with great writers and Asian selection. Also have to make a comment...

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1Thank A TripAdvisor Member
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Sir/Madame Thank you very much for your excellent review! We are very glad to hear that we were able to make you feel welcome and comfortable. This is absolutely the way we would like our guests to feel when they are staying with us, and it gives us encouragement and motivation to keep our guests happy. We look forward...

Reviewed 1 week ago

We stayed here for 2 nights to make the most of Orchard Road and surrounds. This hotel is very well presented & nice. Good location at the further end of Orchard Road. We chose not to have the breakfast buffet as the likes of Starbucks and Coffee Bean are literally at your doorstep. Easy walk down to ION Orchard &...

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Helpful?
Thank Vc6535
Delilah_Hamid, Guest Relations Manager at Orchard Hotel Singapore, responded to this review

Dear Vc6535 Thank you for leaving us a review. We are delighted to hear that you had a pleasant stay with us, and that you found us well-located and convenient. We are eager to welcome you back in the near future! Warm regards Delilah Hamid Guest Experience Manager

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Chinese, Asian, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: €119 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
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Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#59 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
67 questions
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5 months ago

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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was perfect,comfortable bed and large bathroom with separate shower and bathtub.Always cleaned and we enjoyed our stay very much!”
 of 5 bubbles , 20 Jan 2017 | Read review
“As always. Try with views.”
 of 5 bubbles 382wayneo382, 17 Jan 2017 | Read review
“higher floor”
 of 5 bubbles chingtengl, 16 Jan 2017 | Read review
“Ask for a high floor room”
 of 5 bubbles Propertips, 12 Jan 2017 | Read review
“The hotel as a whole was quite, I would not think there would be any concern about noise at all.”
 of 5 bubbles JennyJ52, 11 Jan 2017 | Read review
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