We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Shangri-La Hotel, Singapore

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Shangri-La Hotel, Singapore
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,382 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Shangri-La Hotel, Singapore
See the most recent reviews
Showing 3,723: English reviews
Singapore, Singapore
Reviewed 17 March 2015

Had a 4 day staycation at the Shangri la and it was lovely. I'm so pregnant right now and my husband wouldn't let me near a boat or a plane so im pretty much grounded. We chose to stay at the Shang for its close proximity to Orchard Road (in case we wanted to shop) and also the 'peace' and...

 Report
Helpful?
Thank YveLoves
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear YveLoves Thank you for choosing Shangri-La Hotel as the venue for your staycation! Please know that your feedback is much appreciated. While I am glad to know that you have enjoyed your Garden Wing experience in general, I am concerned to read your comments about Waterfall Ristorante Italiano and the anniversary amenity. May I please request that you contact...

Kobe, Japan
Reviewed 17 March 2015 via mobile

Stayed at the Shangri La 3 nights during CNY in February. We had booked a room in the garden wing, but were advised to upgrade to a larger room at the Valley Wing because we were travelling with 2 children and the room was more spacious and quiet. The Vally Wing offered complimentary drinks, canapés and afternoon tea in relaxing...

 Report
Helpful?
1Thank Cathinka H
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Cathinka Many thanks for sharing your positive feedback via Tripadvisor. Although I am happy that you have enjoyed your stay at our ultimate sanctuary, The Valley Wing, I am concerned to read your comment about The Line. May I please request that you contact me directly so that I can find out more details for service improvements? My email...

paris
Reviewed 17 March 2015

I stayed here whilst on a short business trip. Hotel is just great. Rooms are a good size with very comfortable beds. Good views from higher floors. Staff impeccable. Facilities great. Breakfast was excellent. Would happily return.

 Report
Helpful?
Thank mlohara
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Mlohara Thank you for sharing your positive review via Tripadvisor! I am glad to know that you have enjoyed your Shangri-La experience. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager

Jakarta, Indonesia
Reviewed 17 March 2015

The front desk staff was very helpful in giving information and answering questions. Luggages were sent up in minutes count. All the other staffs, from cleaning to bell boy, they were all helpful and quick in doing their tasks.

 Report
Helpful?
Thank 465susis
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear 465susis Thank you for sharing your positive review via Tripadvisor! I am glad to know that your family and you have enjoyed your Shangri-La experience. Please be assured that your compliments will be shared with my colleagues, especially those in Housekeeping and Bell Desk. I look forward to welcoming all of you back soon! With best regards Reto Klauser...

Sydney, Australia
Reviewed 17 March 2015

The Shangri La is a Singapore classic that sets itself apart from the other five star hotels in the area by its sprawling grounds, resort-style pool and lush gardens. While the buildings that make up the complex are looking dated (due to their heavily 1970’s architectural style), the interiors are pure classic luxury and the gardens are lovely. The service...

 Report
Helpful?
Thank RoomReport
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear RoomReport Many thanks for your kind recommendation via Tripadvisor! I am glad to know that you have enjoyed your stay at the Garden Wing - our urban resort. Please be assured that your compliments will be shared with my colleagues. For your return visit, may I suggest that you take advantage of our schedule shuttle bus service to Orchard...

Sarzana
Reviewed 16 March 2015

Definitely the best hotel in singapore. Great service; great environment; great business hotel with all the necessary and unnecessary services. Price is "significant" but the service you can get makes it really value for money

 Report
Helpful?
2Thank GabrieleSarzana
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear GabrieleSarzana Many thanks for your very encouraging review via Tripadvisor! I am delighted to know that you have enjoyed your Shangri-La experience. Please know that your compliments are much appreciated. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager

Maidenhead, United Kingdom
Reviewed 16 March 2015 via mobile

We have always stayed in a Shangri-La hotel if it is available. We always book a horizon club room. We were disappointed with the size and tiredness of the room when we arrived. When we discovered that there was no separate shower (which clearly says there is on the website), we were moved to another, more modern room with better...

 Report
Helpful?
2Thank Leisa501
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Leisa501 Thank you for your feedback via Tripadvisor. While I am glad to know that you have enjoyed your stay in general, I am concerned by your initial check in experience. May I please request that you contact me directly so that I can find out more details about your first visit? At the same time, I can look...

Carmel Valley, California, United States
Reviewed 16 March 2015

My wife and I just completed a four night stay, on the front end of an extended cruise vacation. The idea was to acclimate to time and region before embarking. Our visit to this lovely property (chosen after a very positive experience in their Tokyo location) not only accomplished that, but resulted in a delightful holiday before the holiday, memorable...

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank Richard B
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Richard B Thank you for sharing your kind recommendation via Tripadvisor! Positive feedback from our guests, especially fans of Shangri-La, are especially precious to us. I am heartened to know that you have enjoyed your Shangri-La experience yet again. I look forward to welcoming both of you back soon! With best regards Reto Klauser Vice President and General Manager

Malaysia
Reviewed 15 March 2015

I had been on a long road trip, so decided to spoil myself with a stay in the Valley Wing..the check in was comfortingly efficient, as I was very tired, and the room was welcomingly comfortable and luxurious..but isn't it time for a refurbishment? I suppose one could always say "if it ain't broke, don't fix it", but the hotel...

 Report
Helpful?
Thank WanderingGourmand
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear WanderingGourmand Thank you for sharing your review via Tripadvisor. Your observations are well noted and much appreciated. I look forward to welcoming you back soon! With best regards Reto Klauser Vice President and General Manager

Sydney, Australia
Reviewed 15 March 2015

We were given a few nights stay in the ShangriLa by our travel agent and it was a fantastic choice. What a beautiful place this is. We had a Garden Wing room and. a beaut balcony with flowers growing of it and overlooking the magnificent pool. They have a fantastic gym as well. There is a pond with huge carp...

 Report
Helpful?
1Thank CatrinaE
SLSGM, General Manager at Shangri-La Hotel, Singapore, responded to this review

Dear Catrina Thank you for your kind recommendation via Tripadvisor! I am glad to know that you have enjoyed your stay at the Garden Wing - our urban resort. Please know that your compliments are much appreciated and will be shared with all my colleagues. I look forward to welcoming both of you back soon! With best regards Reto Klauser...

2,435 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1963)
Viewed
Bathroom (105)
Viewed
Room/Suite (389)
Viewed
Pool/Beach Area (149)
Viewed
Hotel & Grounds (385)
Viewed
View from Room (100)
Viewed
Dining (134)
Viewed
Business Centre/Function Rooms (7)
Viewed
Family/Play Areas (1)
Viewed
1:25
Videos (3)
Viewed
Other (690)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (444)
Viewed
Amenities (77)
Viewed
Garden Wing Premier Balcony Suite (136)
Viewed
Dining (34)
Viewed
The Hotel (50)
Viewed
Valley Wing Deluxe Suite (147)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (3)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (8)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Singapore hotels
Marina Bay
Mandarin Oriental, Singapore
InterContinental Singapore
#7 of 309 in Singapore
678 reviews
Marina Bay
Pan Pacific Singapore
Pan Pacific Singapore
#14 of 309 in Singapore
6,417 reviews
Show Prices
Show Prices
Show Prices
Marina Bay
The Ritz-Carlton, Millenia Singapore
Marina Bay
Marina Bay Sands
Marina Bay Sands
#37 of 309 in Singapore
20,064 reviews
Raffles Hotel Singapore
#1 of 309 in Singapore
3,557 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Consistently ranked as one of the top luxury hotels in Asia and the world, Shangri-La Hotel, Singapore is where the legendary hospitality of Shangri-La first began. The hotel, which sits amidst 15 acres of luxuriant gardens, is a short stroll from the main entertainment and shopping belt of Orchard Road. This luxury hotel in Singapore comprises 747 luxury guestrooms and suites in three distinctive wings: the contemporary Tower Wing, the nature-inspired Garden Wing and the exclusive Valley Wing. There are also 15 acres of landscaped gardens, home to numerous plants and flower species, as well as a large school of luminous red and gold Japanese Koi residing in ponds filled by tumbling waterfalls. A wide range of recreational facilities is available at the hotel, including Singapore’s first CHI, The Spa at Shangri- La, 24-hour gym, a Jacuzzi, a sauna and steam room. Guests have the option of a game of tennis or having a swim in the freeform pool. The hotel houses several dining outlets for great culinary experiences. From international favourites at The Line to the best of authentic Cantonese delicacies at Shang Palace, guests will enjoy excellent meals and ever-attentive service. The Waterfall offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes from Chef de Cuisine Marco De Vincentis. Within the eclectic colonial interiors of the restaurant lies a treasure trove of fresh seasonal produce. All guests will have access to the peaceful gardens, large free-form pool and world-class dining options. Guests will also enjoy signing privileges at the nearby Hotel Jen Tanglin Singapore, Hotel Jen Orchardgateway Singapore and Shangri-La's Rasa Sentosa Resort on Sentosa Island. RENOVATION CLAUSE In line with our commitment to continuously provide outstanding facilities to our guests, we are pleased to share that we have commenced a rejuvenation program for our Tower Wing which will re-open by May. Upon completion, 517 fully refurbished rooms and suites, located in the Tower Wing, will offer the highest level of comfort, convenience and flexibility paired with new and innovative features. An inspiring, contemporary design hinting on our strong South East Asian roots is set to enrich the experience of our guests and to feel like home for business and leisure travellers alike. All measures will be taken to minimise disruption to our guests, with all works confined to the Tower Wing. Other key parts of our hotel will remain operational. These include The Valley Wing- which recently conducted a refreshment of its Champagne Bar in 2015; The Garden Wing- which underwent a SGD68million renovation in 2012. Restaurants that remain open include: The Line, Waterfall Ristorante Italiano and Shang Palace. CHI, The Spa, Health Club, swimming pool, tennis courts and selected meeting facilities will also remain accessible to guests. ... more   less 

Additional Information about Shangri-La Hotel, Singapore

Address: 22 Orange Grove Rd | Orchard Road, Singapore 258350, Singapore
Region: Singapore > Singapore
Price Range: €280 - €453 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Singapore 5*
Number of rooms: 747
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Orbitz, Priceline, Travelocity, Agoda, Ctrip TA and Jetsetter so you can book your Shangri-La Hotel, Singapore reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Singapore
Shangri La Singapore
Hotel Style:
#1 Family Hotel in Singapore
#3 Romantic Hotel in Singapore
#4 Spa Hotel in Singapore
#6 Business Hotel in Singapore
#9 Luxury Hotel in Singapore
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Singapore staff and other travellers.
48 questions
Ask a question
North Yorkshire, U.K.

See all questions (48)

Questions? Get answers from Shangri-La Hotel, Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend a room in the Garden Wing”
  • Bed, sitting area and balcony
  • View from the balcony towards the entrance door
  • Shower
  • Very comfortable bed
 of 5 bubbles TimF585, 18 Jan 2017 | Read review
“Garden wing if you are on a holiday, Tower or Valley wing for business or an extra bit of luxury”
 of 5 bubbles LesleyT1, 17 Jan 2017 | Read review
“I did not have a balcony that I would recommend.”
 of 5 bubbles brith_fernow, 15 Jan 2017 | Read review
“Ask about the renovations before you book.”
 of 5 bubbles caram63, 11 Jan 2017 | Read review
“Valley Wing is the flagship and luxury end of the hotel”
  • Room 1062
  • Spacious Room 1062
  • Good room facilties at the Valley Wing
  • Room 1062 bathroom
 of 5 bubbles Leeds_Visitor, 8 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay