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Pan Pacific Singapore

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Pan Pacific Singapore
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6,251 Reviews from our TripAdvisor Community

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Showing 5,207: English reviews
NSW
Reviewed 1 week ago

The hotel is ideally located, most tourist attractions within Singapore are walkable, there is a shopping mall opposite and lots of restaurants and bars close by. It's also very convenient for the CBD. We booked a Pacific Harbour Studio which was on the 33rd floor. Check in was fairly lengthy, however, we were offered refreshments including champagne during the process!...

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Helpful?
Thank FussyNSW
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear FussyNSW, Thank you for sharing this review, we are delighted that you enjoyed your recent stay and that our convenient location in Marina Bay and within walking distance of some of Singapore’s attractions, enhanced your experience. We are sorry for the less-than-satisfactory check-in experience and apologise that the hotel policy of presenting the same credit card used to guarantee...

Canterbury, United Kingdom
Reviewed 1 week ago

Booked a weekend here in a room that had club access. The staff were super friendly and the service outstanding. The club lounge had a really relaxed atmosphere. Thinking about going back for Christmas and would highly recommend this hotel.

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Helpful?
Thank Carl B
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Carl B, Thank you for taking the time to share your positive experience on TripAdvisor. We are happy to hear that you enjoyed the Pacific Club experience, located on level 38 of the hotel, Pacific Club presents guests with 360 degree views of the Singapore skyline and privileges including Champagne breakfast, afternoon tea, and evening cocktails and canapés. We...

Malaysia
Reviewed 1 week ago

Everything in Pan Pac was great for me. There was no problems checking in, staffs were attentive, warm and friendly. The MRT is within walking distance. Overall a great experience and definitely one of the best hotels in Singapore.

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1Thank Sharenemei
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Sharenemei, Thank you for sharing this review with us on TripAdvisor. We are glad that you had an overall positive experience and we certainly look forward to welcoming you back for another wonderful experience soon. Best regards, Annie Choy Director of Marketing Communications

Singapore, Singapore
Reviewed 1 week ago

I've stayed at this hotel as a child and it was good to see that decades later, the same standards and pleasing ambience were maintained. I chose to book a staycation here out of nostalgia and also for its excellent harbour view, which my partner so loves. Prior to making my reservation, I rang and emailed the reservations department with...

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Helpful?
Thank dys
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear dys, Thank you for sharing this review with us on TripAdvisor. We are delighted that you chose to stay with us again after all these years. Your feedback regarding our associates has been noted and we will immediately look into addressing this issue. At Pan Pacific Singapore, we strive to provide positive and memorable experiences for our guests and...

Hong Kong, China
Reviewed 1 week ago

Pan Pacific Hotel was one of the 3 original hotels in Suntec area (before Suntec !). Therefore it has the benefit of a large land plot and a good position. It is directly linked to the shopping mall which has just been extended and expanded. I first stayed here in 1988 and periodically since then. It has recently been refurbished...

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Helpful?
Thank Simon S
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Simon S, Thank you for taking the time to share your positive experience on TripAdvisor. We are delighted that you had an overall positive experience and appreciated the convenient location of the hotel and enjoyed the comfort of your spacious room. We appreciate your time in sharing this review and hope to welcome you back again soon. Best Regards,...

Hong Kong, China
Reviewed 1 week ago

First time staying at Pan Pacific, but we definitely plan to return here on future trips. The staff was very accommodating, room service was excellent, and the views of the city from our room - and lifts - were amazing! Additionally, the shower was phenomenal!!! Lotus shower in the ceiling and plenty of hot water! The only downside was that...

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Helpful?
Thank HKGDragon
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear HKGDragon, Thank you for choosing Pan Pacific Singapore as your choice of accommodation. We are delighted that you had an overall positive experience and found our associates to be accommodating, room service excellent and views from the room and lifts amazing. We hope to welcome you back for another wonderful experience with us soon. Best Regards, Annie Choy Director...

Reviewed 1 week ago via mobile

Had a short stay over the weekends on the pacific club. Great hospitality by the team on the club floor. Very warm stay when everyone of them wore happy warm smile to welcome you and to take care of your needs. Great job to the team!

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Helpful?
Thank joanx203
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear joanx203, Thank you for choosing to stay with us. We are happy to hear that you enjoyed the Pacific Club experience, located on level 38 of the hotel, Pacific Club presents guests with 360 degree views of the Singapore skyline and privileges including Champagne breakfast, afternoon tea, and evening cocktails and canapés. We will be sure to share your...

Manchester, United Kingdom
Reviewed 1 week ago

Having been to Singapore many times we had never found a hotel that ticked all the boxes until we stayed at the Pan Pacific. The location was great near MRT and shops.The staff were really welcoming in the pacific lounge which is well worth upgrading too.The choice of food and drinks at all meals was excellent. Especially liked their black...

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Helpful?
1Thank 918teresah
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear 918teresah, Thank you for sharing this review with us on TripAdvisor. We are delighted that you had an overall positive experience and enjoyed the comfort of your room with views of the Singapore skyline and Pacific Club experience. Thank you too for sharing your feedback on the dress code policy us as it is essential in our efforts to...

Reviewed 1 week ago via mobile

This is my first time stay in this hotel. It was beyond my expectation this hotel has very good environment, cleanness, smell good, friendly staffs. Love those capsul lifts with views of Singapore city. The executive lounge, love this place so much. Located at the top of this hotel with 360 degree view of Singapore city. I think it's one...

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Helpful?
1Thank AndreSIndrawan
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear AndreSIndrawan, Thank you for choosing Pan Pacific Singapore as your choice of accommodation. The Pacific Club was conceived as an exclusive enclave for guests to enjoy panoramic views of the Singapore skyline complemented with elevated indulgences including Champagne breakfast, afternoon tea and evening cocktails, and we are glad that you enjoyed the experience. We will be sure to share...

Molde, More og Romsdal, Norway
Reviewed 1 week ago

Stayed here for two nights this November. Lovely hotel! We got a room upgrade through Global Hotel Alliance, and ended up on the 23rd floor with a nice view. The room was clean and delicately decorated, with a large bed, a Nespresso-machine and lots of closet space. Also, a very nice bathroom in this room. Loved the shower, which had...

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Helpful?
1Thank Line M
PanPacificSG, Director of Marketing Communications at Pan Pacific Singapore, responded to this review

Dear Line M, Thank you for taking the time to share your positive experience on TripAdvisor. We are glad that you have an overall positive experience and enjoyed the comfort of your well-equipped room, facilities, and in-room dining experience. We appreciate your time in sharing this review and look forward to welcoming you back again soon. Best regards, Annie Choy...

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Staying in Marina Bay

Neighbourhood Profile
Marina Bay
More of a mini city than a neighbourhood in the traditional sense, the iconic Marina Bay aims to dazzle and entertain visitors of all kinds. This is the Singapore found in glossy brochures, featuring a world-class hotel, casino, shops, restaurants, bars, and other attractions all geared towards pure entertainment. The SkyPark at Marina Bay Sands provides a stunning view of the city, a must-see photo opportunity for visitors and locals alike. The ArtScience Museum always has a top-quality exhibition, and Gardens by the Bay is a fascinating manifestation of the government’s vision of Singapore as a “city in a garden”. Enticing Marina Bay is well worth a visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Rang Mahal
Rang Mahal
Cuisines: Indian, Asian
The Atrium
The Atrium
Cuisines: Bar, Contemporary, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Marina Bay and Singapore's Central Business District, Pan Pacific Singapore provides newly-renovated rooms and suites with panoramic views of the city skyline. Linked via skybridge to three shopping malls and Suntec City Singapore International Convention and Exhibition Centre, guests will be surrounded by iconic attractions within walking distance including the ArtScience Museum, Gardens by the Bay, Marina Bay integrated resort and Esplanade - Theatres by the Bay. Leisure and business travellers will enjoy a superb choice of dining, entertainment and cultural atractions. Within the hotel, 6 signature award-winning restaurants, an outdoor swimming pool and 24-hour fitness centre offer options to dine and unwind at. The Promenade mrt station located within five minutes' walking distance offers utmost convenience and connectivity to the city and a complimentary weekday shuttle bus operates around the Marina Bay Financial Centre route. ... more   less 

Additional Information about Pan Pacific Singapore

Address: 7 Raffles Boulevard | Marina Square, Singapore 039595, Singapore
Region: Singapore > Singapore > Marina Bay
Price Range: €181 - €372 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Singapore 5*
Number of rooms: 780
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Hotels.com, Orbitz, Pan Pacific Hotels Group, Asiatravel.com Holdings, Agoda, Expedia, Travelocity, HotelTravel.com, Odigeo, Priceline and Jetsetter so you can book your Pan Pacific Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Singapore Hotel Singapore
Pan Pacific Hotel Singapore
Singapore Pan Pacific
Hotel Style:
#6 Romantic Hotel in Singapore
#8 Family Hotel in Singapore
#9 Business Hotel in Singapore
#14 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Singapore staff and other travellers.
78 questions
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Questions? Get answers from Pan Pacific Singapore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best breakfast, best views, delicious food, luxury rooms, comfortable bed, amazing pool”
 of 5 bubbles Oohlavix78, 4 Dec 2016 | Read review
“upper floor with balcony was a nice choise”
 of 5 bubbles 461rickb, 4 Dec 2016 | Read review
“Higher up and marina facing for the best view”
 of 5 bubbles KenzBenz15, 4 Dec 2016 | Read review
“Higher floors overlooking the marina is always my favourite”
 of 5 bubbles CarLi_1911, 29 Nov 2016 | Read review
“Away from the lift, get higher level and with the bay side view”
 of 5 bubbles NyaNya24, 28 Nov 2016 | Read review
5 of 5
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