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Pan Pacific Singapore

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Pan Pacific Singapore
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6,715 Reviews from our TripAdvisor Community

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Showing 5,565: English reviews
Singapore
Reviewed 3 January 2015

The hotel is a good standard hotel with very high charges! If we you want to drink a beer or a cocktail in the bar on a higher level of the hotel, you don't have admission as a regular guest. You have to pay for a clubmembership to have access which for us was unacceptable and we never experienced that...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank 721tanjah
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Valued Guest Thank you for sharing your feedback with us on TripAdvisor. Our room rates are continually reviewed to ensure we stay competitive within Singapore’s hotel industry and we remain committed to providing good value to our guests through our facilities and service offered. We would like to take this opportunity to clarify that Pacific Club on level 38...

Reviewed 3 January 2015 via mobile

Pan Pacific Hotel is just one of the most amazing hotels I have visited in my life. Crazy views of the city and harbor (Marina Bay Sands looks amazing by night) We had a Pacific Club Harbor View room, and were delighted to be taken care of by "Nain". She treated us like kings for our very first trip to...

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Helpful?
Thank Romain H
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Romain We are glad that you enjoyed your stay with us and your experience at Pacific Club. At Pacific Club, guests enjoy Champagne breakfast, afternoon tea as well as evening cocktails and hors d'oeuvres complemented with 360-degree full-length window views of Marina Bay and the city. Pacific Club guests also have the option to enjoy breakfast at Edge with...

Reading, United Kingdom
Reviewed 3 January 2015

We stayed for nine nights over Christmas and found the hotel delivered on its promise. Our room was fairly spacious with comfortable beds and a stunning panoramic view of the city (27th floor). Service was generally excellent and we found all staff to be friendly and helpful, some exceptionally so. The hotel is very conveniently located, taxis are plentiful and...

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Helpful?
Thank peterwarne3
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear valued guest We are glad that you enjoyed your overall stay with us as well as the central location of the hotel. We are however, sorry that the breakfast experience you had did not meet your expectations. The hotel was extremely busy over the festive period and as a result, we experience heavy breakfast traffic at Edge. In anticipation...

Reviewed 2 January 2015

1. location: nearby Changi international airport => about 5-10 min car distance from airport => close to Marinabay, Merlion park, chinatown => all possible by walking 2. food: excellent ! => buffet serves more than 100 kinds of food ! And taste was wonderful 3. room: very clean and spacious. nothing discomfort 4. Reception desk: kind and gentle 5. swimming...

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1Thank kihongl
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear kihongl We are glad that you enjoyed your stay with us as well as your experience at our signature restaurant, Edge which features seven live theatre kitchens and was recently recognised as one of the best buffets in Singapore. We look forward to welcoming you back again soon. Warm regards Cheryl Ng Director of Marketing

Durban
Reviewed 2 January 2015

I spent 2 nights at the Pan Pacific Singapore during the New Years period. I specifically chose this hotel due to it's close proximity to Marina Bay and the New Years fireworks. New Year's celebrations in Singapore are a bit of a bore as the fireworks were over very quickly and the whole Marina Bay area was gridlocked for the...

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2Thank SolskjaerZA
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear SolskjaerZA We are glad to have had you with us over New Year's Eve and wish you a very Happy New Year. While we are delighted that you enjoyed your overall stay with us, we would like to recommend opting for a Skyline Suite should you travel with your family with us in future. The Skyline Suites feature a...

Perth, Australia
Reviewed 2 January 2015 via mobile

We stayed at this gorgeous hotel over the new year period and found its location to Central to all amenities as well as offering spacious and very comfortable rooms We also had New Years Eve at the Edge Restaurant and were treated to Veuve Cliquot champagne and the most amazing choices of food all night Highly recommend Pan Pacific as...

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Helpful?
Thank Robyn M
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Robyn M A very Happy New Year - we are glad that you enjoyed your stay with us as well as the New Year's Eve dinner at Edge which features seven live theatre kitchens. For the occasion, special festivities like flash mobs were organised for guests at Edge which later concluded with a 50,000 balloon drop at Atrium. We...

Perth WA
Reviewed 2 January 2015

Stayed for 6 nights from 27 December and could not find anything to fault the hotel. Met on arrival by Kenneth as we stepped out of the taxi and escorted straight to the Pacific Club to complete check in procedure which were very quick and smooth. Lovely room with views over the city, but would probably pay the bit extra...

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Helpful?
Thank SallyEPerthWA
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear SallyEPerthWA We are honoured to be your hotel of choice over the festive season and are glad that you had a positive experience staying with us. Many of our guests enjoy our central location in the heart of Marina Bay as well as the number of attractions nearby and even within walking distance. We appreciate your recommendation of Pacific...

Perth, Australia
Reviewed 2 January 2015

My husband and I have just returned from a weeks stay at the Pan Pacific Singapore. We cannot thank the hotel enough for a wonderful week. The service ,food and ambience amazing. The highlight however was welcoming 2015 on the 38 floor at the Pan PAcific club. If you are thinking of staying here do pay that little extra to...

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1Thank lee630
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Mr and Mrs Spencer Thank you for sharing your feedback with us. We are honoured to be your hotel of choice over New Year's Eve and are glad that you enjoyed your experience and countdown at Pacific Club. Our Pacific Club associates including Rafael always strive to ensure our guests have memorable experiences and will be delighted to learn...

Jakarta
Reviewed 1 January 2015

The hotel is very comfort and located in the strategic area. Closed to the MRT and shopping mall just behind you. The room is spacious and clean. The breakfast is outstanding with many varieties that we have not seen in other hotels. The staffs are very helpful and efficient. The most important experience was A lady at the front desk...

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank rahmadimd
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear rahmadimd We are glad that your enjoyed your stay with us as well as our central location in the heart of Marina Bay. At Pan Pacific Singapore, we strive to create memorable experiences for our guests and we are delighted that our associates succeeded in this regard. We look forward to welcoming you back again soon. Warm regards Cheryl...

Eastbourne, United Kingdom
Reviewed 1 January 2015

We stayed here for a couple of nights on our way back from a trip to Australia. Great Location for both singapore flyer, the marina mall, also for taking any sightseeing bus Room was outstanding the hotel was brilliant, spotless, classy, more than some in the area but if you are only stopping for a few nights well worth the...

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Helpful?
Thank Debbie C
PanPacificSG, Director of Marketing at Pan Pacific Singapore, responded to this review

Dear Debbie C Thank you for taking the time to share your feedback with us on TripAdvisor.We are delighted that you enjoyed your stay and the convenience of our hotel's central location. We look forward to welcoming you back again soon for another stay in this New Year. Warm regards Cheryl Ng Director of Marketing

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
Brunch
Brunch
Cuisines: Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: €177 - €372 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Hotels.com, Priceline and Jetsetter so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#14 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Singapore staff and other travellers.
106 questions
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Questions? Get answers from Pan Pacific Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are best city view.”
 of 5 bubbles aysukbs, 26 Mar 2017 | Read review
“Stayed on level 23 but the higher you go the better the view.”
 of 5 bubbles 171mst, 23 Mar 2017 | Read review
“It pays out to book a Pacific Club Room in the upper floors with separate elevators.”
 of 5 bubbles Tiger49, 20 Mar 2017 | Read review
“Try the Marina Bay Sands, much better”
 of 5 bubbles BONNIETRAVELSFOREVER, 20 Mar 2017 | Read review
“Rooms were nice”
 of 5 bubbles 659mst, 19 Mar 2017 | Read review
5 of 5