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Holiday Inn Singapore Atrium

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#73 of 308 Hotels in Singapore
Certificate of Excellence
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1 room 2 adults 0 children
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2,317 Reviews from our TripAdvisor Community

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Showing 1,989: English reviews
Dubai, United Arab Emirates
Reviewed 31 July 2014

Excellent hotel service and generally good value for money. Hotel is under renovation so you will have to bare with them, however the renovation is limited to the lower floors and this shouldn't hamper your stay if you get or choose a higher floor room, The hotel is extremely large but dated, hence the renovation

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Helpful?
Thank pavanjugroop
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review

Dear pavanjugroop, Thank you for taking the time to share your review. We’re glad that you had enjoyed your recent stay and found us to be "Excellent value for money and service". We hope that you will continue to choose us as your preferred choice of accommodation in Singapore and we look forward to welcome you back with an enhanced...

Reviewed 31 July 2014

not a good location, however easy to reach orchard road. very friendly staff. very good wi-fi connection everywhere in the hotel. there is reconstruction going on on several floors of the hotel which cause noise and unpleasant view.breakfast used to be good but this time it was below our expectations.

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Helpful?
Thank Elif Y
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review

Dear Elif Y, Thank you for your kind compliments on our friendly staff. It is most motivating to hear this as we continuously strive to deliver service excellence. We're glad that the complimentary WIFI offered enables you to stay connected whilst you stay with us in Singapore. Indeed the hotel is located near Orchard Road and the city-centre which are...

Townsville, Australia
Reviewed 30 July 2014

Returning to the Holiday In was just like coming home once again. Although under renovations this did not impede the staff to give excellent service and really make you feel "at Home". The breakfast bar had been transferred to the ball room due to the renovations but the food was of good quality in taste and selection. Our room was...

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Helpful?
Thank wazzaw123
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review

Dear wazzaw123, Thank you for your review and loyalty to Holiday Inn Singapore Atrium. We’re thrilled and inspired to read that as a returning guest you were once again pleased by the service provided as we continuously strive to deliver great guest experience. Indeed our all-day dining restaurant is undergoing a renovation until end-Aug which we hope that the next...

Dubai, United Arab Emirates
Reviewed 29 July 2014

Although the hotel is under renovation, and given its size this would take time for completion the service received from the Hotel was exceptional, beating most of 5 star hotels i have been accommodated in through the world. Efficient and prompt service and it was seen that the hotel went the extra distance to make our stay even more comfortable,...

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Helpful?
2Thank pavanjugroop
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review

Dear Pavan J, Thank you for choosing to stay with us. We’re delighted to read that Holiday Inn Singapore Atrium has met your expectations. We strive to deliver warm and intuitive hospitality to our guests and we’re so glad that you have experienced it! Thank you once again and we look forward to welcoming you back on your next stay...

Perth, Australia
Reviewed 28 July 2014 via mobile

On this recent trip to Singapore we organised the room for 3 which consists of 1 queen double bed and 1 single which included complimentary WiFi. The hotel does look dated and tired but it's currently being renovated. Rooms are clean and beds are comfortable. For the price we paid..I'm happy with what we ended up with.

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2Thank SheenaE
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review

Dear SheenaE Thank you for your review and the lovely photo of our atrium. We’re delighted that you had enjoyed your recent stay with us and indeed our hotel is undergoing a facelift. Should your travel brings you back to Singapore, we hope to welcome you back with an enhanced experience! Warm Regards, Priscilla Peck Distribution Relationship Marketing Manager

Mumbai (Bombay), India
Reviewed 26 July 2014

I chose Holiday Inn over IBIS because of the name it has created for itself. But the first shocker was given by the receptionist who said that her system does not show our rooms booked with complementary breakfast. We will have to pay USD25/day/person for the breakfast. Later she realized her mistake and rectified it. But the room allotted by...

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Helpful?
2Thank Arian_Rishi
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review

Dear Arian_Rishi, Thank you for sharing your candid feedback with us. I’m sorry to hear that your experience was less than satisfactory this occasion which I’d assure you that this is not at all reflective of the usual product and service standard we pride ourselves on. We would like to get in touch with you so that we can investigate...

new delhi
Reviewed 26 July 2014

This was our second stay at the Atrium.This time of course we were a bit concerned hearing about the refurbishment going on but we were pleasantly surprised as there was absolutely no noise on the 25th floor where we stayed.Room was great & they were kind to upgrade up to a suite. The disappointment were both the food & service...

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Helpful?
1Thank bridgegap
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review

Dear bridgegap, Thank you for taking the time to share this balanced review with us. Please accept my apologies for the less than satisfactory experience at breakfast and Executive Lounge. I have taken note and pass on your feedback to the Food & Beverage Team who will reviewing for constructive action. We greatly appreciate your feedback as it helps us...

Kuala Lumpur, Malaysia
Reviewed 25 July 2014

This hotel has seen its better days, but without a doubt, they are working towards it. The staff are very receptive and willing to try to make your life as pleasant as possible. There was construction going on, and I had been working at night and the construction was during the day, however there was absolutely no disturbance at all...

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Helpful?
1Thank gdavid87
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review

Dear gdavid87, Thank you for sharing your experience with us. It’s great to know that you had a productive work trip in Singapore whilst staying at Holiday Inn Singapore Atrium. There are indeed plenty of local delicacies around the hotel vicinity and I’m glad you had the opportunity to try them and found the authentic Cantonese Cuisine served at Xin...

Melbourne, Australia
Reviewed 24 July 2014

We were pleasantly surprised with the standard of this hotel. It seemed more like a 5 star! We had adjoining rooms, as we're a family of 5. The rooms were a little small, but it didn't matter as they were so well appointed. Everything was so clean and fresh, even complete with bathrobes and slippers! Nice views, as we were...

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Helpful?
Thank Karen0966
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review

Dear Karen0966, Thank you for this positive review. It sounds like you had a great stay experience during your family vacation in Singapore. We’re delighted to know that you have enjoyed every aspect of the stay and that the hotel location has brought about convenience for your travel needs. We’re really excited to have you back with us soon! Warm...

Singapore
Reviewed 24 July 2014

Firstly, I booked a weekend special which includes a late check-out at 4 pm. (The weekend special package was clearly printed on my hotel confirmation and I showed it to the staff.) However, the staff, Marla, insisted that it wasn't indicated on her system. Btw, she has lousy customer service and she didn't smile the whole time. Secondly, the location...

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Helpful?
3Thank HPJSingapore
HolidayInnSinAtrium, Manager at Holiday Inn Singapore Atrium, responded to this review

Dear HPJSingapore, Thank you for taking the time to share your feedback with us. Please accept our apologies for your less than satisfactory experience this occasion and we’d assure you that this is not reflective of the usual high standards which we hold ourselves to. We treat your feedback seriously so that we may mitigate such service lapses in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Singapore Atrium is one of the leading hotel along the Singapore River. With 512 well-appointed guest rooms and friendly service, stay relaxed with accommodation that will meet your needs. Centrally located, it is in the heart of all Singapore's attractions and shopping including Great World City which is a short 5 minutes' walk away. Nestled along Havelock and Outram Road, you are just steps away from waterfront dining and entertainment from the lines of Robertson Quay, Clarke Quay and Boat Quay. Located at the gateway of the Central Business District (CBD) and financial hub, getting to meetings and company events are quick and hassle-free. Take time to experience and explore Singapore's culture diversity as Holiday Inn Singapore Atrium is situated close to the bustling notes of Chinatown, Tiong Bahru and the various ethnic areas. Tantalise your taste buds with an array of dining options available within the hotel. Atrium Restaurant, an all-day dining restaurant, serves both ala-carte menu and international buffets at breakfast, lunch and dinner. Set in a contemporary ambience, Xin Cuisine Chinese Restaurant exudes warmth and vibrance for your dining pleasure and business entertainment. Enjoy the culinary artistry of innovative Cantonese cuisine that will delight your eyes and palate. Unwind and chill out with family, friends and business associates at Lobby Lounge, a perfect enclave offering a wide selection of drinks and snacks. Stay relaxed at Holiday Inn Singapore Atrium. ... more   less 

Additional Information about Holiday Inn Singapore Atrium

Address: 317 Outram Road, Singapore 169075, Singapore
Region: Singapore > Singapore
Price Range: €107 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Singapore Atrium 4*
Number of rooms: 512
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Agoda and IHG so you can book your Holiday Inn Singapore Atrium reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Atrium Singapore Hotel Singapore
Holiday Inn Singapore Atrium
Singapore Holiday Inn
Hotel Style:
#39 Family Hotel in Singapore
#48 Romantic Hotel in Singapore
#51 Business Hotel in Singapore
#66 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Singapore Atrium staff and other travellers.
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Questions? Get answers from Holiday Inn Singapore Atrium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“use club room”
 of 5 bubbles moschino24_98, 21 Jan 2017 | Read review
“High floor if you want great views, although not if you are averse to heights or get vertigo.”
 of 5 bubbles Sue999029, 19 Jan 2017 | Read review
“Rooms past the 10th floor have the best of view.”
 of 5 bubbles 250hannahq, 18 Jan 2017 | Read review
“Ask for room not facing the construction sites.”
 of 5 bubbles harmeetsgrover, 16 Jan 2017 | Read review
“Opt for rooms on higher floors - super views”
 of 5 bubbles SubrotoVaradkar, 22 Dec 2016 | Read review
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