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Orchard Hotel Singapore

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#66 of 309 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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Orchard Hotel Singapore
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3,126 Reviews from our TripAdvisor Community

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Showing 2,686: English reviews
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Bangkok, Thailand
Reviewed yesterday NEW

I'm trying to book 4 rooms for my family for vacay and every time when I get to the last step the book now button doesn't work! How could such a well known hotel have such a poor website! I wrote an email asking to book the rooms and your staffs r offering rates I do not want. They didn't...

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Thank Mint T
Jakarta, Indonesia
Reviewed yesterday NEW

Orchard hotel have a nice place. There are the shopping centre, salon and beautiful centre and the restaurant. Forever, the hotel near the big shopping mall, etc: Paragon Mall, Takashimaya, Ion Mall, is the nice place.

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Thank Sienti H
San Francisco, California
Reviewed yesterday NEW

Everything seemed clean and comfortable. The location is great because it's in the center of the city. Close to most places I wanted to go to. Service was pretty good. I slept really well on the nice bed.

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Thank WaterFront704
Reviewed yesterday NEWvia mobile

I must admit I have always liked this hotel. The staff is friendly and knowledgeable the food is awesome and it's walking distance from the best shopping in Singapore "Orchard road". So no surprise I had a great stay. I will say there club is a little small compared to the Hilton across the street. The Orchard is a better...

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Thank university I
Reviewed 2 days ago NEW

This post is for anybody who is considering Orchard hotel as a potential location for wedding. I just had my wedding dinner banquet in Orchard Hotel in Feb 2017 at ballroom 1 & 2 and it was not a good experience. Despite the bad experiences in service, guests said that the food was pretty good except the "mantou with chilli...

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1Thank Chalene G
London, United Kingdom
Reviewed 2 days ago NEW

It was ok, but for a 4 star it was more like a 3 star. Breakfast was good, but some of the workmanship in the bathroom fixture and fitting was not 4 star level. Service was ok. Location was good. WE were expecting, and paid for a special package for the kids, which should have included ice cream and a...

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Thank GlobeTrotterXYZ101
Reviewed 3 days ago NEWvia mobile

Stayed here for business trip. Rooms are smaller than usual and service is average. Breakfast menu is pretty good with enough variety for vegetarians too. They are connected to next door mall where you can find good food outlets and departmental stores. Orchard road has lot of good pubs so better avoid hotel food and try it outside

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1Thank somsontravel
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear somsontravel, Thank you for your excellent review on Orchard Hotel Singapore!! We are glad that you have enjoyed our location as well as breakfast. In the meanwhile, we all look forward to seeing you in the near future!! Warm Regards, Shoko Fukuda Assistant Guest Relations Manager

Toronto, Canada
Reviewed 5 days ago NEW

I would not normally stay in a hotel of this quality so I might be easily impressed, but I was fully satisfied with everything. The room (signature deluxe) was large enough for one person, the bed was very comfortable, however, I found the pillows to be too soft. The hotel staff were very friendly. The washroom was well equipped and...

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1Thank ELHV
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear ELHV, Thank you very much for your excellent review on Orchard hotel Singapore. We are glad that you have enjoyed our room as well as location and found our breakfast was reasonable and staff to be friendly. Meanwhile, we all look forward to serving you again in the near future!! Warm Regards, Shoko Fukuda Assistant Guest Relations Manager

Reviewed 6 days ago NEWvia mobile

Booked a premier king bed, and was offered a twin bed on arrival, and only after a bit of an argument I was given the right room. Check in took ages. The room was good size, clean but old lobby/ corridor and bedroom had a distinctive smell similar to a dump cloth. Good location and staff are friendly and WIFI...

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Thank EAUVC
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear EAUVC, Thank you for your time to give us feedback on The TripAdvisor. We are delighted that you had enjoyed our location and found our staff to be friendly. Meanwhile, it will be our pleasure to look forward to more opportunities to welcome you again, to The Orchard Hotel Singapore. Warm Regards Shoko Fukuda Assistant Guest Relations Manager

Merida, Mexico
Reviewed 1 week ago

when I arrived they didn´t have any room of the category that I paid for, so they gave me their last available room and it was terrible. The carpet was all dirty, the sheets were not of good quality and it was a very very small room, I called to the front desk but they didn´t care about it, even...

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1Thank micfarah
Delilah_Hamid, Manager at Orchard Hotel Singapore, responded to this review

Dear micfarah, Thank you very much for your review on us on Trip Advisor. We are definitely disappointed to hear of your unpleasant experience with us. We hope that we can learn from our shortfalls and prevent situations like this from happening in the future. We will be following up with a private message to you to enquire more details....

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Staying in Orchard Road

Neighbourhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centres. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Orchard Cafe
Orchard Cafe
Cuisines: Asian, Chinese, Singaporean
Hua Ting Chinese Restaurant
Hua Ting Chinese Restaurant
Cuisines: Chinese, Asian
Noodles
Noodles
Cuisines: Asian, Singaporean
Hua Ting Steamboat
Hua Ting Steamboat
Cuisines: Chinese
No photo provided
Intermezzo Bar
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Style meets substance in the heart of Orchard Road - Singapore's premier shopping and entertainment district. Our award-winning city hotel offers 656 rooms and suites. Trendy and handy design elements exist in every room, crafted to suit your every need. It is the ideal escape for work, rest, and play. ... more   less 

Additional Information about Orchard Hotel Singapore

Address: 442 Orchard Road, Singapore 238879, Singapore
Region: Singapore > Singapore > Orchard Road
Price Range: €131 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Orchard Hotel Singapore 4.5*
Number of rooms: 656
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda and World Independent Hotel Promotion so you can book your Orchard Hotel Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Singapore Orchard Hotel
Orchard Hotel Singapore
Hotel Style:
#25 Romantic Hotel in Singapore
#32 Business Hotel in Singapore
#47 Family Hotel in Singapore
#59 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Hotel Singapore staff and other travellers.
73 questions
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Questions? Get answers from Orchard Hotel Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nothing comment. All is okay. ”
 of 5 bubbles sientih, 26 Feb 2017 | Read review
“don´t choose the deluxe room!!”
 of 5 bubbles micfarah, 20 Feb 2017 | Read review
“Overlooking pool is quieter.”
 of 5 bubbles 335jeffe, 13 Feb 2017 | Read review
“any room is lovely clean and inviting”
 of 5 bubbles jeanettek163, 13 Feb 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles Simon_Fisk, 13 Feb 2017 | Read review
5 of 5