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Shangri-La Hotel, Singapore

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4,320 Reviews from our TripAdvisor Community

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Showing 3,669: English reviews
Perth, Western Australia, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 February 2015

When first booked into this hotel by my mother-in-laws travel agent I was a little reluctant to stay here as it is older than some of the new well known hotels in Singa's. My opinion swiftly changed when we first arrived to be greeted with a lavish, grand foyer, spacious opulent rooms and customer service that I could not fault.... More 

Helpful?
1 Thank Karamea S
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Karamea S Thank you for sharing your positive review via Tripadvisor! Opened in April 1971, Shangri-La Hotel, Singapore is the first hotel of Shangri-La Hotels and Resorts. It is therefore with great appreciation that I read your compliments. I am truly glad to know that your family and you have enjoyed your Shangri-La experience. I look forward to welcoming... More 

Bethesda, Maryland
Level Contributor
250 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 3 February 2015

We stayed here last night. In a city of hotels and shopping malls with too much traffic, this is an oasis. We had a wonderful dinner in their Shang Palace restaurant before retiring to our jr suite. The suite has a light, airy feeling with the pale blond furniture and the desk alcove, sitting alcove and a most comfortable bed.... More 

Helpful?
1 Thank Sandy C
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Sandy C Many thanks for sharing your positive review via Tripadvisor! I am glad to know that you have enjoyed your Shangri-La experience at the Tower Wing. Please be assured that your compliments will be shared with my team members, especially the Shang Palace team. I look forward to welcoming you back soon! With best regards Reto Klauser Vice... More 

harrisburg, pa
Level Contributor
102 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 3 February 2015

There are many fine luxury hotels in Singapore and the Shangri la is right up there with the best of them. We stayed 3 nights in a horizon club premier room. Just fabulous in every way. About 72 square meters, a large seating area, 2 separate bay alcoves, one for work and one for relaxing, and a marble bath that's... More 

Helpful?
2 Thank jerry k
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Jerry K Thank you for your kind recommendation via Tripadvisor! I am truly happy to learn that you have enjoyed your stay at the Horizon Club and dining experiences. Please be assured that your compliments will be shared with all my team members, especially the chefs. I look forward to welcoming both of you back soon! With best regards... More 

Puerto Rico
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 February 2015

I stayed at the Shangri La for a business meeting. I stayed in the main tower, the room was ample, well appointed, very nice ammenities. The hotel is walking distance from Orchard Road, but you will not want to leave the Shangri La's plush surroundings. Many restaurants to choose from. The BEST breakfast anf lunch buffet ever!!!! Service is impeccable.... More 

Helpful?
2 Thank Mrhmesa
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Mrhmesa Many thanks for sharing your kind compliments via Triapdvisor! I am glad to know that you have enjoyed your stay and dining experiences at The Line. Our chefs will be delighted to learn about your praise. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 February 2015

I used to live in Singapore and recently booked the Shangri-La for a five-night stay. It's starting to look its age and now cannot compete in facilities with the more modern hotels that have sprung up which area in a similar price bracket. That said, the service from every member of staff was excellent (fantastic attitude from everyone) and I... More 

Helpful?
1 Thank Datailover
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Datailover Thank you for sharing your review via Tripadvisor! I am glad to know that you have enjoyed your Shangri-La experience. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager More 

Sydney, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 January 2015

We stayed at the Valley Wing part for our honeymoon (After kindly advised to, by the staff) and we got service fit to royalty. Every single detail was top notch from food to amenities and pillows and linen. The service was absolutely one of a kind, first class and attentive on one hand, and friendly and easy going on the... More 

Helpful?
1 Thank OfirBirenbaum
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear OfirBirenbaum Many thanks for choosing to celebrate your honeymoon with us! and for sharing your heartwarming compliments via Tripadvisor. I am glad to know that you have enjoyed your stay at the Valley Wing - our ultimate sanctuary. Please be assured that your positive feedback will be shared with my team members. I look forward to welcoming both of... More 

Preston, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 January 2015

My Husband and I visited this Beautiful hotel for a second time on a stopover on our way to Australia, we stayed for 3 nights in November and certainly wish we could have stayed longer. A few weeks before we left for our trip my Husband e-mailed the hotel to ask if they could place a bottle of Champagne in... More 

Helpful?
1 Thank Donna D
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Donna Happy 25th wedding anniversary! Many thanks for choosing to celebrate this milestone with us. I am heartened to read your positive review of the Valley Wing - our ultimate sanctuary. It was our privilege to share in your celebrations. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General... More 

East Riding of Yorkshire, United Kingdom
Level Contributor
152 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 31 January 2015

The Shangri la was not our first choice on our visit to Singapore, however the Valley Wing is fantastic , the staff are so accommodating, helpful and friendly . A little out of the centre of Singapore , but the hotel makes up for that. It's worth the extr for the Valley wing for the extra benefits you receive ,free... More 

Helpful?
1 Thank Peter B
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Peter B Many thanks for sharing your review via Tripadvisor! I am glad to know that you have enjoyed your stay at the Valley Wing - our ultimate sanctuary. Please be assured that your compliments will be shared with my team members. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President... More 

Kent
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 January 2015

Our stay at this hotel was a truly relaxing and amazing experience. The staff at the hotel couldn't do enough for us and the staff at 'Imagine Asia' made our whole holiday run seemlessly. They recommended this hotel and we were very pleased.

Helpful?
2 Thank RachelEButcher
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear RachelEButcher Many thanks for sharing your positive review via Tripadvisor! I am glad to know that you have enjoyed your Shangri-La experience. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General Manager More 

India
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 January 2015

This hotel never fails to mesmerize you in every stay, I have been to the Shang Multiple times and each visit is enthralling! Majestic place to pamper yourself in the luxury of room.. beautifully crafted design , ergonomic beddings, luxury toiletries and cozy ambience...What more do you ask for ... Treat for senses when you enter the room ... you... More 

Helpful?
1 Thank Global_traveller97
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Global_traveller97 Welcome back! Many thanks for sharing your kind recommendation via Tripadvisor. I am glad to know that you have enjoyed your Shangri-La experience once again. Please know that your compliments are very encouraging and most appreciated. My team members would be delighted to read them. I look forward to welcoming you back soon! With best regards Reto Klauser... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amid 15 acres of luxuriant gardens and greenery, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, which is home to numerous plant and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls.Inspired by nature, there is a daily Tai-Chi demonstration with a Tai-Chi master and Koi feeding ceremony by a Koi Master, in the Atrium of the new Garden Wing.A wide range of recreational facilities is available at the hotel, including the newly-opened CHI, The Spa at Shangri-La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. There is a 3-hole golf course for putting practice.The hotel houses several dining outlets for great culinary experiences. From classical Japanese kaiseki at Nadaman to international favourites at The Line and the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. A new dining concept, Waterfall Ristorante Italiano, offers Southern Italian cuisine focusing on handmade pastas and freshest seafood. Guests can also relax with high tea served at The Rose Veranda which features 164 varieties of TWG teas, sip a Cheongsam, Shangri-La's signature cocktail, in the Asian-inspired Lobby Court or savour premium wines amidst panoramic city views at BLU Bar.All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Traders Hotel, Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. A business centre with internet and meeting room facilities is available for the convenience of the business travellers as well. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: €279 - €448 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
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Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
47 questions
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North Yorkshire, U.K.

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view is best!”
 of 5 bubbles Worlds_of_Wonder, 1 Dec 2016 | Read review
“Tower will be nice when building works is complete”
 of 5 bubbles MarkB1234, 28 Nov 2016 | Read review
“Get a high floor room to try and get away from construction noise and views.”
 of 5 bubbles BloodDr, 27 Nov 2016 | Read review
“Garden Wing with pool view is very pleasant and quiet”
 of 5 bubbles AnnieW903, 22 Nov 2016 | Read review
“The Valley Wing is the choice for many heads of state, presidents and dignitaries. it is exquisite and they treat you royally.”
 of 5 bubbles Nomad453, 21 Nov 2016 | Read review
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